Bensons For Beds - Aylesbury レビュー 

237
•
TrustScore 5段階評価の5

4.8

Unit 5 Vale Retail Park, HP20 1DH Aylesbury, Buckinghamshire, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The service from the staff was incredible. Bryan helped find a suitable mattress that would fit my budget and liking, and even arranged my mattress to be held in storage until I wanted to pick it up.... もっと見る

5つ星のうち5の評価

What an exceptional service from Benson For Beds. We could not fault them. They were absolutely excellent from the point of sale to the final delivery. Luke, the Sales Manager in Aylesbury was so kind... もっと見る

企業が回答しました

5つ星のうち4の評価

We bought a new king size mattress. The price was little higher and there wasn’t much discount available for us in my view, considering that we paid for delivery and again for removing the old mattres... もっと見る

5つ星のうち4の評価

Both Ashley, instore, and the delivery guys were very helpful but only the mattress could be delivered due to the base arriving broken into the distribution centre. Customer service did all they co... もっと見る


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Aylesbury について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 5 Vale Retail Park, HP20 1DH, Aylesbury, Buckinghamshire, 英国

  • 1296336103

4.8

優良

TrustScore 5段階評価の5

237件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(237)

過去12か月のレビュー数: 26,554件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Luke was excellent

Luke was excellent.
Friendly, very knowledgeable, offered me different options and really paid attention to my requirements and budget.

2025年6月5日
自発的なレビュー
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that you had such a positive experience! It's great to know that our team member met your needs so effectively. Thank you for your feedback, Megan at Customer Care

5つ星のうち5の評価

Great experience at the Aylesbury branch

Great experience. Friendly and helpful customer service! Very excited to be receiving our new bed very soon!

2025年6月6日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that you found our team helpful and friendly! We appreciate your positive feedback and are excited for you to receive your new bed soon.
Take care, Megan at Customer Care

5つ星のうち5の評価

Went to Bensons for beds in Aylesbury…

Went to Bensons for beds in Aylesbury with my elderly mother as she needed a new bed.
We were served by Luke who was great, he took time to understand what she was after and gave us plenty of time to consider a purchase. He gave us a great deal as well. We left very happy with the whole experience and Mum is looking forward to delivery of her new bed.

2025年5月29日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're so pleased to hear about your positive experience at our Aylesbury store! It's great that our team member took the time to understand your mother's needs and provide a great deal. We appreciate your feedback and hope your mum enjoys her new bed. Take care, Megan at Customer Care

5つ星のうち4の評価

Great price speedy delivery

The quality was alright, they done a speedy delivery. Happy with overall

2024年11月14日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We appreciate your feedback and are happy you're satisfied with the speedy delivery and overall experience. We value your comments on the quality.
Take care,
Megan at Customer Care

5つ星のうち5の評価

We needed a new mattress

We needed a new mattress. Ashley at the Aylesbury showroom was very helpful indeed in helping us choose the right firmness and comfort.

2025年5月29日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that our showroom associate was very helpful in assisting you with your mattress selection. We appreciate you taking the time to share your positive experience. Thank you, Megan at Customer care

5つ星のうち4の評価

Ashley was very helpful wing us the…

Ashley was very helpful showing us the difference on the beds, why did we choose Benson because we have had good customer service with the previous bed.

2025年5月7日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

Thank you for taking the time to leave us a review! We're thrilled to hear that Ashley was able to assist you in finding the perfect bed. We're proud to provide top-notch customer service and we're glad that you've experienced that with your previous bed. We appreciate your loyalty and hope you enjoy your new bed. Sleep well, 
Team Bensons💜

5つ星のうち5の評価

Good choice adn great customer service

Was recommended to visit by my parents, who had a positive experience in Welling Garden City. The showroom was well maintained, well laid out and the staff allowed us to look around before approaching, letting us know they could help if we needed it and then going back to other tasks so they were not hovering around as we continued to test the beds and mattresses.
When we had questions Bryan was extremely helpful and informative, providing additional information quickly from either own knowledge or looking up from records as required and providing a quote we could take away to consider, with all the details we needed included and the discounts clearly shown.
Ashley, on our return 2 days later, was just as helpful, was able to quickly answer some queries we had and then proceeded to enable the sale quickly and easily.

