I bought a mattress from the Aintree store. I knew which brand I wanted. There was absolutely no pressure from staff and I was helped to make a decision on what degree of firmness suited me best. Cust... もっと見る
所在地
所在地を変更Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative. We were given regular updates by email letting us know when the delivery woul... もっと見る
企業が回答しました
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple b... もっと見る
企業が回答しました
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Aintree について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, 英国
- 1515251782
4.8
優良
453件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
New bedroom
David and Harris did a very professional job, they were so pleasant and helpful. Thank you
2026年4月14日
Bensons For Beds - Aintree からの回答
Thank you for your lovely feedback! We’re delighted to hear David and Harris were so professional, pleasant, and helpful.
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Aintree からの回答
Really appreciate your feedback — great service in store and on delivery is exactly what we aim for.
Megan | Customer Care Specialist💜
They were very professional and…
They were very professional and considerate. They came on time, assembled the beds at a very reasonable paste, left the rooms tidy. It was very pleasant experience. Thank you to the team who came
2026年4月10日
自発的なレビュー
Bensons For Beds - Aintree からの回答
We're so glad to hear that our team was professional, considerate, and efficient during the assembly of your beds. It's great to know they left the rooms tidy! Thank you for your positive feedback.
Team Bensons
Excellent customer service Elaine was…
Excellent customer service Elaine was very knowledgeable about the products and very helpful. Delivery was also great and on time no problems
2026年4月13日
Bensons For Beds - Aintree からの回答
We appreciate your feedback! We're glad to hear that you found our customer service and delivery excellent and helpful. Thank you for choosing us!
Team Bensons
Excellent delivery men
Excellent delivery men. Friendly, professional and delivered to the room I wanted.
2026年4月13日
Bensons For Beds - Aintree からの回答
We appreciate your feedback! 😊 We're so pleased our delivery team was friendly and professional and delivered to your preferred room. 🚚✨
Team Bensons
The lady assistant Elaine was very…
The lady assistant Elaine was very helpful and informative about the mattresses.She was able to direct us straight to the type of mattresses we were interested in.
2026年4月7日
Bensons For Beds - Aintree からの回答
Thank you for your feedback! 😊 We’re so pleased Elaine was helpful and informative, and that she guided you straight to the right mattresses.
Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist!💤
Really happy with the help the sales…
Really happy with the help the sales person Lindsey gave us in the shop. Helped pick the right mattress & bed for our 13yr old daughter. Spent alot of time showing us the types of beds.
2026年4月10日
Bensons For Beds - Aintree からの回答
Thank you so much for your lovely feedback! We’re really pleased to hear how helpful Lindsey was and that she took the time to find the right mattress and bed for your daughter. We’ll be sure to pass on your kind words to her,
Megan | Customer Care Specialist
Very helpful and great service
2026年4月5日
Bensons For Beds - Aintree からの回答
Lovely to hear Jim! Great service is always our goal 🙌
Until next time, thank you,
Megan | Customer Care Specialist
Bensons For Beds - Aintree からの回答
Thank you for your feedback! We’re pleased to hear you found our staff helpful,
Megan | Customer Care Specialist😊
Bensons For Beds - Aintree からの回答
Thank you! 😊 We’re delighted to hear you received excellent service. Your feedback is greatly appreciated,
Megan | Customer Care Specialist⭐
Bensons store staff very friendly and…
Bensons store staff very friendly and helpful.
Delivery staff were polite, fast and efficient.
All packaging removed on completion of installation.
All-in-all very efficient service.
2026年3月26日
Bensons For Beds - Aintree からの回答
Thank you for the great feedback! We’re delighted you found our store team friendly and helpful, and that delivery was fast, polite, and efficient!
