Beautiful TV and outstanding customer service! The TV is absolutely beautiful and exactly as described. It looks fantastic in our bathroom and we’re really pleased with it. After a few months,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just received my bathroom TV. Looks excellent. Delivery was excellent as promised within 2 days of order. As its going into my new house I haven't installed it yet. I needed sizes before wall was til... もっと見る
Received my TV early after enquiry and I installed the Amazon Fire Stick and set it up in the living room before installing it in the bathroom, which needed some work to accommodate the power supply.... もっと見る
Ordered a 19" Smart Mirror TV, I called beforehand to ask a couple of questions before placing the order and spoke to someone who was able to answer every question I had which was great. Item... もっと見る
企業情報
さまざまな外部ソースから提供された情報
We are a growing company which prides itself on our impeccable customer service and an affordable range of elite products that are usually found at the higher end of the market.
当該企業による記述
- 2 Year Warranty
- We believe in the high quality of our product, which is why we offer a two year warranty to our customers with the option to purchase a third. You will find most of our competitors will only offer one year, so all the more reason to buy from us!
- 14 Day Guarantee
- From the day you buy your WaterVue Bathroom TV, you are welcome to return it if there is a fault or you are just not satisfied with your purchase. You can also choose to take a full refund or have a replacement shipped out to you.
- Affordability
- We aim to provide our customers with a high quality range of products and an exceptional standard of customer service, all at an affordable price.
連絡先
Unit 12, Walkers Industrial Estate, Ollerton Road, NG22 0PQ, Tuxford, 米国
- www.bathroomtv.co.uk
4.8
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service
2023年11月7日
Identical replacement bathroom tv remote
Our old bathroom tv remote no longer worked so Iwas over the moon to find a perfect match.
2023年9月12日
You sent me a faulty TV and are not…
You sent me a faulty TV and are not giving any service on how to repair it. I have spent £100 on a local electrician who cannot fix it and now I am stuck with a hole in my wall and non-functional TV.
The message on the TV is the browser needs updating. This is a dated TV which is non-functional and should not be sold.
Don't waste your money on this product.
2023年9月22日
Bathroom TV からの回答
Hello Lisa
We are disappointed to read your review, as we have tried hard to identify and resolve the problem you are experiencing, including the supply of some detailed instructions and troubleshooting videos. Regrettably, it seems you were unable to resolve the issue, so we have already supplied an alternative operating system at our cost to allow you to use your Bathroom TV. Since then we have had no response from you. If you are still experiencing difficulties with your TV please contact our UK service centre on 01777322003 or email customer-service@bathroomtv.co.uk to arrange further help or if necessary a warranty repair.
Tv remote
Now i have ordered correct remote with the help of Bathroom TV, all is working well.
2023年9月15日
Bathroom TV からの回答
Hello
as there are 2 different remotes you have ordered the wrong one, we are in the process of sending the correct remote out which should be with you in the next 2 working days.
We have not received the item or had…
We have not received the item or had any indication when we might. This is the 3rd TV I've bought from you.
Regards
Jim
2023年7月10日
Bathroom TV からの回答
Dear James,
Thank you for taking the time to share your feedback with us. We have tried to reach out to you in regards to the delivery of your order,
Upon receiving your review, we investigated the matter and checked the tracking details. According to the information, APC have tried to deliver to you multiple times and have left text and emails with calling card to inform you of the attempts, it appears that the order has now indeed been delivered to you with proof of delivery.
We have emailed you so please feel free to contact our customer support team, and we can discuss this further.
Kind regards
Customer service team
My experience
Overview of the whole experience with this company. So I ordered on my mobile phone it is was one of these sites that my phone seems to auto populate at checkout with so address and card all done for me. Very smooth. Unit was delivered in 2 days on a free delivery service I guess free delivery is pretty normal these days. Unit was very well packaged in a box and an outer box. I cant comment on how easy it was to install but my builder didn’t complain. The product looks slick once installed as it pretty much flush to the tiles and the black finish goes really well with my bathroom and looks a high quality black glass material. In terms of the product performance the aspect that stands out to me the most is the sound quality is excellent from the hidden speakers inside the unit and picture quality is crystal clear. I mainly watch Netflix in the bath. I love spending time in the bath now its my own time and space away from the kids and husband where I have control of the remote ha.
2023年6月30日
自発的なレビュー
Great Product and quick delivery
Prompt Service. TV looks great in the new bathroom.
Set up a little tricky but OK once we had got used to the controls. Lots of great features with the smart TV. Picture really good.
2023年5月20日
自発的なレビュー
Great fast service
2023年4月4日
Excellent customer service swift…
Excellent customer service swift response.
Thank you!
2023年3月17日
自発的なレビュー
This is a must have I would say
This is a must have I would say. My kids now have endless bathroom fun & bathtime is alot less hassle and for that midnight me time netflix and chill soak too :)
2023年2月12日
My favourite purchase
Great quality, speedy service and absolutely love the product. Had an issue with setting up Netflix and the customer care team were very helpful.
2023年2月8日
Great product installation is tough going!
Great product, picture not as clear as a normal TV but looks great as a mirror. Not easy to fit definitely get some help to do it !
2023年2月17日
Thank heavens for spare parts
Had to buy a replacement power supply for my bathroom TV. Thankfully the part is readily available without having to shell out for a whole new television!
Delivered in good time and my telly is back working again. Whew!
2022年12月28日
Bathroom TV からの回答
Thank you for reaching out to us and sharing your positive experience with our company. We are thrilled to hear that you found a suitable replacement power supply for your bathroom TV without the need to purchase an entirely new television.
As a UK-based company, we have a UK based service centre ready to supply spares or make repairs for both out-of-warranty and in-warranty bathroom Tvs. Our aim is to offer convenient solutions to our customers, ensuring that they can maximise their enjoyment their Bathroom tv.
We take pride in our commitment to customer satisfaction, and we are pleased to know that the replacement power supply was delivered to you in good time. Our efficient delivery process ensures that you receive your items promptly, minimizing any inconvenience caused by the faulty component.
Moreover, we understand the importance of reliability and longevity when it comes to our bathroom tvs. That's why we hold parts for up to 5 years, ensuring that we can continue to support our customers even with older TVs.
We greatly appreciate your feedback and are delighted that your bathroom TV is now back in working order. If you ever require further assistance, please don't hesitate to reach out to us. Our dedicated team is always here to help
Great Service
2023年1月4日
Avoid this company
Avoid this company. If you provide an honest review on Trustpilot that it does not like, it asks you to remove it. In the event that you decline that request, it attempts to block the review, which is disgraceful. The technology of the televisions is dated, putting it mildly, and the after sales of the company is appalling.
2023年2月1日
自発的なレビュー
Bathroom TV からの回答
Our Uk based customer service team are on hand Monday – Friday 9.00 – 4..30 daily to answer any customer queries by phone on 01777322003 or by email on customer-service@bathroomtv.co.uk , We take seriously all customer feedback, and we constantly review our product and service to deliver the best customer experience, This sometimes requires us to contact Trustpilot for assistance in identifying a customer and understanding their experience.
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