Our initial experience was superb. The help we received in choosing the right mattress was excellent. There was no hard sell which we appreciated. We were left to our own devices in choosing the ri... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... もっと見る
企業が回答しました
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... もっと見る
企業が回答しました
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Blackpool について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, 英国
- 1253403456
4.9
優良
596件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were informative and patient.
2026年9月3日
Bensons For Beds - Blackpool からの回答
Thank you for your kind words! We're thrilled to hear that our staff made a positive impression with their informative and patient service. We strive to provide the best experience for our customers, and your feedback motivates us to keep up the great work!
Pleasant experience choosing a bed at Bendons.
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us
Used a bed machine to decide what firmness we would require for the matters.
Showed us round the showroom and let us tried out several beds. Left us to look round on our own which was good no pressure on us to make a decision, just helpful information and suggestions relating to the beds. He also recommended the care package which we agreed to have. Advised if we have any queriesjust to give him a call.
Showroom display good allow plenty of time to look at the showroom ma
2026年8月30日
Bensons For Beds - Blackpool からの回答
Thank you for your wonderful review! We're thrilled to hear that Kevin provided you with such a positive experience. Our goal is to make your bed shopping enjoyable and pressure-free. If you have any questions about your new mattress or care package, don't hesitate to reach out. We appreciate your support!
Very helpful staff!!
2026年8月23日
Bensons For Beds - Blackpool からの回答
Thank you for your feedback! 😊 We're thrilled to hear our staff were so helpful. Sometimes a little expert advice goes a long way when choosing the perfect bed! 🛏️✨
Thanks for choosing Bensons, and we hope you're enjoying your purchase,
Megan | Customer Care Specialist🛏️
Excellent Service
In store staff were very friendly and helpful - nothing was too much trouble for them to help us make the right decision. Delivery team were also very friendly - mattress was large and difficult to get upstairs but they persevered and were very careful. Job well done
2026年8月21日
Bensons For Beds - Blackpool からの回答
We're so pleased to hear that our in-store staff were friendly and helpful, making your decision-making process easy. It's wonderful that our delivery team persevered with your large mattress and handled it with such care.
Team Bensons
Bensons For Beds - Blackpool からの回答
We are so pleased you had a positive experience with us. We appreciate your kind words and are glad we could be helpful.
Team Bensons
I would definitely recommend them to…
I would definitely recommend them to anyone who needs new bed frame,mattress
2026年8月21日
Bensons For Beds - Blackpool からの回答
Thank you for your wonderful recommendation! We're so pleased to hear that you would recommend us to anyone looking for a new bed frame and mattress. We truly appreciate your kind words.
Team Bensons
Bensons For Beds - Blackpool からの回答
We're so pleased to hear you received excellent service, especially from our furniture fitters. Thank you for sharing your positive experience with us!
Team Bensons
The professional but friendly service…
The professional but friendly service and experience assured us that this was the right place to buy our bed.
2026年8月11日
Bensons For Beds - Blackpool からの回答
Hi Sue,
Thank you for your feedback! 😊 We're delighted to hear that the professional yet friendly service you received gave you confidence that Bensons was the right place to buy your bed. Providing expert advice in a welcoming, no-pressure environment is exactly what we strive for.
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Good shopping experience
Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
2026年8月4日
Bensons For Beds - Blackpool からの回答
We're so pleased to hear that your experience, from deciding on your mattress in our Blackpool shop to the final delivery, was great! It's wonderful that you're finding your new mattress amazing and very good to sleep on.
Team Bensons
The staff were knowledgeable but not…
The staff were knowledgeable but not intrusive Th quality of the bed we purchased was excellent
2026年8月8日
Bensons For Beds - Blackpool からの回答
Thank you for your wonderful review! We're so pleased to hear that our staff were knowledgeable and that you are happy with the excellent quality of your new bed.
Team Bensons
Got what I wanted
Got what I wanted, search have a good selection and I used Bensons as I bought from you before so I know that the quality will be good.
2026年8月8日
Bensons For Beds - Blackpool からの回答
We're so pleased to hear that you found what you were looking for and that our selection was good. It's wonderful to know that you trust us for quality, having purchased from us before.
