Bathroom TV ロゴ
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Bathroom TV レビュー 

254
•
TrustScore 5段階評価の5

4.8

テレビ販売店
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Beautiful TV and outstanding customer service! The TV is absolutely beautiful and exactly as described. It looks fantastic in our bathroom and we’re really pleased with it. After a few months,... もっと見る

5つ星のうち5の評価

Just received my bathroom TV. Looks excellent. Delivery was excellent as promised within 2 days of order. As its going into my new house I haven't installed it yet. I needed sizes before wall was til... もっと見る

5つ星のうち5の評価

Received my TV early after enquiry and I installed the Amazon Fire Stick and set it up in the living room before installing it in the bathroom, which needed some work to accommodate the power supply.... もっと見る

5つ星のうち5の評価

Ordered a 19" Smart Mirror TV, I called beforehand to ask a couple of questions before placing the order and spoke to someone who was able to answer every question I had which was great. Item... もっと見る

企業情報

  1. テレビ販売店

さまざまな外部ソースから提供された情報

We are a growing company which prides itself on our impeccable customer service and an affordable range of elite products that are usually found at the higher end of the market.

当該企業による記述

2 Year Warranty
We believe in the high quality of our product, which is why we offer a two year warranty to our customers with the option to purchase a third. You will find most of our competitors will only offer one year, so all the more reason to buy from us!
14 Day Guarantee
From the day you buy your WaterVue Bathroom TV, you are welcome to return it if there is a fault or you are just not satisfied with your purchase. You can also choose to take a full refund or have a replacement shipped out to you.
Affordability
We aim to provide our customers with a high quality range of products and an exceptional standard of customer service, all at an affordable price.

連絡先

4.8

優良

TrustScore 5段階評価の5

254件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(254)

過去12か月のレビュー数: 10件

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5つ星のうち5の評価

Genuine desire to fix the problem and…

I had a rather complex problem with my bathroom TV, the process of diagnosis took several weeks. In all this I sensed a genuine desire to fix the problem and the patience to see it through. The end result is that I have a working TV again with updated components.

2024年7月10日
自発的なレビュー
5つ星のうち1の評価

Support service is terrible. I had to send several emails before getting a reply. I need drawings for the tv to forward to the joinery shop that is making bespoke bathroom cabinets for the tv to fit i

Support service is terrible

2024年5月20日
Bathroom TV ロゴ

Bathroom TV からの回答

We sincerely apologise that you were unable to speak with us. We received an out of hours call from you on 29th of May at 4:45

We tried to contact you by phone on the 30th of May at 9:30 and followed up with an email on the 30th of May at 9:46, to which we did not receive a reply. we have also tried to make contact via phone and email this week with no reply.

We pride ourselves on providing a first-class customer experience from our UK-based service and support center and apologise that we failed to meet your expectations on this occasion

5つ星のうち1の評価

Failure to ship internationally

First the company could not send to the country supported by their shop. Then I tried to have it delivered to Germany, but on their first attempt (about a month after payment and my personal reminder, they put too little postage on it, so that my organised receiver rejected the shipment (just about a euro too little).. then they sent it with DHL, but forgot to add a custom declaration, so I had to pay an extra fee of 32 euro to receive my replacement remote control)

2023年11月21日
Bathroom TV ロゴ

Bathroom TV からの回答

Hello Timo

As previously mentioned, we regret that we were unable to ship to Thailand. Upon identifying this issue, we promptly reached out to inform you and processed a refund for your order. Our site has since been updated to accurately reflect the countries we serve. You subsequently placed an order for delivery to Germany, which was dispatched via DHL with all necessary customs documentation and appropriate payment. As outlined on our website, customers are responsible for any import taxes and charges. Upon reviewing the tracking information, it appears that DHL attempted delivery and contacted you on several occasions before they were able to complete the delivery. You have now received the goods. The additional charges are outside of our control and are local taxes and associated charges, which are clearly stated on our site.

Kind regards
Customer Service Team

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