Policy details were clear, signing up was simple, the price seems good for my trip cancellation and trip interruption purchases. But if you want a medical policy that includes pre existing condition... ãã£ãšèŠã
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Purchased a plan for an expensive, nearly 3 week trip in Europe. The quote process was easy, which was much appreciated. I didn't want a lot of fluff, just simple information on what is covered, and w... ãã£ãšèŠã
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UPDATED: my claim has been approved today, it takes about 9 days to get approved this is actually amazing! However, I chose to get paid with direct deposit when i initial the claim application,but... ãã£ãšèŠã
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I like the flexible coverage amounts and the website is easy to use. But I haven't made a claim yet so I don't know why they're asking for a review now when the most important part of the policy hasn... ãã£ãšèŠã
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battleface ã«ã€ããŠ
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battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place âwelcome to a better insurance experience. Welcome to battleface.
Partner with us âž
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us âž
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
é£çµ¡å
Granville Road, LE1 7RU, Leicester, Leicestershire, è±åœ
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4.6
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Non UK Resident Insurane
Thank you Battleface making it so easy to get insurance cover whilst out of South Africa.
Your efficiency puts my mind at rest.
2025幎11æ8æ¥
battleface ããã®åç
Thank you for your kind words!
Weâre so glad we could make it easy for you to get cover while travelling outside South Africa.
Itâs great to know our service helped give you peace of mind.
Safe travels and thanks for choosing battleface!
battleface ããã®åç
Thank you for your feedback!
Weâre glad to hear your purchase was easy and smooth.
We wish you safe and enjoyable travels!
Your web interface with auto fillâŠ
Your web interface with auto fill options needs to improve.
2025幎11æ3æ¥
battleface ããã®åç
Thank you for your valuable feedback.
We appreciate you taking the time to share your experience and suggestions regarding the iPhone autofill and payment form.
Weâll reach out to you to learn more so we can share your insights with our development team as we continue improving the user experience. Your feedback is greatly appreciated â it truly helps us get better!
battleface ããã®åç
Thank you for your feedback!
Weâre glad you found our service helpful and informative and appreciate your business.
Very helpful informetion amd easy to buy
2025幎11æ3æ¥
battleface ããã®åç
Thank you for your review!
Weâre happy to hear you found the information helpful and the purchase process easy.
Wishing you safe and enjoyable travels!
Simple in-trip insurance service
2025幎10æ21æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre glad you found our in-trip insurance service simple and easy to use.
Wishing you safe and worry-free travels!
Your team was helpful and supportiveâŠ
Your team was helpful and supportive which brought down my stress level .
Thanks once again.
Bev Kirkpatrick.
2025幎10æ21æ¥
battleface ããã®åç
Thank you, Bev, for your kind words!
Weâre so glad our team could support you and help ease your stress during a challenging time.
Your feedback means a lot to us.
Wishing you safe and peaceful travels ahead!
Good service
2025幎10æ21æ¥
battleface ããã®åç
Thank you for your kind words!
Weâre so glad our team was able to support you and help reduce your stress.
Your feedback means a lot to battleface. Thanks again, and we wish you safe and worry-free travels ahead!
Linda
Linda, who looked after me made the process very clear and very simple and I intend to use the company battleface again. I also intend to recommend battleface
2025幎2æ14æ¥
battleface ããã®åç
Thank you so much for your kind words!
Weâre delighted to hear that Linda made everything clear and simple for you. Itâs wonderful to know you plan to use battleface again and even recommend us â that means a lot.
Weâll be sure to pass your appreciation on to Linda.
Safe travels and we look forward to assisting you again!
Very good service
2025幎9æ30æ¥
battleface ããã®åç
Thank you for your kind words!
Weâre so glad you had a positive experience with our service. Safe and happy travels!
13 days after submitting a claim andâŠ
13 days after submitting a claim and zero result. Just radio silence. They definitely received the claim as there was some initial back and forth. This is Robin assist, their claims handler, but it's still them. Very disappointing for a corporate client. Wouldn't recommend.
