Very friendly without being pushy. Was able to answer all of our questions and there was 25% off so got my pillows and protector free basically. Would absolutely recommend
所在地
所在地を変更Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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レビュアーのコメントを見てみましょう
1. salespeople have good attitude, helpful 2. timely delivery and installation, smooth process 3. It would be much better if mattress could be delivered on the same date instead of make-to-order
企業が回答しました
We were pleased with our experience as from setting foot in the door, we were asked if we needed help, politely declined initially and we were left to browse. The store assistant Jake was more than... もっと見る
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Ashton Under Lyne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, 英国
4.7
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Love it!
Love my new mattress, staff in store were great helping me pick out whats right fit for me.
Got a good deal for mattress online.
Delivery guys were on time, friendly and helpful.
2025年4月9日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you so much for your positive feedback! We are thrilled to hear that you love your new mattress and had a great experience with our staff and delivery team. We strive to provide the best service and deals for our customers. Enjoy your new mattress, Megan at Customer Care
Dream team
Met each member of staff ,absolutly dream team thanks very much for you services an honesty straight forward cant wait to get in my new bed an sit on My couches thanks guys Ashley
2025年7月4日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you so much for choosing us and for your kind words, Ashley! We are thrilled to hear that our team provided you with excellent service. Enjoy your new bed and couches! We can't wait to see you again, Megan at Customer Care
Friendly knowledgeable staff who didn’t…
Friendly knowledgeable staff who didn’t ’over sell’ catering the experience to meet my needs and expectations. Good range of products.
2025年7月3日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your kind words! Our team takes pride in providing great service tailored to each customer's needs and preferences. It's great to hear you enjoyed our range of products as well. We look forward to seeing you again soon, Megan at Customer Care
Great service and quality.
There was a large selection of mattresses to choose from in store. Staff left us free to look around but when we wanted help they were there for us.
Honest advice was given and purchase options were explained without pressure. The price was clearly explained and delivery arranged. Very helpful and a great customer experience all round.
2025年7月1日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great customer experience and that our staff provided helpful and honest advice. We truly value your business and look forward to seeing you again, Megan at Customer Care
Great service
Aga made the whole experience really great , without her help , knowledge and patience I doubt we would have bought . A real credit to the company . Keep hold of her !
2025年6月27日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you so much for your feedback! We are thrilled to hear that Aga provided you with exceptional service. Thanks for choosing our company. Take care, Megan at Customer Care
Great mattress purchase experience
Lianne welcomed us into the store and helped me use the mattress analysis to understand my needs. She then let me try some mattresses based on the analysis. When we were ready to purchase, she helped make the process very easy and arranged delivery. A great experience. 😊
2025年6月22日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate you sharing your experience with us. It's great to hear that our team member assisted you with the mattress analysis and made the purchase and delivery process easy. We hope you enjoy your new mattress! Sleep well, Megan at Customer Care.
Great shopping experience
Great shopping experience. We ordered the bed in store and the young man who served us was knowledgeable and really helpful, but not pushy. The delivery was great, no problems at all. The delivery team were pleasant, efficient and did a good job putting the bed together.
2025年6月16日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're happy you had a great shopping experience! It's wonderful to know that the team member was helpful and the delivery went smoothly. We appreciate your positive feedback on the delivery team's efficiency and pleasant service. Take care, Megan at Customer Care
Bensons For Beds - Ashton Under Lyne からの回答
We're glad our customer service was helpful. We acknowledge that you spent more than expected, and we appreciate your feedback. Take care, Megan at Customer Care
I recently purchased a bedroom set for…
I recently purchased a bedroom set for my son. The staff were delightful and very friendly.
2025年6月12日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that you had a positive experience with our staff during your recent bedroom set purchase for your son. Thank you for your feedback, Megan at Customer Care
Brilliant service from bensons from the…
Brilliant service from bensons from the lovely lady at the store to the delivery drivers,very friendly professional and courteous,highly recommended and the new bed is wonderful
2025年6月6日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate you sharing your positive experience with us! We are so glad to hear that you received brilliant service from our team and that you are happy with your new bed.
