We found the showroom in Aylesbury very well laid out and easy to to brouse around whilst choosing a suitable bed. The young lady who attended to us was extremely patient and helpful. We were r... もっと見る
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レビュアーのコメントを見てみましょう
I bought a single Slumberland memory mattress from this store and I’m really pleased with how comfortable it is. I thought I would have to pay more for a mattress like this so I am also happy with the... もっと見る
企業が回答しました
The delivery team professionalism was on higher level. I received the confirmation email about timeslot a few days before delivery and on the day of delivery 30 minutes before arrival they've called m... もっと見る
We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... もっと見る
企業情報
Bensons For Beds - Aylesbury について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, 英国
- 1296336103
4.7
優良
225件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
From the time we went into the Aylesbury store we nothing but friendly and professional service.
The delivery time was very short.
When the new mattress was delivered the team were very polite and in and out within ten minutes.
A big thanks all round
2025年7月19日
Bensons For Beds - Aylesbury からの回答
Thank you for your glowing review! It's our pleasure to provide friendly and professional service at our Aylesbury store. We're thrilled to hear that your delivery was quick and our team was polite. We truly appreciate your business and look forward to seeing you again in the future. Thank you for choosing us, Megan at Customer Care
Greeted as soon as I walked in the…
Greeted as soon as I walked in the store and received the help needed to get the mattress that my child wanted
2025年7月20日
Bensons For Beds - Aylesbury からの回答
Thank you for your wonderful review! We are delighted to hear that you and your child had a great experience with us. Our team prides itself on providing excellent customer service and we are thrilled to have met your needs. Thank you for choosing our store for your mattress purchase, Megan at Customer Care
Excellent in store service very…
Excellent in store service very friendly not too pushy
Only thing we found is when you looked online I’m sure we could get it cheaper makes you think about it really
2025年7月1日
Bensons For Beds - Aylesbury からの回答
Thank you for your review! We are thrilled to hear that you had an excellent experience with our in-store service and found our staff to be friendly and not pushy. We understand your concerns about pricing and are always looking for ways to offer the best value to our customers. We appreciate your feedback and hope to see you again in the future,
Megan at Customer Care
We are happy with our purchase
We are happy with our purchase, Thanks Ashley for assisting us, we had a stress free and smooth transaction! Very Knowledgeable!
2025年6月29日
自発的なレビュー
Bensons For Beds - Aylesbury からの回答
Thank you for choosing us and leaving this positive review! Our team is dedicated to providing excellent service and we are thrilled to have made your transaction stress-free. We appreciate your support and look forward to seeing you again in the future,
Megan at Customer Care
Excellent service
Sales person was very attentive, helpful and knowledgeable. Delivery on 24th June was again excellent - knew what time the guys were coming and arrived as planned.
Overall excellent service and a great bed! Thank you.
2025年6月9日
Bensons For Beds - Aylesbury からの回答
We appreciate you taking the time to share your wonderful experience with us Mrs Canning- Thank you! We're happy to hear that our sales team was so attentive and knowledgeable, and that your delivery was prompt and efficient. We are glad you love your new bed! Sleep well, Megan at Customer Care.
Friendly and knowledgeable assistant
Friendly and knowledgeable assistant, Ashley.
Listened to my requirements and offered me various suitable choices. Was very happy with the service received and would definitely recommend.
2025年6月22日
自発的なレビュー
Bensons For Beds - Aylesbury からの回答
We appreciate your kind words! It's great to hear that you were happy with the service and the assistance you received in finding suitable choices. We value your recommendation, Megan at Customer Care.
Faz gave us plenty of time and space to…
Faz gave us plenty of time and space to look around. We didn't feel we were rushed into our purchase. She also had really detailed information and very easy to talk to.
2025年6月11日
Bensons For Beds - Aylesbury からの回答
We're happy to hear that you felt comfortable during your visit. It's great to know the information provided was helpful and that you had a positive experience. Thanks for your feedback, Megan at Customer Care
Easy experience from start to finish
Easy experience from start to finish. Salesman couldn't have been more helpful
2025年6月10日
Bensons For Beds - Aylesbury からの回答
We're happy to hear that your experience was easy and helpful from beginning to end. We appreciate you taking the time to leave us this great feedback, Megan at Customer Care
Luke was excellent
Luke was excellent.
Friendly, very knowledgeable, offered me different options and really paid attention to my requirements and budget.
2025年6月5日
自発的なレビュー
Bensons For Beds - Aylesbury からの回答
We're happy to hear that you had such a positive experience! It's great to know that our team member met your needs so effectively. Thank you for your feedback, Megan at Customer Care
Great experience at the Aylesbury branch
Great experience. Friendly and helpful customer service! Very excited to be receiving our new bed very soon!
