I bought a mattress from the Aintree store. I knew which brand I wanted. There was absolutely no pressure from staff and I was helped to make a decision on what degree of firmness suited me best. Cust... もっと見る
所在地
所在地を変更Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative. We were given regular updates by email letting us know when the delivery woul... もっと見る
企業が回答しました
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple b... もっと見る
企業が回答しました
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Aintree について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, 英国
- 1515251782
4.8
優良
453件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service from Aisling
Great customer service from Aisling, start to finish. Very knowledgeable, no pressure to buy. Good choice of beds and fabrics colours, helpful payment plans.
2026年5月26日
Bensons For Beds - Aintree からの回答
We're so pleased you received excellent service, found our team knowledgeable, and appreciated our selection and payment options. Thank you for your kind feedback!
Team Bensons
Bensons delivery service is excellent
Ryan and Kelvin were excellent. Arrived when they said they would, carried mattress up 2 flights and took plastic wrapping away. Excellent delivery service.
2026年6月3日
自発的なレビュー
Bensons For Beds - Aintree からの回答
We're so happy to hear about your excellent delivery experience. We appreciate you sharing your positive feedback with us!
Team Bensons
Great selection of beds and mattresses…
Great selection of beds and mattresses of the best quality .We left knowing we had made the right choice after receiving excellent customer service from Ash in the aintree store, she was very professional patient, knowledgeable and really listened to our request.
Thank you Ash
2026年5月26日
Bensons For Beds - Aintree からの回答
We're so pleased you found a great selection and received excellent customer service. It's wonderful to hear our team member was professional, patient, and knowledgeable. Thank you for your kind words!
Team Bensons
Bensons For Beds - Aintree からの回答
We're glad all went well and delivery was on time. Thank you for your feedback!
Team Bensons
Excellent service from Ashleign in…
Excellent service from Ashleign in Aintree branch, very knowledgable and polite
2026年5月28日
Bensons For Beds - Aintree からの回答
We're so pleased our team provided excellent service and was knowledgeable and polite. Thank you!
Team Bensons
Lyndsey was extrenely helpful
Lyndsey was extrenely helpful, gave us lots of options and we made the right decision in the end!
2026年5月23日
自発的なレビュー
Bensons For Beds - Aintree からの回答
We're so pleased our team provided excellent options, leading to your perfect decision. Thank you for your wonderful feedback!
Team Bensons
Bensons For Beds - Aintree からの回答
We're so pleased your experience was quick, easy, and drama-free!
Team Bensons
Excellent Service & Experience
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple beds without any hard sales tactics, which made the experience feel relaxed and comfortable. We would definitely recommend Bensons for Beds based on this experience.
2026年5月22日
Bensons For Beds - Aintree からの回答
We're so pleased to hear your buying process was easy and comfortable. It's wonderful that our team's product knowledge and guidance made your experience relaxed. Thank you for your recommendation!
Team Bensons - Jess
Bensons For Beds - Aintree からの回答
We are so glad we could help and explain everything clearly. Thank you for your kind words!
Team Bensons - Jess
Good advice given
2026年5月12日
Bensons For Beds - Aintree からの回答
Thank you for your review
Team Bensons - Jess
We were assisted by Aisling on our…
We were assisted by Aisling on our visit to Aintree store. She was brilliant! Helpful, no pushing things we didn't need and very friendly. Highest recommendation for Aisling and Bensons
2026年5月12日
Bensons For Beds - Aintree からの回答
That’s amazing to hear—Aisling will be so pleased! 😊 Thanks for the glowing recommendation ✨
Staff were knowledgeable and helped us…
Staff were knowledgeable and helped us choose our mattress and the delivery went great. Communication was good 👍
2026年4月30日
Bensons For Beds - Aintree からの回答
We're so happy to hear that our staff's knowledge helped you select your mattress! It's also great to know the delivery and communication were good.
Team Bensons
Brought two beds and matress
Brought two beds and matress
was helped by a lovely lady Lyndsey (Aintree store)
she was very helpfull and understood what i wanted to buy
Thank you
2026年5月2日
自発的なレビュー
Bensons For Beds - Aintree からの回答
Thank you for your kind words! 😊 We’re delighted Lyndsey at our Aintree store looked after you so well and helped you find exactly what you needed. Enjoy your new beds and mattresses—and thanks again for choosing us! 🛏️✨
Bensons For Beds - Aintree からの回答
Thank you for your feedback! 😊 We’re so pleased to hear the delivery team were friendly — we’ll be sure to pass that on. Much appreciated! 🌟
Bensons for Beds Amazing experience !
I’d like to share my experience with Bensons for Beds — excellent customer service, great prices, and top quality, and very good delivery service !! I recommend it 100% . Thank you !
2026年1月25日
Bensons For Beds - Aintree からの回答
Thank you so much for sharing your experience! We’re delighted to hear you received excellent customer service, found great value, and were impressed with the quality and delivery. Your 100% recommendation truly means a lot to us — thank you for choosing Bensons for Beds!
Excellent service
Excellent service. Staff member Eileen extremely helpful. Delivery and updates from them excellent
2026年4月20日
Bensons For Beds - Aintree からの回答
We appreciate you taking the time to share your experience. We're so glad to hear that our team and delivery service were helpful and excellent!
Thank you for your positive review – Lauryn at Customer Care 💜
Kyle at the Aintree store is FANTASTIC…
Kyle at the Aintree store is FANTASTIC at his job. Really efficient, very personable and knows his stuff. An asset to your store! I'm really looking forward to receiving my new mattress - thank you Kyle!
2026年4月22日
自発的なレビュー
Bensons For Beds - Aintree からの回答
We appreciate your wonderful feedback! It's great to hear that our team member at the Aintree store was so helpful and efficient. We hope you enjoy your new mattress.
Thank you for your positive review – Lauryn at Customer Care 💜
The person I dealt with at the Crewe…
The person I dealt with at the Crewe Store was friendly, helpful and gave me all the information I needed to buy the bed I required. Delivery was excellent, quick and efficient. I am delighted with my new bed.
2026年4月18日
Bensons For Beds - Aintree からの回答
Thank you for your lovely feedback! We’re delighted to hear the team at our Crewe store were friendly and helpful, and that delivery was quick and efficient. It’s great to know you’re so pleased with your new bed—enjoy,
Megan | Customer Care Specialist
Excellent company delivery on time…
Excellent company delivery on time delivery men kind helpful professional respectful.. Matterss amazing.
2026年4月14日
Bensons For Beds - Aintree からの回答
Thank you for the lovely feedback! We’re delighted delivery was on time and that our team were kind, helpful, and professional. Enjoy your amazing mattress,
Megan | Customer Care Specialist😊
New bedroom
David and Harris did a very professional job, they were so pleasant and helpful. Thank you
2026年4月14日
Bensons For Beds - Aintree からの回答
Thank you for your lovely feedback! We’re delighted to hear David and Harris were so professional, pleasant, and helpful.
Thank you for your positive review - Lauryn at Customer Care 💜
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