Able to browse freely, good service at Ashton u Lyne store (Phil) delivery good, paid for it to be made up as purchased Ottoman, guys were great
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所在地
所在地を変更Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... もっと見る
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I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... もっと見る
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The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase i... もっと見る
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企業情報
Bensons For Beds - Ashton Under Lyne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, 英国
4.8
優良
178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for contacting Bensons for Beds and leaving us a great review. Do be sure to come back to when you need new beds and we will be happy to help. Michael @ Team Bensons
Excellent service throughout
Excellent service throughout. Very pleased with the Bergen wardrobe I have purchased. Excellent value and very happy with the quality. Excellent communication regarding my purchase. Excellent service from the recommended tradesmen who constructed my purchased wardrobe following delivery.
2026年2月4日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear about your excellent experience! It's great to know you're pleased with the wardrobe's value and quality. We appreciate your positive feedback regarding our communication and the service from the tradesmen.
Order a bed to be delivered as a whole item and you will be charged twice. One for base and once for mattress, delivered in one trip.
Beware of what I regarded as sharp practice on delivery charges. Charged for bed then mattress separately but delivered together.
Also, part missing but this was rectified swiftly, within 24 hours
That aspect was excellent service recovery.
2026年1月29日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for taking the time to share your feedback Terry. We’re really sorry to hear the delivery charges didn’t feel clear — that’s certainly not the experience we want for our customers, and your comments will be passed on so we can review this.
We’re glad, though, that when a part was missing, our team resolved it quickly and within 24 hours — great to hear the service recovery hit the mark.
Thanks again for letting us know — it really helps us improve,
- Megan at Customer Care💜
Bensons For Beds - Ashton Under Lyne からの回答
We're glad you received excellent support from our store manager. We appreciate your positive feedback,
Megan at Customer Care
Excellent
Excellent. Bed was delivered on time and the delivery drivers were polite and friendly
2026年1月15日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to know your bed was delivered punctually and that our delivery team was courteous and amiable. Thank you for your positive feedback.
Great staff professional service.
2026年1月18日
Bensons For Beds - Ashton Under Lyne からの回答
We're so glad our staff provided professional service! It's what we strive for, and we appreciate your positive feedback.
Long lead time
We order our king mattress and arrived when they said it would
We are pleased with the whole process, selection, delivery and product.
It would be nice if it could had been delivered in a shorter time frame.
2026年1月12日
Bensons For Beds - Ashton Under Lyne からの回答
We're glad you are pleased with the selection, delivery, and your new king mattress. We appreciate your feedback and will consider ways to improve our delivery time frame. Thanks for your review.
Phil the sales advisor at Ashton Under…
Phil the sales advisor at Ashton Under Lyne store was brilliant and with his help we bought 2 new beds and mattresses ready for when we move house 😊
2026年1月14日
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that you had a brilliant experience at our Ashton Under Lyne store. We appreciate your positive feedback and are glad we could help you find the perfect beds and mattresses for your new home.
Bensons For Beds - Ashton Under Lyne からの回答
We’re delighted to hear our delivery team was polite, helpful, and made the process smooth for you. Thank you for your positive review – Lauryn at Customer Care 💜
Purchase in showroom, self assemble bed
Showroom person (Lianne) was very helpful and knowledgeable and good with the kids. We found what we wanted. Delivery was efficient. Putting it up took about 1hr30, but all straightforward. Would recommend them.
2025年11月25日
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate your positive feedback! We're happy to hear that our showroom staff was helpful and knowledgeable, and that the delivery and setup were efficient. Thank you for recommending us!
Thank you, Team Bensons - Jess
Double bed Sealy Posturepedic mattress.
Phil member of staff who served us was very polite, helpful & had a lot of knowledge whilst helping us choose the mattress.
2025年12月11日
Bensons For Beds - Ashton Under Lyne からの回答
Wow this is amazing! We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Stewart- Team Bensons
Bensons For Beds - Ashton Under Lyne からの回答
We're glad you enjoyed your experience. It's wonderful to hear the young lady was helpful and attentive. Thank you for your feedback.
Bensons For Beds - Ashton Under Lyne からの回答
We're so glad to hear that you found our team member to be helpful. We appreciate your feedback!
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate you sharing this with us Paul! We are so glad that our staff was helpful and gave good advice during your visit with us.
Take care and see you again soon,
Megan at Customer Care
The salesperson (Aga) is really lovely
The salesperson (Aga) is really lovely. She’s knowledgeable, friendly, professional and very easy to talk to. She’s served us twice before when we’ve bought beds and we now only go to store when we know she’s going to be in. She’s a real asset to Benson’s. I wish all salespeople were like Aga.
2025年11月13日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that you find our salesperson lovely, knowledgeable, and easy to talk to. It's great to know that you specifically visit our store when they are working. Thank you so much- Megan at Customer Care
The time spent explaining our options…
The time spent explaining our options with respect to our previous purchases and preferences. Lianne was very professional and knowledgeable.
2025年11月13日
Bensons For Beds - Ashton Under Lyne からの回答
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments.
– Thank you, Anthea - Team Bensons
Really good experience
Lianne was very helpful and professional, which made my experience really good.
2025年11月4日
Bensons For Beds - Ashton Under Lyne からの回答
We're happy to hear that our team member provided professional and helpful service, making your experience a really good one. Thank you for an amazing review – Lauryn at Customer Care 💜
Great service
From ordering the bed in the showroom to delivery and installation was a stress free experience
2025年10月3日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your wonderful feedback! We’re delighted to hear your bed purchase, delivery, and installation was completely stress-free.
We appreciate your support and hope you enjoy your new bed!
Best Wishes,
Megan at Customer Care
Fantastic service
My partner and myself walked into the store unsure as to what mattress we needed. Phil greeted us and was extremely helpful with getting us set up on the firmness tester but his knowledge and expertise during the time we were looking at all the options sold us with the mattress (and pillows) we ended up purchasing. He was very friendly and knowledgable which helped making our decision very easy.
2025年10月1日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for sharing your experience with us Jesse! We're so pleased to hear Phil was able to guide you with his knowledge and friendly approach. It’s great that he made your decision easy—we’ll be sure to pass on your kind words!
Take care,
Megan at Customer Care
Excellent service
absolutely wonderful experience buying a new bed from someone who didn't have a clue!!! Anthony was so helpful, answered all my questions and assisted me with such a friendly manner. Would absolutely recommend, super fast delivery too.
2025年9月26日
Bensons For Beds - Ashton Under Lyne からの回答
We appreciate you sharing your positive feedback! We are so glad that our team member was helpful and friendly during your bed purchase, and that you received super fast delivery.
Thank you,
Lauryn at Customer Care
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