Returned to bensons for purchase of second child’s bed, after purchasing first child’s bed in 2022, weeks wanted the exact same set up really, single bed mattress and headboard, and our order was on... もっと見る
所在地
所在地を変更Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Fantastic service from customer care and amazing service from John in the Aintree store !!! It was a pleasure doing business with him. Thank you John !!!
Be warned you have a 2 month wait for the wardrobe and if putting together yourself depending on the wardrobe weighs a ton. On opening the contents found the instructions were all in French and with p... もっと見る
企業が回答しました
Pleasant , helpful and knowledgable staff. The goods seem to be of good quality and the delivery men where polite and respectful.
企業情報
Bensons For Beds - Aintree について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, 英国
- 1515251782
4.8
優良
484件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Brought two beds and matress
Brought two beds and matress
was helped by a lovely lady Lyndsey (Aintree store)
she was very helpfull and understood what i wanted to buy
Thank you
2026年5月2日
自発的なレビュー
Bensons For Beds - Aintree からの回答
Thank you for your kind words! 😊 We’re delighted Lyndsey at our Aintree store looked after you so well and helped you find exactly what you needed. Enjoy your new beds and mattresses—and thanks again for choosing us! 🛏️✨
Bensons For Beds - Aintree からの回答
Thank you for your feedback! 😊 We’re so pleased to hear the delivery team were friendly — we’ll be sure to pass that on. Much appreciated! 🌟
Bensons for Beds Amazing experience !
I’d like to share my experience with Bensons for Beds — excellent customer service, great prices, and top quality, and very good delivery service !! I recommend it 100% . Thank you !
2026年1月25日
Bensons For Beds - Aintree からの回答
Thank you so much for sharing your experience! We’re delighted to hear you received excellent customer service, found great value, and were impressed with the quality and delivery. Your 100% recommendation truly means a lot to us — thank you for choosing Bensons for Beds!
Excellent service
Excellent service. Staff member Eileen extremely helpful. Delivery and updates from them excellent
2026年4月20日
Bensons For Beds - Aintree からの回答
We appreciate you taking the time to share your experience. We're so glad to hear that our team and delivery service were helpful and excellent!
Thank you for your positive review – Lauryn at Customer Care 💜
Kyle at the Aintree store is FANTASTIC…
Kyle at the Aintree store is FANTASTIC at his job. Really efficient, very personable and knows his stuff. An asset to your store! I'm really looking forward to receiving my new mattress - thank you Kyle!
2026年4月22日
自発的なレビュー
Bensons For Beds - Aintree からの回答
We appreciate your wonderful feedback! It's great to hear that our team member at the Aintree store was so helpful and efficient. We hope you enjoy your new mattress.
Thank you for your positive review – Lauryn at Customer Care 💜
The person I dealt with at the Crewe…
The person I dealt with at the Crewe Store was friendly, helpful and gave me all the information I needed to buy the bed I required. Delivery was excellent, quick and efficient. I am delighted with my new bed.
2026年4月18日
Bensons For Beds - Aintree からの回答
Thank you for your lovely feedback! We’re delighted to hear the team at our Crewe store were friendly and helpful, and that delivery was quick and efficient. It’s great to know you’re so pleased with your new bed—enjoy,
Megan | Customer Care Specialist
Excellent company delivery on time…
Excellent company delivery on time delivery men kind helpful professional respectful.. Matterss amazing.
2026年4月14日
Bensons For Beds - Aintree からの回答
Thank you for the lovely feedback! We’re delighted delivery was on time and that our team were kind, helpful, and professional. Enjoy your amazing mattress,
Megan | Customer Care Specialist😊
New bedroom
David and Harris did a very professional job, they were so pleasant and helpful. Thank you
2026年4月14日
Bensons For Beds - Aintree からの回答
Thank you for your lovely feedback! We’re delighted to hear David and Harris were so professional, pleasant, and helpful.
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Aintree からの回答
Really appreciate your feedback — great service in store and on delivery is exactly what we aim for.
