Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Visited the Bishopbriggs store to look for a new mattress for my son. We were welcomed on arrival and the staff were respectful. Gillian who has a wide knowledge base, listened to our needs and show... もっと見る
企業が回答しました
Very helpful. First time buying a bed so was unsure what we were looking for. Stewart went out of his way to help us and made the whole process feel easy and not once did we feel pressured or rushed i... もっと見る
企業が回答しました
The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... もっと見る
企業が回答しました
Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... もっと見る
企業が回答しました
当該企業による記述
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This was an excellent buying experience considering we only went in to look at what I had seen online.
We were welcomed to the store within a minute or so by Barbara. I explained we already had a sealy posturepedic mattress which we had purchased from bensons many years ago - 12 to be exact - and wanted something similar .
She helped us choose the most suitable firmness for us and showed us 3 different mattresses, including the sealy. She knew when to step away to give us time on our own to decide what we felt was best for us.
She was very thorough and explained every fully.
Excellent customer service.

Bensons For Beds - Bishopbriggs からの回答
Staff very helpful . Marion was very informative and offered good advice . Bought hip hop bed very comfortable and well made product . Excellent value for money . We have purchased a few of these beds over the years.

Bensons For Beds - Bishopbriggs からの回答
Stewart and Gillian were a great help when choosing our new mattress. We did the sleep assessment first which was interesting and they were very patient while we tried out and spent time on a range of mattresses to make sure we chose the right style and size for us, they were understanding, friendly and professional throughout.
Stewart then managed to put together a good offer for us and we purchased our mattress in store. We were offered a very quick delivery date and have been kept up to date by emails since ordering, they also offer a blue light discount in store and online which is great! Stewart also walked us through some great bed options which was helpful.
The store was clean, well presented and organized too.
Thanks again!

Bensons For Beds - Bishopbriggs からの回答
Fantastic Customer service as always. Never been disappointed with their products. Due to this, I’m a returning customer. Highly recommend.

Bensons For Beds - Bishopbriggs からの回答
Great service from both shop staff and delivery team

Bensons For Beds - Bishopbriggs からの回答
Stewart spent a lot of time guiding me to what mattresses were suitable to my needs.
Didn't feel I was pushed into buying an expensive mattress but got the right one which was very comfortable.
Look forward to having a good night's sleep at last.

Bensons For Beds - Bishopbriggs からの回答
We ordered a mattress and bed frame from the store. We queried the price at the time as it was about £300 less than we were expecting. We were advised that the store assistant had found a better deal . I checked when I got home and a thinner mattress had been ordered. This was corrected the same day. I also checked the name of the bedframe matched. What I discovered a week later was that there were 2 bed frames with the same name. And the wrong one had been ordered!! To be fair this was also sorted in store within 48 hours later. Given the issues we had we phoned to check that we had the dismantle service for our existing bed which they confirmed we had. However on the day of delivery the men delivering weren’t too happy with my husband as they said we didnt have that service. My husband told them to call the store and left them to get on with it. This too was sorted but 3 errors on 1 order was a bit stressful

Bensons For Beds - Bishopbriggs からの回答
Superb service from order to deliery. Lovely friendly knowledgable staff and wonderful delivery men. Love ye all xx.

Bensons For Beds - Bishopbriggs からの回答
The process from being advised by Gillian in the showroom to signing the finance was very smooth. Communications were very clear. I am confident that the delivery and assembly will also be on schedule.

Bensons For Beds - Bishopbriggs からの回答
Staff member was so helpful & made the whole experience of buying a bed enjoyable

Bensons For Beds - Bishopbriggs からの回答
From start to finish everything was perfect.
I purchased my bed in the Bishopbriggs store, I would like to Thank Barbra who went beyond to help me.
The delivery was on time and the guys were very helpful and mannerly.
I have used Benson for beds before and I would not go anywhere else.

Bensons For Beds - Bishopbriggs からの回答
Delivery arrived on time. Men put the bed together quickly, showed me how it worked and left room tidy.

Bensons For Beds - Bishopbriggs からの回答
We bought two single beds and mattresses, the prices were good.It was good that we bought the beds and Bensons said they could store them for as long as we needed which was helpful and gave us a chance to clear the room. When we agreed the delivery it came on time and the delivery men were friendly and helpful.

Bensons For Beds - Bishopbriggs からの回答

Bensons For Beds - Bishopbriggs からの回答
Gillian was very helpful and guided us to the type of mattress we wanted.

Bensons For Beds - Bishopbriggs からの回答

Bensons For Beds - Bishopbriggs からの回答

Bensons For Beds - Bishopbriggs からの回答
Bed Reveiw
Deborah in the Bishopbriggs store, was really helpful and went over and above to help find our right bed.

Bensons For Beds - Bishopbriggs からの回答
Very easy process. Good information by Arthur at the showroom, ordering and payment was done and delivery happened exactly as promised. Communication was good throughout. It was refreshing that a company does what it says it will do with very little fuss.

Bensons For Beds - Bishopbriggs からの回答
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