2025年6月6日
Bensons For Beds - Aylesbury からの回答
We're happy to hear that you found our team helpful and friendly! We appreciate your positive feedback and are excited for you to receive your new bed soon.
Take care, Megan at Customer Care
Went to Bensons for beds in Aylesbury…
Went to Bensons for beds in Aylesbury with my elderly mother as she needed a new bed.
We were served by Luke who was great, he took time to understand what she was after and gave us plenty of time to consider a purchase. He gave us a great deal as well. We left very happy with the whole experience and Mum is looking forward to delivery of her new bed.
2025年5月29日
Bensons For Beds - Aylesbury からの回答
We're so pleased to hear about your positive experience at our Aylesbury store! It's great that our team member took the time to understand your mother's needs and provide a great deal. We appreciate your feedback and hope your mum enjoys her new bed. Take care, Megan at Customer Care
Great price speedy delivery
The quality was alright, they done a speedy delivery. Happy with overall
2024年11月14日
Bensons For Beds - Aylesbury からの回答
We appreciate your feedback and are happy you're satisfied with the speedy delivery and overall experience. We value your comments on the quality.
Take care,
Megan at Customer Care
We needed a new mattress
We needed a new mattress. Ashley at the Aylesbury showroom was very helpful indeed in helping us choose the right firmness and comfort.
2025年5月29日
Bensons For Beds - Aylesbury からの回答
We're happy to hear that our showroom associate was very helpful in assisting you with your mattress selection. We appreciate you taking the time to share your positive experience. Thank you, Megan at Customer care
Ashley was very helpful wing us the…
Ashley was very helpful showing us the difference on the beds, why did we choose Benson because we have had good customer service with the previous bed.
2025年5月7日
Bensons For Beds - Aylesbury からの回答
Thank you for taking the time to leave us a review! We're thrilled to hear that Ashley was able to assist you in finding the perfect bed. We're proud to provide top-notch customer service and we're glad that you've experienced that with your previous bed. We appreciate your loyalty and hope you enjoy your new bed. Sleep well,
Team Bensons💜
Good choice adn great customer service
Was recommended to visit by my parents, who had a positive experience in Welling Garden City. The showroom was well maintained, well laid out and the staff allowed us to look around before approaching, letting us know they could help if we needed it and then going back to other tasks so they were not hovering around as we continued to test the beds and mattresses.
When we had questions Bryan was extremely helpful and informative, providing additional information quickly from either own knowledge or looking up from records as required and providing a quote we could take away to consider, with all the details we needed included and the discounts clearly shown.
Ashley, on our return 2 days later, was just as helpful, was able to quickly answer some queries we had and then proceeded to enable the sale quickly and easily.
Really impressed with both the store and the staff and based on my experience, would recommend visiting if you are in need of a new bed or mattress. If the delivery side is as efficient and effective as the store, it should ba a completely smooth process from start to finish.
2025年5月5日
自発的なレビュー
Bensons For Beds - Aylesbury からの回答
Thank you for the positive review! We're so glad we could provide you with a great shopping experience, from our well-maintained showroom to our knowledgeable and helpful staff. We appreciate your recommendation. Sleep well,
Team Bensons💜
excellent service
excellent service , no pressure and explained everything. Thanks go to Brian in the Aylesbury Store
2025年3月5日
Bensons For Beds - Aylesbury からの回答
We're happy to hear that you had such a positive experience in our Aylesbury store. It's great to know that you received excellent service and clear explanations. Thank you for your feedback, Megan at Customer Care
Ashley was superb
Ashley was superb, remembered us from the previous day and very helpful.
2025年3月2日
自発的なレビュー
Bensons For Beds - Aylesbury からの回答
We're glad you enjoyed your experience and that our team member was so helpful and remembered you. Thank you for your positive feedback, Megan at Customer Care
Bryan was really helpful
Bryan was really helpful, but not pushy
He gave us really good advice and is excellent at his job.
2025年2月26日
Bensons For Beds - Aylesbury からの回答
We're happy to hear that you found our advice helpful and appreciated the service you received. We appreciate you taking the time to share your positive experience, Megan at Customer Care
Great service
Ashley at the Aylesbury branch was really helpful as there are so many options. He had so much knowledge about bed frames and mattress and was able to do a very ghostly deal for us.
2025年2月23日
Bensons For Beds - Aylesbury からの回答
We're happy to hear that you found our Aylesbury branch helpful! It's great to know that our team member's knowledge and assistance resulted in a positive experience for you. Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Aylesbury からの回答
We appreciate you sharing your positive experience with us, and we are so glad to hear that you found our team member helpful and patient. Thank you, Megan at Customer Care
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