VÊrste kundeservice eller mangel pÃ¥ samme. Man kan hverken ringe eller sende en e-mail nej man kan skrive med en chatrobot som skriver at den opretter en support ticket men derfra hÞrer man intet... ãã£ãšèŠã
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Absolutely useless customer service and warranty department. Had a P2 where the switch for mono/stereo broke off on first use, and had no progress on a replacement. Should be a simple warranty cl... ãã£ãšèŠã
Whilst I own, use and love many of their products, their recent website "overhaul" is shambolic at best, and an appalling AI infested nightmare at worst. The "Uli" bot is a joke, taking their most h... ãã£ãšèŠã
Bought a Deepmind 6x and struggled with a few things technically. Reached out via their bot on their website and was rapidly contacted by one of the most helpful and effective support people I've ever... ãã£ãšèŠã
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Home | MUSIC Tribe, MUSIC Tribe is one of the worldâs largest holding companies for pro audio and music products brand offering broad range of premium audio solutions for the Enterprise & Entertainment, Creation as well as Lifestyle & Home market verti...
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Poor warranty terms
This is not about any of their products, which I suppose are good enough when they work. I had a faulty pedal that they themselves diagnosed to be defective. The warranty had not expired and I had the original receipt, but since I'd bought it second hand the warranty was not valid according to them and they would not honor it. Surprising and disappointing so I won't be buying any more Behringer gear.
De er en evighed om at svare
De er en evighed om at svare, og ofte er det så dårlig engelsk at man bliver i tvivl om deres virke. De lÊser ikke rigtig hvad man skriver til dem, og indtil videre har de ikke formået at hjÊlpe mig på nogen måde. De har ikke adgang til software som deres hardware ellers er kompatibelt med, og jeg er flere gange blevet henvist til at sÞge hjÊlp andetsteds eller blot bruge Êldre versioner af min egen software, da de ikke har formået at opdatere firmware til deres udstyr. Jeg har (naivt) smidt over 5000,- i deres retning og står nu med 3 midi controllere (Behringer X-Touch One + 2 Extenders) som ikke virker optimalt med Ableton Live.
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