Bellevue Rare Coins レビュー 

486
•
TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was very impressed by the Tacoma store. I brought some coins from a small collection and recently walked in without an appointment. Christina was very helpful and incredibly knowledgeable. I woul... もっと見る

5つ星のうち5の評価

I went to the Issaquah location and was helped by 2 gentlemen. I did not get the first man's name, but Steven Flanagan helped finish my transaction. Both men were very knowledgeable and thorough in... もっと見る

企業が回答しました

5つ星のうち5の評価

This was our first experience with Bellevue Rare Coins (Lynnwood location) and we were quite impressed. We had multiple pieces of jewelry of unknown value. Angel sat down with us and very patiently... もっと見る

5つ星のうち1の評価

Recently sold some American silver eagles to Bellevue rare coin, called them first to discuss price drove all the way up there guy offered me spot. Would never do business with them there's too many r... もっと見る

企業が回答しました

企業情報

  1. 金販売業者

当該企業による記述

Bellevue Rare Coins has specialized in buying and selling coins, jewelry, gold, diamonds, and valuables since 1979. Four convenient locations to serve you!


連絡先

4.4

優良

TrustScore 5段階評価の4.5

486件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

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4.4

すべてのレビュー

(486)

過去12か月のレビュー数: 12件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Informative Carina

I appreciated Carina informing me about the coin jewelry I brought in. She easily chatted while looking at other items I had increasing my knowledge of what to look for while treasure hunting.

2023年11月21日
自発的なレビュー
5つ星のうち1の評価

Don't sell comics here

I booked an appointment to sell comic books. I actually took the time to make an APPOINTMENT, I didn't just drop in. They knew I was coming by. When I arrived, however, I was told that they were busy and they would have an offer for me in a week! Why did I even bother making appointment??? There's no chance I'm selling them my comics now. Note to Bellevue Rare Coins: maybe communicate these kinds of things in advance to potential customers. I wasted a lot of time today. Not happy!

2023年11月18日
Bellevue Rare Coins ロゴ

Bellevue Rare Coins からの回答

Good Afternoon,
I wanted to thank you for leaving a review. We appreciate both positive and negative feedback. We are disappointed that you were not happy in terms of your recent visit. When dealing in a large comic collections, there are times when we ask that the comics be brought in as a drop off. This gives us more time to go through the different comics and determine if a higher value needs to be applied to different items. We would love to take a look at your comics and would love to be able to give you an accurate evaluation. We can certainly try and evaluate your items while you wait.
If you would like to discuss this issue more please contact me at (253) 328-4014 or by email at andrewg@bellevuerarecoins.com
Thank you for your time and have a great day.
Andrew G.

5つ星のうち5の評価

Very friendly staff

2023年11月1日
Bellevue Rare Coins ロゴ

Bellevue Rare Coins からの回答

Andrew,
Thank you for your review. We try to provide the best service for our customers. We hope to continue to assist you in the future. Thank you for your time and have a great day.

5つ星のうち5の評価

Adequate supply

They always have whatever bullion a customer wants. Their prices are better than any online dealer. You do have to pick it up at one of the stores. Cash or check no fees. C/C are 3.0% fee.

2023年10月31日
Bellevue Rare Coins ロゴ

Bellevue Rare Coins からの回答

Daniel,
Thank you for your review. We are happy to provide our customers with their bullion needs. We look forward to continuing to assist you in the future. Thank you for your time and have a great day.

5つ星のうち5の評価

Phenomenal Customer Service

We went to the Tacoma location this past Saturday, and learning from experience, we had made an appointment. She was courteous, professional and came across as caring about our questions. She took the time to answer every question completely. Theresa excels at putting people at ease. As a result, we decided to sell some of our silver coins and were very pleased with the results. We've been here twice and will absolutely return. Amazing customer service, fair and honest pricing - who could ask for more? We could - we'll also ask if Theresa is working that day and of not, we'll reschedule to a day when she is!

2023年10月28日
自発的なレビュー
5つ星のうち3の評価

Consistent Clear Communication

When you communicate the whole time threw a transaction order on the phone and say all communication will come by email. Then reg updates should be sent especially when your order goes past the arrival date. As well as when your order comes in! I received only emails prior to the original order date and the No emails! I came into the store to learn of updates and would get a email when order arrives. I never received any other emails! Over a week later I received a call.. which I was not sure to believe as it was not in a email the company told me would come! All to say.. you could communicate consistory and as you say!