Really impressed with both the store and the staff and based on my experience, would recommend visiting if you are in need of a new bed or mattress. If the delivery side is as efficient and effective as the store, it should ba a completely smooth process from start to finish.

2025年5月5日
自発的なレビュー
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

Thank you for the positive review! We're so glad we could provide you with a great shopping experience, from our well-maintained showroom to our knowledgeable and helpful staff. We appreciate your recommendation. Sleep well, 
Team Bensons💜

5つ星のうち5の評価

excellent service

excellent service , no pressure and explained everything. Thanks go to Brian in the Aylesbury Store

2025年3月5日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that you had such a positive experience in our Aylesbury store. It's great to know that you received excellent service and clear explanations. Thank you for your feedback, Megan at Customer Care

5つ星のうち5の評価

Ashley was superb

Ashley was superb, remembered us from the previous day and very helpful.

2025年3月2日
自発的なレビュー
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're glad you enjoyed your experience and that our team member was so helpful and remembered you. Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

Bryan was really helpful

Bryan was really helpful, but not pushy
He gave us really good advice and is excellent at his job.

2025年2月26日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that you found our advice helpful and appreciated the service you received. We appreciate you taking the time to share your positive experience, Megan at Customer Care

5つ星のうち5の評価

Great service

Ashley at the Aylesbury branch was really helpful as there are so many options. He had so much knowledge about bed frames and mattress and was able to do a very ghostly deal for us.

2025年2月23日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that you found our Aylesbury branch helpful! It's great to know that our team member's knowledge and assistance resulted in a positive experience for you. Thank you for your feedback, Megan at Customer Care

5つ星のうち4の評価

ashley was very helful and patient

ashley was very helful and patient

2025年2月19日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We appreciate you sharing your positive experience with us, and we are so glad to hear that you found our team member helpful and patient. Thank you, Megan at Customer Care

5つ星のうち5の評価

Helpful and friendly staff

Helpful and friendly staff

2025年2月19日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We appreciate you pointing out our helpful and friendly staff! We are so glad you had a positive experience with our team. Take care, Megan at Customer Care

5つ星のうち5の評価

Nice experience

Called in twice and spoke with two different salesmen.
Both were equally knowledgeable and helpful without making us feel under pressure to place an order.

2025年2月10日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that our team members were helpful and knowledgeable during your calls. We appreciate you taking the time to share your feedback, Megan at Customer Care

5つ星のうち5の評価

I first contacted the Aylesbury store…

I first contacted the Aylesbury store and spoke to Luke and then purchased the Hip Hop bed that we had talked about.
Luke was very friendly and understood my requirements.

2025年1月28日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that you had a positive experience at our Aylesbury store. It's great to know that our team member was helpful and met your needs. Thank you for your feedback, Megan at Customer Care

5つ星のうち5の評価

Excellent customer service from Faz

Excellent customer service from Faz. We did not feel pressured to purchase a bed. She gave us all the help and information we needed and then let us make our own decision on what we wanted to do without any pressure

2025年1月6日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that you received excellent customer service. It's great to know that you felt supported and informed without any pressure. Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

Very helpful not pushy.

Very helpful not pushy.

2025年1月7日
Bensons For Beds - Aylesbury ロゴ

Bensons For Beds - Aylesbury からの回答

We're happy to hear that our team was helpful and not pushy. Thank you for your positive feedback; we appreciate it greatly. Take care, Megan at Customer Care

5つ星のうち5の評価

Excellent Service

In October I bought a bed and mattress from Bensons in Aylesbury. The salesperson Bryan was extremely helpful. He listened to me and quickly offered me great options for what I required. He explained the process and booked a delivery that worked around the new carpet being fitted. The bed and mattress are excellent and great value for money. I am already sleeping better. The delivery was excellent too and expertly handled. |The communication throughout was excellent.

2024年10月19日
自発的なレビュー

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