Once we entered the showroom the greeting was friendly from the only member of staff as it was near the end of the day. We were given all the help needed once we told what we were after . The smile ne... もっと見る
企業が回答しました
所在地
所在地を変更Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
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I never give reviews but have to say Jake at Bensons (Snipe Retail, AUL) was excellent. His knowledge of the products was outstanding and not only that he was very professional and friendly but not p... もっと見る
企業が回答しました
Very helpful in store advice. Progress of order was provided, enough for information to know it was progressing without being done too often. Delivery was to date and time they said and done very effi... もっと見る
企業が回答しました
Andrej was phenenomal, great salesperson, identified our needs well and wasn't too pushy, explained everything to a good level of detail. Bed is wonderful now that it is build, will probably be p... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Ashton Under Lyne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, 英国
4.8
優良
136件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your kind words! We strive to provide exceptional service to all of our customers. We're thrilled to hear that we met your expectations from start to finish. We appreciate your support and look forward to serving you again in the future!
Perfect all round
Once we entered the showroom the greeting was friendly from the only member of staff as it was near the end of the day. We were given all the help needed once we told what we were after . The smile never stopped all through our search. We arrived near the end of a half price sale. The delivery and removal went fast and flawless. I am soo happy with my experience.
2026年7月28日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear you had such a positive experience in our showroom, even at the end of the day! It's wonderful that our team provided all the help you needed with a constant smile. We're also delighted that your delivery and removal were fast and flawless. Thank you for your kind words!
Team Bensons
Great experience from start to finish…
Great experience from start to finish from the sales worker in the shop to the availability of differnt products to the delivery workers
2026年8月2日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your fantastic review! We're delighted to hear that you had a great experience from start to finish, from our sales team in the shop to the wide range of products and our delivery workers. We truly appreciate your kind words!
Team Bensons
The sailsman Farai at Ashton
The sailsman Farai at Ashton , put us at ease as soon as we walked in, he knows his product and soon we had picked out our new bed
2026年7月29日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear that our sales team made you feel at ease and that their product knowledge helped you choose your new bed. Thank you for your wonderful feedback!
Team Bensons
First class service
All staff involved from choosing the bed to delivery were friendly, helpful & professional. Communication was excellent before & during delivery. Would highly recommend
2026年7月29日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear that all our staff, from choosing your bed to delivery, were friendly, helpful, and professional. It's wonderful that communication was excellent throughout. Thank you for your high recommendation!
Team Bensons
Helpful sales assistant
Helpful sales assistant, beds easy to assemble. Delivery team fantastic and kept us informed.
2026年7月27日
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your wonderful review! We're delighted to hear that our sales assistant was helpful and that you found the beds easy to assemble. It's also fantastic to know that our delivery team was great and kept you informed. We truly appreciate your kind feedback!
Team Bensons
Had the product i wanted without any…
Had the product i wanted without any hard sell so all perfect and helpful.
2026年7月24日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for your great review! We're delighted to hear that you found exactly the product you wanted and enjoyed a relaxed, no-pressure shopping experience. We really appreciate your feedback and thank you for choosing Bensons for Beds. We hope you enjoy your new purchase! 😊
Bensons for a Sealy mattress
Very helpful in store advice. Progress of order was provided, enough for information to know it was progressing without being done too often. Delivery was to date and time they said and done very efficiently
2026年6月30日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear you received very helpful in-store advice. It's wonderful that you were kept informed about your order's progress and that the delivery was on time and very efficient!
Team Bensons
Prompt and timely delivery
Prompt and timely delivery, high display of expactice by the assembly team. excellent and beautiful finish.
2026年7月18日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear about your prompt and timely delivery, and the high display of expertise from our assembly team. It's wonderful that you are happy with the excellent and beautiful finish.
Thank you for your positive review - Lauryn at Customer Care
A good experience
Jake was very friendly & informative but not pushy. He gave us lots of options at different prices & then let us choose. He couldn’t have been more helpful
2026年7月17日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased our team member was friendly and informative, offering you a variety of options without any pressure. It's wonderful to hear they were so helpful.
Team Bensons
Bensons For Beds - Ashton Under Lyne からの回答
We are so pleased to hear you had such a positive experience with our customer service and delivery. Thank you for your wonderful feedback!
Team Bensons
I never give reviews but have to say…
I never give reviews but have to say Jake at Bensons (Snipe Retail, AUL) was excellent. His knowledge of the products was outstanding and not only that he was very professional and friendly but not pushy with the sale. We went in for a mattress and came out with a headboard as well. We always shop at Bensons and would highly recommend this particular branch to all our friends, based on our recent experience.
2026年7月17日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear you had such an excellent experience with us! It's wonderful that our team provided outstanding product knowledge and was professional, friendly, and not pushy. We're delighted you found the perfect items and appreciate your high recommendation!
Team Bensons
Everything from the purchase of our bed…
Everything from the purchase of our bed to the installation was perfect, we were constantly kept updated on our order, full marks to all
2026年7月13日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear that everything from your bed's purchase to its installation was perfect. It's wonderful that you were constantly kept updated on your order. Thank you for your full marks!
Good customer service,very…
Good customer service,very welcoming.They were communicating trough out the whole process.delivery was on time .I can’t complain everything was good.Can recommend to anyone.Thank you very much fior your service.
2026年7月11日
Bensons For Beds - Ashton Under Lyne からの回答
We're so happy to hear you had such a positive experience with our customer service and timely delivery! We truly appreciate your kind words and recommendation. Thank you for your wonderful feedback.
Fantastic showroom team
Phil particularly but also the other staff in the showroom were friendly, knowledgeable and extremely helpful.
2026年7月5日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased to hear our showroom team was friendly, knowledgeable, and extremely helpful. Thank you for your kind feedback!
Team Bensons
Good quality product
Good quality product. Good value Excellent customer service from store to delivery. Great communication.
2026年7月5日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased you found our product to be of good quality and value, and that you experienced excellent customer service from our team, from the store to delivery. Thank you for your wonderful feedback!
Bensons For Beds - Ashton Under Lyne からの回答
We are so pleased you found our service great and our team knowledgeable. We truly appreciate your kind words!
Team Bensons
The staff was lovely
The staff was lovely, very.polite job done straight away rang me before arriving on time too very pleased with the service thankyou!
2026年6月26日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased our team was polite and efficient. Thank you for your kind feedback; we appreciate it!
Team Bensons
Benson for beds
Salesman was helpful but not pushy.
Delivery was quick.
Good choice of beds and reasonable prices
2026年6月25日
Bensons For Beds - Ashton Under Lyne からの回答
We're so pleased our team was helpful and not pushy, and that you found our delivery quick.
Team Bensons
Poor delivery and customer service
Staff in shop great, when delivery finally arrived this was fine. However delivery was 2 weeks late, customer services and transport made promises they didn’t keep. I have written 3 emails over the last 3 weeks to Bensons explaining the situation in detail, as yet no response. I did manage to get my delivery refunded, however this was offered after 1 day late, and I think some other gesture would have been nice as I was waiting 2 weeks. I will not be using again.
2026年5月27日
自発的なレビュー
Bensons For Beds - Ashton Under Lyne からの回答
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. While we’re pleased that the in‑store team and delivery itself met your expectations, we sincerely apologise for the delay to your order and the lack of response to your emails. We will feed this back internally for improvements.
Thank you again for bringing this to our attention.
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