2023年10月11日
5つ星のうち5の評価

Pleasant, Rewarding, Enjoyable Experience

Went to Tacoma location to buy a 1 ounce gold Canadian Maple Leaf. I worked with Teresa who was very friendly, courteous, knowledgeable and helpful. She was able to answer all my questions and was pleasant to deal with. Made the purchase and had a very satisfying experience! Highly recommend.

2023年10月26日
自発的なレビュー
5つ星のうち5の評価

First I actually wanted to give a one…

First I actually wanted to give a one star rating. Due to a second horrible experience. Not just once but twice with the same individual Alex. I felt it is misleading.To post on your website. That the staffs are trained to verify items with an expert eye.
Alex definitely did not verify the item. Nor even look at it. Or took it out of the box. She solely based her judgement on worth point. I was offered $5.
I even ask if she knew what she was looking at? Or if it's the exact same model. She stated yes. Even when I noticed she didn't even bother to look at it or take it out of the box to get the model number.
To make it clear. I am no expert. But I do know the last sale was $300. The same exact item and model averages between $250-600. Completed sales. And incomplete for parts ranges between $50-150 completed sales. I even signed up for worth point and it shows last sold $300. So I'm not sure where the expert opinion came in. For the $5. I am not upset because my items were refuse. I am upset due to being devalued after waiting an hour and half to quickly get Insulted twice by the same Individual. I also ended it up taking it a few blocks down. Where I sold the item for $260.
Moving forward
The reason for the 5 stars and not one. Is due to Renee and Kevin !!
Their customer service is second to none. Its consistently outstanding, exceeding my expectations every time they have help me.“I always feel valued regardless if they were able to buy my items or not. Employees like Renee and Kevin. Is the real reason why I am devoted to coming to Bellevue rare coins. It is not about the price but the consistent positive experience from these two. I would recommend. If you decide to go to this location.
Go see Renee or Kevin who will give you the time and day.

2023年10月21日
自発的なレビュー
5つ星のうち2の評価

No visibility into order status on…

No visibility into order status on regular basis.

2023年10月24日
Bellevue Rare Coins ロゴ

Bellevue Rare Coins からの回答

Pradeep,
Thank you for your review. We do give you an estimated pick up date at the time of order. On our receipts, we have an email of support@bellevuerarecoins.com to check in on your order. We give an estimated date because unforeseen issues can arise with shipping and orders can take longer in limited instances. Please contact us via email or give one of our 4 locations and we can look into your order progress.

Thank you for your time and have a great day.

Andrew G.

5つ星のうち1の評価

I went to Bellevue Rare Coins few…

Thank you for your response. I went to different shop and I received the information that I needed it.

2023年1月20日
自発的なレビュー
Bellevue Rare Coins ロゴ

Bellevue Rare Coins からの回答

Cindra,
Thank you for your review and we are sorry that you did not have an ideal selling experience. We are trained to look through coins in a timely manner, although it can look as if we are not evaluating you items. We take customer service seriously and hope to always create the best experience.
We would love to get the chance to take another look at your coins and determine if they are more than the regular value.
We appreciate you giving us the chance to look at your coins and we are disappointed that we could not make your experience better. I hope you have a great day and we hope to assist you soon.
Andrew G.

5つ星のうち5の評価

I went into Bellevue Rare coins Tacoma…

I went into Bellevue Rare coins Tacoma location to buy some Silver rounds. Carina helped me with my purchase. She was very knowledgeable and professional answering all of my questions. I bought at a good price and it was a great transaction. I will buy from Bellevue rare coins in the future

2023年10月20日
自発的なレビュー
5つ星のうち1の評価

I brought in my comic book collection…

I brought in my comic book collection that was recently valued at $1500.00. It must not have been anything they wanted because they offered me $15.00. They are probably more focused on coins. They offered me $10 for my gold plated diamond Bulova watches too. I kept those too. Scrap silver and gold is a fair price though. Market value.

2023年9月20日
Bellevue Rare Coins ロゴ

Bellevue Rare Coins からの回答

Hannah,

I'm sorry to hear that you had a negative experience selling your comic book collection to this store. It's always frustrating when you feel like you're not being offered a fair price for your belongings.
We always hope to give the best price for all items that we evaluate. Were there better comics that overlooked? Either way, we would love to take another look at your comics and see if there were better dates that were not recognized.
Please feel free to continue to shop your silver and gold at our stores, but we would love to always get another chance to make an offer on your items.
Thank you for your time and we hope to assist you in the future.
Andrew G.

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