Megan | Customer Care Specialist💜
They were very professional and…
They were very professional and considerate. They came on time, assembled the beds at a very reasonable paste, left the rooms tidy. It was very pleasant experience. Thank you to the team who came
2026年4月10日
自発的なレビュー
Bensons For Beds - Aintree からの回答
We're so glad to hear that our team was professional, considerate, and efficient during the assembly of your beds. It's great to know they left the rooms tidy! Thank you for your positive feedback.
Team Bensons
Excellent customer service Elaine was…
Excellent customer service Elaine was very knowledgeable about the products and very helpful. Delivery was also great and on time no problems
2026年4月13日
Bensons For Beds - Aintree からの回答
We appreciate your feedback! We're glad to hear that you found our customer service and delivery excellent and helpful. Thank you for choosing us!
Team Bensons
Excellent delivery men
Excellent delivery men. Friendly, professional and delivered to the room I wanted.
2026年4月13日
Bensons For Beds - Aintree からの回答
We appreciate your feedback! 😊 We're so pleased our delivery team was friendly and professional and delivered to your preferred room. 🚚✨
Team Bensons
The lady assistant Elaine was very…
The lady assistant Elaine was very helpful and informative about the mattresses.She was able to direct us straight to the type of mattresses we were interested in.
2026年4月7日
Bensons For Beds - Aintree からの回答
Thank you for your feedback! 😊 We’re so pleased Elaine was helpful and informative, and that she guided you straight to the right mattresses.
Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist!💤
Really happy with the help the sales…
Really happy with the help the sales person Lindsey gave us in the shop. Helped pick the right mattress & bed for our 13yr old daughter. Spent alot of time showing us the types of beds.
2026年4月10日
Bensons For Beds - Aintree からの回答
Thank you so much for your lovely feedback! We’re really pleased to hear how helpful Lindsey was and that she took the time to find the right mattress and bed for your daughter. We’ll be sure to pass on your kind words to her,
Megan | Customer Care Specialist
Very helpful and great service
2026年4月5日
Bensons For Beds - Aintree からの回答
Lovely to hear Jim! Great service is always our goal 🙌
Until next time, thank you,
Megan | Customer Care Specialist
Bensons For Beds - Aintree からの回答
Thank you for your feedback! We’re pleased to hear you found our staff helpful,
Megan | Customer Care Specialist😊
Bensons For Beds - Aintree からの回答
Thank you! 😊 We’re delighted to hear you received excellent service. Your feedback is greatly appreciated,
Megan | Customer Care Specialist⭐
Bensons store staff very friendly and…
Bensons store staff very friendly and helpful.
Delivery staff were polite, fast and efficient.
All packaging removed on completion of installation.
All-in-all very efficient service.
2026年3月26日
Bensons For Beds - Aintree からの回答
Thank you for the great feedback! We’re delighted you found our store team friendly and helpful, and that delivery was fast, polite, and efficient!
Sleep well,
Megan | Customer Care Specialist🛏️✨
Good communication
Good communication, great service on delivery, only hiccup was couple of very small marks on the mattress which were spotted by the driver and reported, we were offered discount, refund or replacement (which we preferred).New replacement arrived promptly, again with great service and courtesy, many thanks👍
2026年3月25日
Bensons For Beds - Aintree からの回答
Thank you for your feedback! We’re glad communication and delivery service were great, and that the issue was spotted and resolved quickly with a replacement. We really appreciate your patience and kind words,
Megan | Customer Care Specialist💜
Great experience from start to finish
Great experience from start to finish. Knowledgeable and helpful in store - Southport store and great delivery to the requested room at the home in Manchester. 5 star service.
2026年3月23日
Bensons For Beds - Aintree からの回答
Thank you so much for your wonderful feedback Jacqueline! 😊
We’re delighted to hear you had a great experience from start to finish. The team at the Southport store will be thrilled to know you found them knowledgeable and helpful.
It’s also fantastic to hear your delivery went smoothly all the way to the requested room in your Manchester home — that’s the 5‑star service we aim to deliver every time! ✨
Thank you again for choosing us — we truly appreciate it,
Megan at Customer Care
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