Because simple from decison to buy matress customer service personaly in the Blackpool Shop to end delivery was great. Matress is amazing very good to sleep on it. 5 star.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Another great service from Bensons For Beds this time at the Blackpool store. Excellent service received from Sandra, she was friendly and warm in manner, knowledgeable and professional. We purch... もっと見る
企業が回答しました
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... もっと見る
企業が回答しました
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Blackpool について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, 英国
- 1253403456
4.9
優良
568件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Blackpool からの回答
We are so pleased you found our team helpful. We appreciate your feedback!
Team Bensons
Great service !
2026年6月17日
Bensons For Beds - Blackpool からの回答
Thank you for you feedback ! I'm glad we helped.
Very quick and easy choosing our new…
Very quick and easy choosing our new mattress. The team ticked all the right boxes. I’m very sorry I can’t remember her name but the Scottish lady was fantastic. Would definitely recommend 10/10
2026年6月14日
Bensons For Beds - Blackpool からの回答
We are delighted to hear you had such a positive experience choosing your new mattress. We appreciate your kind words about our team.
Team Bensons
Bensons For Beds - Blackpool からの回答
We appreciate your feedback! So glad you had an excellent experience. Thanks for choosing us!
Team Bensons
Great service from start to finish .
Great service from start to finish .
Ordering- Helpful customer advisor
Delivery- scheduled time and date
Assembly- easy to follow instructions.
Couldn’t be happier with my purchase from Bensons
2026年6月8日
Bensons For Beds - Blackpool からの回答
We're so pleased to hear you had such a positive experience with us, from ordering to delivery and assembly. We appreciate your kind words!
Team Bensons
Excellent service
Salesperson very, patient, professional and knowledgeable. Delivered on time by two people who were extremely pleasant and helpful.
2026年6月5日
Bensons For Beds - Blackpool からの回答
We're so pleased our team provided professional service and a pleasant delivery. Thank you for your kind feedback.
Team Bensons
Bensons For Beds - Blackpool からの回答
We are so pleased our team provided great service. Thank you for your kind words!
Team Bensons
Bensons For Beds - Blackpool からの回答
We're so glad our team was fantastic! Thank you for your kind words.
Team Bensons
Bensons For Beds - Blackpool からの回答
We're glad our sales assistant was helpful. Thank you!
Team Bensons
Bensons For Beds - Blackpool からの回答
We appreciate your kind words!
Team Bensons
Bensons For Beds - Blackpool からの回答
Thank you for sharing your positive experience with us.
Team Bensons
Great store
Great store. Great choice. Clean and tidy. A bed budget for everyone. Staff really helpful and friendly.
2026年5月14日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're so glad you found our store great, with a wide choice and helpful, friendly staff! Thank you for your kind words.
Team Bensons
Good service
Good service
Not great as wrong headboard was delivered and I had to wait a month for new one
The Assistant in store was fantastic however the manager of the blackpool store was miserable and very unhelpful
2026年4月11日
Bensons For Beds - Blackpool からの回答
Thank you for your honest feedback 😊 We’re really glad to hear the in‑store assistant was fantastic, though we’re sorry for the mix‑up with the headboard and the delay that followed. We also appreciate you sharing your experience about the store management—this will be passed on. Thank you for taking the time to let us know.
Constantly advising status of delivery
They were in touch at regular intervals informing of latest status. All the staff from the lady at Blackpool (Monica) and the delivery man Chris and his helpers.
The bed and mattress were delivered, fitted and old one taken away (there was a charge but it was worth it) and were in my home no longer that 25 minutes. Perfect. They left the bedroom in good clean order taking away all bits of packaging etc. Highly recommended. Quality of mattress and bed also good but only had it for 3 days but not expecting any problems.
2026年5月11日
Bensons For Beds - Blackpool からの回答
Thank you so much for the lovely feedback! 😊 It’s great to hear you felt well informed at every step and that Monica, Chris, and the delivery team made the whole process so smooth. Fast, tidy delivery and setup is always a win! Enjoy your new bed and mattress—wishing you many comfy nights ahead. 🛏️✨
Great customer service
Sandra in the store was very informative and helpful when we were choosing our new mattress and guided us through all the options. The delivery staff arrived as expected and were very professional.
2026年4月29日
Bensons For Beds - Blackpool からの回答
We're happy to hear that our team member was informative and helpful in guiding you through the mattress selection. It's also great to know that the delivery staff were professional and arrived on time.
Team Bensons
Bensons For Beds - Blackpool からの回答
Thank you! 😊 We’re so pleased Gemma’s knowledge and help made choosing your mattress easy. Wishing you many comfy nights ahead! 🛏️✨
Smooth delivery
Smooth
Good communication
When we unpack and use the mattress in a few weeks, we can comment more.
2026年4月28日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
We're happy to hear that the process was smooth and our communication was good. We appreciate your feedback and look forward to your comments after you've used the mattress.
Team Bensons
Leeds crown point plenty of parking …
NOT BLACKPOOL STORE Leeds crown point west Yorkshire plenty of parking this was on a Saturday From the moment we walked in the store the advised introduced himself as craig he was very welcoming I told him are budget he showed us 6 bed mattresses he explained the type of mattresses and said try the mattresses in private and he was back to see how we got on and explained each choice we liked and cost he was polite chatty he didnt pressure us in to extras he did say what we could have for are budget price and delivery and location of the room we would like it put in we are waiting for delivery date 2 weeks so can not comment as yet overall happy customers thank you Craig the service /advice was great staff was great a good experience thank you Craig Angela and Chris.
2026年4月25日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thank you for the great feedback! 😊 Craig and the Leeds Crown Point team will be delighted to hear this. We’re so glad you felt welcomed, well advised, and never pressured—sounds like a really positive experience. We hope delivery is just as smooth and look forward to seeing you again,
Megan | Customer Care Specialist✨
The staff are excellent
The staff are excellent, helpful, knowledgeable and patient. I have used Bensons previously and I know that they are professional all the way down the line to the delivery person.
2026年4月23日
Bensons For Beds - Blackpool からの回答
Thank you! 😊 We’re really pleased to hear you’ve had such a consistently positive experience with Bensons. Knowing our team—from in‑store staff right through to delivery—are professional, patient, and helpful every step of the way means a lot to us. Thanks for choosing us again,
Megan | Customer Care Specialist💜
Great and helpful staff
Great and helpful staff. I believe my purchase choice was the correct one due to the staffs helpful information.
2026年4月24日
自発的なレビュー
Bensons For Beds - Blackpool からの回答
Thanks so much! Great service from start to finish is exactly what we aim for 🙌
We truly appreciate your feedback.
Megan at Customer Care
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