Original response from 'Jerico, Claims Support Team'
2025幎9æ27æ¥
èªçºçãªã¬ãã¥ãŒ
battleface ããã®åç
Weâre sorry for the inconvenience and frustration this has caused. Your claim, submitted on September 29, 2025, has been received and is under active review. Weâll provide a substantive update on Monday, October 13, 2025.
We'd like to speak by phone, please email a convenient time to claims@robinassist.com
and weâll call you. Thank you for your patience, and our apologies again.
SatisfiedStraightforward interface
Straightforward interface. Broad acceptance criteria. Promo attention
2025幎10æ1æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre happy to hear you found our platform straightforward and appreciated the flexibility of our coverage options.
Weâll be sure to share your comments with the team. Safe travels!
I was dreading having to do this butâŠ
I was dreading having to do this but Battleface made it so easy.
Professional and quick, thank you
2025幎9æ29æ¥
battleface ããã®åç
Thank you for your kind words!
Weâre so glad we could make the process easy and take the stress out of it for you.
We really appreciate your feedback.
The process of claim is very simple andâŠ
The process of claim is very simple and convenient without any confusion. And in time settlement satisfactory settlement.
Definitely going to recommend battleface 10000%.
2025幎9æ29æ¥
èªçºçãªã¬ãã¥ãŒ
battleface ããã®åç
Thank you for your amazing feedback!
Weâre so glad to hear the claims process was simple, convenient, and settled to your satisfaction.
Your recommendation means the world to battleface!
That I could do it while the trip
That I could do it while the trip. Because my insurance expired I needed another insurance, so this was basically the only solution.
2025幎8æ30æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre glad we were able to provide a solution while you were already on your trip and needed new cover. Safe travels ahead!
Competitive product, World Class Service
My experience with this product has been great from the very beginning. The salesperson at Seven Corners (who sold me an annual travel insurance product of battleface) was a good listener, efficient and informative. I have referred lots of people to her. The travel insurance product fit my objectives very well. My main objectives were for international travel to insure emergency medical care and medical evacuation, with less emphasis on trip cancellation coverage. In doing my due diligence on the product, I spoke with a high-level executive of battleface who was responsive, respectful, informative, and honest. On a recent international trip, I became ill and was hospitalized. battleface, and Robin Assist were extremely helpful, responsive, and effective. It was clear that they were looking after my best interestS. Thank you!
2025幎6æ20æ¥
èªçºçãªã¬ãã¥ãŒ
battleface ããã®åç
Thank you for sharing your experience. Weâre so glad the product met your travel needs and that our team, along with Robin Assist, was able to support you when you needed us most. Itâs great to hear our partners at Seven Corners provided helpful guidance from the start, and we truly appreciate your trust and referrals. Wishing you safe travels ahead!
Being able to pick only the coverage you want
Being able to pick which coverage I want
2025幎9æ4æ¥
battleface ããã®åç
Thank you for your review!
Weâre glad you appreciated the flexibility of our battleface Discovery product to choose the coverage that best suits your needs.
Wishing you safe and happy travels!
Financial remedy was prompt.
During a trip, we incurred costs due to a delayed flight and lost time at our destination. We provided the necessary documentation and were reimbursed in accordance with our policy for the financial loss. The process was smooth, and the financial remedy was promptâa very positive experience with Battleface. I have used them again without needing to make a claim, and I have just purchased a policy for another upcoming trip.
2025幎9æ2æ¥
battleface ããã®åç
Thank you for sharing your experience!
Weâre so pleased to hear that the claims process was smooth and that you were reimbursed promptly for your delayed flight costs.
Itâs great to know youâve chosen battleface again for your travelsâwe truly appreciate your trust.
Wishing you safe and enjoyable journeys ahead!
The customer service representative was very helpful. There is not much queue so the waiting time is not longer.
The customer service.
2025幎8æ25æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre happy to hear our customer service team was helpful and that you didnât experience long waiting times.
Weâll be here whenever you need us again.
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