I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... もっと見る
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Customer service beyond expectations! From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who ran... もっと見る
No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Bolton について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, 英国
- 1204385226
4.8
優良
379件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sunday 7/4/24
Sunday 7/4/24
The sales assistant was knowledgeable, easy to speak to and very pleasant and helpful.
2024年4月7日
Very experienced sales person namely…
Very experienced sales person namely Chloe and Simon who helped us choose the Mattress and ottoman bed with headboard.
2024年4月4日
We will be back soon for the simple…
We will be back soon for the simple reason good company and top team of staff
2024年3月31日
Nice staff at the bolton shop There was…
Nice staff at the bolton shop There was very helpful
2024年3月30日
Very helpful and friendly staff.
2024年3月25日
Nothimg
Good experience in the shop Simon was excellent in giving good advice about the products in store,everything went smoothly
2024年3月19日
Zam knew what I wanted
Zam knew what I wanted, showed me the 3 options.
I made my choice. Price in my budget.
Order placed. Options on delivery date.
No problem when I changed it later that day.
2024年3月13日
Superb service from Bolton store
2024年3月12日
Fantastic
Our experience with Bensons Bolton was fantastic. The customer service we recieved from Craig could not of been any better. They were patient, knowledgeable, helpful and friendly. Fantastic! Would highly recommend.
2024年3月9日
Bolton store
Visited the Bolton store. Welcoming store. Staff knowledgeable, helpful and friendly. Advice tailored to your needs. A reasonable selection of beds available to test. Overall a very good experience.
2024年3月6日
Simon couldn’t have been anymore…
Simon couldn’t have been anymore helpful in assisting us, he is a credit to himself and an asset to your business.
2024年3月5日
Brittany was so helpful and…
Brittany was so helpful and knowledgeable about Bensons products she assured me that I had purchased the right mattress for my needs, she was not pushy and answered my questions fully. Thank you Brittany for your skill and expertise you are a true ambassador for the company!!!
2024年3月1日
We weren’t sure what we really…
We weren’t sure what we really wanted.they didn’t pounce on us straight away we had a look what they had and prices. Simon came explained about certain beds we were looking at he was very helpful he made us at ease
2024年2月27日
Faulty mattress
I bought a mattress 2 years ago. After the first few months the mattress had dipped on both sides where we sleep. This is causing me server back pain. Called customer services and finally they sent a bed engineer out. The engineer said the bed needs to be dipped 5cm for it to be deemed faulty. The bed was dipped 4cm. He said becuase of that nothing can be done! I have had no contact from customer services regarding the outcome of the engineer or what they will do about this. Dont buy from this place. Take you money but can't be bothered resolving issues at a later date. Your 8/9 year mattress warranty doesn't mean a thing!
2023年4月20日
自発的なレビュー
No pressure from sales staff
No pressure from sales staff, helpful when asked questions and when we wanted to purchase the bed we had decided upon, it was straight forward.
2024年2月19日
Really helpful and friendly!
2024年2月15日
Very helpful staff gave me time to…
Very helpful staff gave me time to decide which mattress I wanted answered all my questions Very polite
2024年2月17日
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