Bearded Bros Removals レビュー 

149
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I would recommend the Bearded Bros to anyone moving house. The whole team couldn't be more friendly, courteous, they all worked together to ensure the move was as smooth as possible. Even at the end... もっと見る

5つ星のうち5の評価

Big thanks to the lovely Dean and Matt who handled moving some difficult items for me today with professionalism and ease. They arrived on time and were super friendly. I had some awkward ite... もっと見る

5つ星のうち5の評価

Sam and Craig did my move and they were a blessing. An absolute pleasure to work with and a good laugh despite the grueling amount of work required for this job due to no lift. They worked relentl... もっと見る

5つ星のうち5の評価

This firm are highly recommended. Used now by my partner when he moved house, my daughter when they moved flats, and now by myself having moved in with my partner. They arrived punctually, were p... もっと見る

企業情報

  1. 引越業者

当該企業による記述

Removals * Storage * Boxes


連絡先

4.7

優良

TrustScore 5段階評価の4.5

149件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(149)

過去12か月のレビュー数: 29

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

One of the worst services I received

One of the worst services I received, couldn’t follow basic order. Furnitures that needed to be loaded had labels and I explained those with the blue label need to be loaded, to leave the rest. Yet they took also furniture that weren’t mine without a label. I was assured the wardrobe dismantling was in their capacity but they were totally incompetent, I told them how to disassemble the wardrobe, they ignored and argued with each other for 20 minutes on what to do trying to do the very thing I told them not to, risking damaging the property, and wasted so much time that than I had to pay, they then destroyed my wardrobe, without telling me, they lied saying that it wasn’t put together properly. Then lost several parts of the wardrobe and the left with the screws, which I only got back several weeks later and not even all of them. Utter rubbish for an extortionate amount of money

2025年11月17日
自発的なレビュー
Bearded Bros Removals ロゴ

Bearded Bros Removals からの回答

Hi Melissa,

Thank you for taking the time to write a review.

Firstly, I am sorry to hear about the problems you experienced when our teams completed your removals.

I can see that we moved you over two months ago, and we have had no correspondence from you regarding these issues, other than the missing screws prior to this review.

After listening back to the recorded telephone calls, there is a record of you stating, "My fault, the wardrobe could not be reassembled due to a mistake when I measured the new area". As a result, our teams left the dismantled pieces in the garden room as requested.

Unfortunately, as the item was not put back together, one of our team members accidentally left the wardrobe feet in his toolbox. However, this was swiftly resolved, and the items were redelivered to you within the same week.

I can also see that you signed the job sheet once the move was completed. This document asks you to inspect all items of furniture for damage before signing, and nothing was reported at that time. I have also reviewed all calls received from you after your removals date, and none of them mention any damage at all.

Regarding the items taken in error, I sincerely apologise if this occurred. Had this been brought to our attention on the day of your move, we would have rectified it instantly. I have also checked with the team on this matter, and they note that you were not present for the full loading time. Therefore, some instructions were unclear.

I apologise if you have been left feeling let down by our service.

Bearded Bros Removals

5つ星のうち5の評価

Helpful team, took the stress out of moving, would recommend

The whole team at Bearded Bros were awesome, Anthony and Harry were amazing on moving day! I was having a last minute move downsizing with a broken foot so logistics were stressing me. The team were friendly and made me feel completely calm about the amount of stuff I had to be moved. They advised on whether to take a wardrobe that had been damaged by damp, re-assembled furniture the other side and even helped with room layout. I left them to it and everything was handled perfectly, completely took the stress out of moving, well worth the money and would use again!

2025年11月18日
自発的なレビュー
5つ星のうち5の評価

Very helpful from first enquiry all the…

Very helpful from first enquiry all the way through.

I have used them twice now, first was an office move from Hove to Shoreham. This time I needed to be moved to temporary accommodation while my place was repaired so I used their packing service (I was sceptical about using packing service - I had no need to be they looked after everything even the boxes at the other end were pristine)

These guys are the epitome of professionals and friendly.

If you want movers that take the stress away from arguably one of life's biggest stress factor then look no further

2025年9月22日
自発的なレビュー
5つ星のうち5の評価

EXCELLENT!

EXCELLENT!
Thank you Blake and Dexter.
We couldn't have had a more helpful, professional, friendly or efficient pair.
You guys took all the stress of moving away and we'll always recommend the outstanding service you provide!

2025年8月14日
自発的なレビュー
5つ星のうち5の評価

10/10 service!!

The service your guys provided yesterday was 10/10!! Considering we have never used removals before; they just made us feel really at ease and relaxed. Geoff, Anton & Dean were so friendly and professional. Even my boys felt at ease with them. They were professional, quick, careful, efficient and overall great guys. We are not thinking of moving again, but we will be highly recommending you! Thanks again, and hope you enjoyed your refreshments.

2025年7月4日
自発的なレビュー
5つ星のうち5の評価

Amazing as always

Amazing as always. 5th time I have used them now and they are always highly efficient, helpful and genuinely nice guys. Highly recommend to anyone.

2025年7月8日
自発的なレビュー
5つ星のうち5の評価

The brothers were so helpful!

The brothers were so helpful and responsive from the booking process to the actual moving day. On the day, I was having a nightmare with my new keys being released and they signed for some furniture that was being delivered - going above and beyond. Throughout the whole day they were friendly, hardworking and exceptionally helpful. Would never consider using a different company for moving!!

2025年6月26日
自発的なレビュー
5つ星のうち5の評価

Great service from Tony & Alan

I have used Bearded Bros few times over the years, this time I had Tony and Alan to help me move and they were amazing, very friendly and the move couldn’t have been smoother.
Thanks guys, and I will definitely be using your services again.

2025年6月27日
自発的なレビュー
5つ星のうち5の評価

Brilliant service

Bearded Bros were able to carry out our house move at the last minute, when it came together with just 5 days' notice. Their organisation to arrange it was amazing as it involved collecting some of our stuff before moving day and storing it until we had moved in.
The guys on the day were great - really helpful and friendly.

2025年2月18日
自発的なレビュー
5つ星のうち5の評価

Was recommended to myself and my sister…

Was recommended to myself and my sister through the estate agents; we had a good experience with them back in January. Our move was far from complicated as we moved 5 mins away from our previous property - the team were very quick with everything and friendly. Will be using them again

2025年1月9日
自発的なレビュー
5つ星のうち5の評価

This is an exceptionally good company…

This is an exceptionally good company with courteous, professional and hard working guys. I recently moved from one flat to another within Brighton and was so pleased I chose this company to do the job for me.

The manner in which my belongings were moved and treated was very impressive. I can honestly say that the team worked hard and speedily with great care in the process from start to finish.

All this at an amzing price too!

2025年4月4日
自発的なレビュー
5つ星のうち5の評価

5 start service!

We used Bearded Bros for the 4th time recently when we moved to our new house! They were fantastic from start to finish. Super accommodating and nothing was too much trouble! When it came to wait for the keys to the new house they kept in touch and when we called saying we had them they were there before we arrived from the estate agents! Absolute 5 start service!

2025年2月18日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報