Sleep well,
Megan | Customer Care Specialist🛏️✨
Good communication
Good communication, great service on delivery, only hiccup was couple of very small marks on the mattress which were spotted by the driver and reported, we were offered discount, refund or replacement (which we preferred).New replacement arrived promptly, again with great service and courtesy, many thanks👍
2026年3月25日
Bensons For Beds - Aintree からの回答
Thank you for your feedback! We’re glad communication and delivery service were great, and that the issue was spotted and resolved quickly with a replacement. We really appreciate your patience and kind words,
Megan | Customer Care Specialist💜
Great experience from start to finish
Great experience from start to finish. Knowledgeable and helpful in store - Southport store and great delivery to the requested room at the home in Manchester. 5 star service.
2026年3月23日
Bensons For Beds - Aintree からの回答
Thank you so much for your wonderful feedback Jacqueline! 😊
We’re delighted to hear you had a great experience from start to finish. The team at the Southport store will be thrilled to know you found them knowledgeable and helpful.
It’s also fantastic to hear your delivery went smoothly all the way to the requested room in your Manchester home — that’s the 5‑star service we aim to deliver every time! ✨
Thank you again for choosing us — we truly appreciate it,
Megan at Customer Care
Good place for buying mattresses
Friendly, helpful and knowledgeable staff. Smooth ordering process and excellent communication about the order progress.
2026年3月11日
Bensons For Beds - Aintree からの回答
Thank you for your wonderful feedback! We’re delighted to hear that our team were friendly, helpful, and knowledgeable during your visit. It’s great to know the ordering process was smooth and that you were kept well informed throughout. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Great service very informative and…
Great service very informative and helpful sales consultant in aintree retail park
2026年3月12日
Bensons For Beds - Aintree からの回答
We’re delighted to hear you received great service from our informative and helpful sales consultant at Aintree Retail Park. Really appreciate your lovely feedback,
Megan at Customer Care💜
From sale to delivery it was faultless
From sale to delivery it was faultless. Special mention to Howard and Inigo for a seamless delivery and assembly
2026年3月11日
自発的なレビュー
Bensons For Beds - Aintree からの回答
Fantastic to hear everything was faultless from sale to delivery! 😊 Huge shout‑out to Howard and Inigo for making the delivery and assembly seamless. Thanks for the brilliant feedback,
Megan at Customer Care!
We are very pleased with our purchase…
We are very pleased with our purchase and the help we received from Kyle in store.
2026年3月12日
Bensons For Beds - Aintree からの回答
Thank you so much for your lovely review! I’m really pleased to hear that you’re very happy with your purchase and that Kyle was able to give you such helpful support in store. I’ll be sure to pass on your kind words — he’ll really appreciate it!
Thanks again for your support—it means a lot!
Megan at Customer Care
Very easy process
Very easy process, purchased on line, excellent communication throughout, delivery was spot on as well.
2026年3月10日
自発的なレビュー
Bensons For Beds - Aintree からの回答
Thank you so much for your lovely review! I’m really pleased to hear the whole process was very easy for you — from purchasing online to the excellent communication throughout, and a spot‑on delivery. That’s exactly the smooth experience we aim to provide!
Hope to see you again in the future,
Megan at Customer Care
Mattress, base and headboard fitted , but mark on the bed base
Assembly was good, but there are marks on the bed base
2026年3月9日
自発的なレビュー
Bensons For Beds - Aintree からの回答
Thank you for your review. I’m really glad to hear the assembly went well, but I’m sorry to hear there are marks on the bed base. If you could send me a direct message with your order number, full name, and postcode, I’ll be happy to look into this for you and see how we can help,
Megan at Customer Care
Great overall experience
Great overall experience! From buying to delivering the bed! That’s why I’m a returning customer. Sales lady was very friendly and helpful, and the delivery guys were very good too.
2026年3月6日
Bensons For Beds - Aintree からの回答
Thank you for your great review! We’re delighted to hear you had a smooth experience from buying your bed right through to delivery. It means a lot to have you as a returning customer. Our sales team will be pleased to know you found your sales lady friendly and helpful, and it’s wonderful to hear the delivery team were great too. We really appreciate your support,
Megan at Customer Care
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