Thank you for your positive review - Lauryn at Customer Care
Bensons For Beds - Blackpool からの回答
We're so pleased to hear that you found a good selection of beds, and that our team was helpful and knowledgeable. Thank you for your positive feedback and for appreciating our prices!
Team Bensons
Blackpool store.
Another great service from Bensons For Beds this time at the Blackpool store.
Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional.
We purchased two bed bases with headboards and pillows.
Sandra was very thorough with all the necessary paperwork and ongoing advice regarding delivery.
Due to our planned holidays we have not yet received our order which is due early September.
2026年6月28日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're so pleased to hear about your excellent experience at our Blackpool store! It's wonderful that Sandra provided such friendly, knowledgeable, and professional service, assisting you with your purchase and delivery advice. We hope you enjoy your new beds and pillows after your holidays.
Team Bensons
Bensons For Beds - Blackpool からの回答
Thank you for your kind feedback! We're delighted to hear that you received excellent advice from our sales assistant. Providing knowledgeable, helpful guidance is something we pride ourselves on, and it's wonderful to know we helped you make the right choice. We appreciate your support and look forward to welcoming you again soon! 😊
Good customer service.
Good customer service.
I was shopping for a Wardrobe. I prefer to see my more expensive items, even though I check out on line first. Sales assistant directed me to the selection of Wardrobes, gave me plenty of time to look at them all and was knowledgeable on all my questions. I was very pleased with the fact that Bensons for beds offer a delivery and build service at a reasonable cost.
2026年7月22日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're so pleased to hear you received such good customer service! It's wonderful that our team member was knowledgeable and that you were happy with our delivery and build service.
Top quality goods and service
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very pleasant . When we finally found the right product for us , she arranged the finances , delivery etc very quickly and efficiently . The delivery team was spot on and we would highly recommend Bensons for bed to anyone .
2026年7月20日
Bensons For Beds - Blackpool からの回答
We're so pleased to hear about your excellent experience at our Blackpool store! It's wonderful that our team provided such helpful and pleasant assistance, and that the finances and delivery were arranged quickly and efficiently. We're delighted the delivery team was spot on.
Thank you for your review - Lauryn at Customer Care 💜
We only went in to have a look
We only went in to have a look. Although I'll be honest I've been looking for about 4 years! We were greeted by a sales advisor who later introduced himself as Kevin (Blackpool) who advised us about a bed that would 'read' us to tell us what type of mattress we needed. I told him we both have bad backs and he immediately took us to the clearance section to a bed that as well as raised the head and feet also had a built in massager! We bought 2 plus the clearance Tempura mattress and a full price Igel mattress Got a great deal & on interest free too. I was counting down to delivery like i was a child waiting for Xmas. Delivery was quick and on time. I would go back to Bensons and have already recommended them to friends and family
2026年6月28日
Bensons For Beds - Blackpool からの回答
We are absolutely thrilled to hear about your fantastic experience! It's wonderful that our team member was able to help you find the perfect bed, especially with the built-in massager, and that you received such a great deal. We're so pleased that the delivery was quick and on time, and we truly appreciate your recommendation to friends and family.
Thank you for your positive review - Lauryn at Customer Care
Bensons For Beds - Blackpool からの回答
We're so pleased to hear that you found our advice beneficial and genuinely helpful. Thank you for taking the time to share your positive feedback!
Bensons For Beds - Blackpool からの回答
We're so pleased you had such a brilliant experience and that our team member was amazing. Thank you for your high recommendation!
Showroom very good
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed.
Delivery men were rushing - one man in particular - presumably with a long delivery list to deal with. Flinging the bedroom door open so that the doorhandle made a dent in the wall not a good approach!
2026年7月4日
Bensons For Beds - Blackpool からの回答
Thank you for your feedback. We're delighted to hear that our showroom team was friendly and helpful, guiding you to find the perfect mattress. We sincerely apologise for the delivery experience; that's certainly not the standard we aim for. Your comments about the door will be shared with our delivery team for immediate review and improvement.
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。