We hope you love your new order, Megan at Customer Care
Personal Touch
The Personal Touch That is what we received from a young Lady Called MONIQUE !!!! We went in to have a look at Beds she came straight over asked could she Help us She asked what we was looking for we told her and she took us to various Beds explaining about different types and structure and Quality we was treated with Repect which we being into our Seventies meant a lot she had so much Patience for us she is very Knowledgeable And took her time so in the end we made our Decision and Ordered a Bed Then She helped us Purchase A Mattress What a Non Stress Event We were so Happy
2025年6月3日
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance you received while choosing your new bed and mattress. It's wonderful to know our team's patience and knowledge made your purchase stress-free. Thank you for your feedback, Megan at Customer care
Looking for a mattress
The person who we spoke to was very helpful and professional in choosing the mattress that we needed for my daughter.
2025年5月24日
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that the assistance provided was helpful and professional as you selected the right mattress for your daughter. Thank you for your feedback Susan, Megan at Customer care
Very relaxed atmosphere with no HARD…Sell
Very relaxed atmosphere with no HARD SELL. Staff excellent, knowledgeable giving good advice. Tried several mattresses to meet our requirements. Highly recommended.
2025年5月22日
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate your feedback! We are so glad you enjoyed the relaxed atmosphere and found our staff excellent and knowledgeable. We're happy we met your needs! Take care, Megan at Customer care
Great experience from start to finish
Niall was very welcoming in the first instance, he clearly knows a lot about the products as he informed us in detail about whatever we asked. He was very friendly and had a positive manner about him which was refreshing. We were able to get everything we wanted, and delivery was available quickly, those we chose a month later to get things ready. Would definitely recommend and I'm sure we will love the bed and mattress when it arrives.
2025年5月20日
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you felt welcomed and well-informed. It's great to know that you were able to find everything you wanted and that the delivery options suited your needs. We hope you love your new bed and mattress, Megan at Customer Care
Very helpful staff member -Lianne
Very helpful staff member -Lianne. Explained what we were looking for, recommendations were excellent. No pushy selling just help and advice.
2025年5月18日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for taking the time to share your positive experience! We will be sure to pass along your kind words to Lianne and the rest of our team. We are so glad we could provide helpful and genuine recommendations to assist with your needs. Thank you for choosing our business!
Niall's great customer service!
Niall welcome us within minutes of is arriving in store and asked if he could help. We explained what we were looking for and he took the time to explain the different mattresses and advised us to take our time/using the pillows provided. He took the time to inform us of the features and benefits and once I'd decided on the mattress I wanted to purchase, we sat down and he explained the order process/additional items/purchase options. We never felt rushed and built a rapport during our time there. My daughter also ended up purchasing a new bed and the same mattress that I'd ordered which was a double bonus. Niall is a credit to your organisation and I wouldn't hesitate to recommend him or your store.
2025年5月17日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for the amazing review! We are so glad that Niall was able to provide you with excellent customer service and help you find the perfect mattress and bed for your needs. We take pride in ensuring our customers have a comfortable and stress-free shopping experience. We appreciate your support and look forward to serving you again in the future!
Excellent
The delivery men were excellent. Very polite and helpful. Mick and kelvin even offered to come back if I wass struggling.
Hubbys back had gone. I managed but it was a lovely gesture
2025年5月15日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you so much for your kind words about our delivery team! Mick and Kelvin are truly dedicated to providing exceptional service, and we're glad they could make your experience even better. We hope your husband feels better soon and please don't hesitate to reach out if you need any additional help. 🚚🙌 #customerappreciation #excellentservice
Store staff were lovely and helpful.
2025年4月29日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for the kind words! Our staff takes pride in providing exceptional customer service and we are thrilled to hear about your positive experience. We look forward to seeing you again soon! 😊 #customerlove #excellentservice
Delivery folk were very efficient &…
Delivery folk were very efficient & careful & did a great job
2025年5月7日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for taking the time to leave such a positive review! Our delivery team takes great pride in their work and we are happy to hear that they provided exceptional service. We appreciate your business and hope to serve you again in the future. #HappyCustomers #EfficientService #GreatTeam
What I liked about Bensons was the great service
What I liked about Bensons was that we were left alone to browse at our leisure while staff were on hand to assist us when required. We were served by a man named Phil who was very friendly and helpful.
2025年4月25日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for choosing Bensons! Our top priority is to provide a relaxed and enjoyable shopping experience for our customers. We're glad Phil's service met your expectations and we hope to see you again soon!
Sleep well,
Team Bensons💜
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