From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she h... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tracy was very helpful and knowledgeable, helped us choose the right bed combination for our needs and budget.
Made a purchase at Bolton Gate Retail Park store recently. We were greeted by Brittany who was very polite, friendly and extremely knowledgeable. Talked us through everything in a very thorough and p... もっと見る
企業が回答しました
The bolton gate store was recommended to me by family due to the friendly and helpful ladies there. Myself and my daughter received a warm welcome and was shown around the store to look at various opt... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Bolton について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, 英国
- 1204385226
4.8
優良
386件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Extremly helpful
Extremly helpful, went the extra yard .Obviously knows the meaning of customer service
2025年3月3日
Bensons For Beds - Bolton からの回答
We appreciate your positive feedback! We're happy to hear that you found our team helpful and that they went above and beyond. Thank you for choosing us, Megan at Customer Care
Bensons For Beds - Bolton からの回答
We're glad you enjoyed your experience, and we appreciate your positive feedback. We are happy to hear that our salesperson was helpful.
Take care,
Megan at Customer Care
Best place to go for a new bed the…
Best place to go for a new bed the staff are so helpful don’t constantly hound you when looking round we had a lovely gentleman Jamie was so helpful and polite and explained all Advantages of different mattresses for my mum
Thank you Jamie
2025年1月20日
Bensons For Beds - Bolton からの回答
We appreciate your kind words! We're happy to hear that our team was helpful and provided a relaxed shopping experience. It's great to know the mattress information was useful for your mum. Thank you for your feedback, Megan at Customer Care
Helpful Staff
The staff were very helpful but not pushy & Benson's have a good range of beds, mattresses & headboards to suit all budgets
2025年1月15日
Bensons For Beds - Bolton からの回答
We're happy to hear that our staff were helpful without being pushy! We're also glad you found a good range of beds, mattresses and headboards to suit all budgets. Take care,
Megan at Customer Care
Good quality pleasant helpful staff
2025年1月15日
Bensons For Beds - Bolton からの回答
We appreciate your positive feedback! We are so glad that you found our staff pleasant and helpful and our quality good.
Take care,
Megan at Customer Care
The young lady that helped us
The young lady that helped us, offered her assistance, then left us to look round for what we wanted without being pestered, then was very helpful and knowledgeable about the product, and then helped with our purchase and delivery,
2025年1月6日
Bensons For Beds - Bolton からの回答
We appreciate your feedback and are happy to hear that you received excellent assistance without feeling pressured. We're glad our team member was helpful and knowledgeable during your visit. Thanks for your support, Megan at Customer Care
Bensons For Beds - Bolton からの回答
We appreciate your positive feedback regarding the helpful assistance you received and the excellent delivery service. Thank you for sharing, Megan at Customer Care
Brittany was really helpful
Brittany was really helpful. Showed us the functions of the bed, compared to others and allowed us to make our own decision. Very pleasant and informative.
2024年12月28日
Very helpful and friendly Team
Simon and the team were very helpful in every stage of the purchasing process. The were well informed and friendly, and went above and beyond with helping me find my perfect bed and mattress.
2024年12月26日
Staff were very friendly and helpful…
Staff were very friendly and helpful with us taking our time choosing the right mattress for our needs
Brittany was especially helpful.
2024年12月14日
Simon at Bolton Gate Retail Park
Simon was exceptionally helpful during my visit to purchase a bed and did everything possible to assist me . He is a great ambassador for the firm.
2024年12月5日
Five stars for the staff
Very pleasant experience our server was Hawa she was very helpful nothing was too much trouble for her
2024年12月2日
Great staff
Great staff, empathetic, friendly, professional, knowledgeable and extremely patient.
2024年12月5日
Very bad customer service I’m not…
Very bad customer service I’m not recommending to any body all is big layers
2024年12月5日
Bensons For Beds - Bolton からの回答
Thank you for sharing your feedback. We’re sorry to hear about your experience and the impression it left. Your comments have been passed to the relevant team, and we’ve taken steps to improve our customer service standards.
Thank you,
Megan at Customer Care
First class service
There was no pressure to buy, but both assistants we dealt with were well informed and answered all my questions succinctly. Courteous and pleasant attitude on both Tuesday & Wednesday. Well done
2024年11月27日
Simon in the store was really helpful…
Simon in the store was really helpful and the delivery men were quick and efficient
2024年11月20日
Excellent staff mo help us alot he is a…
Excellent staff mo help us alot he is a credit to Benson's beds
Mo bent back wards
2024年11月1日
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