Upon entering the shop, testing the beds for comfort and the mattresses for firmness, the whole experience was very good. The staff were very friendly and offered expert advice without being pushy!... もっと見る
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Highly recommend – Jon was incredibly helpful and knowledgeable We recently purchased a new bed and had a brilliant experience from start to finish. We were looked after by Jon, who was fantastic. Hi... もっと見る
企業が回答しました
Great experience in the Pool (Camborne) branch. Knowledgeable and friendly staff who made the purchase run smoothly. The delivery then happened on the day I was originally told it would be, and the de... もっと見る
企業が回答しました
Jon, the sales person was brilliant and made the whole experience painless. Very knowledgeable and didn't go for the hard sell. Bed chosen and delivery service booked all without a fuss. Really happy... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Camborne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, 英国
- 1209711392
4.8
優良
216件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very professional and organised lady…
Very professional and organised lady who dealt with sale
2025年8月21日
Bensons For Beds - Camborne からの回答
We are happy to hear that you had a positive experience with the sale. Thank you for your kind words and for sharing your feedback with us. Take care, Megan at Customer Care
Great Customer Service
The lady who served us was knowledgeable about the products, helpful, emphatic, and friendly, enabling us to choose the right matress for our needs. We couldn't ask for more, thank you.
2025年8月19日
自発的なレビュー
Bensons For Beds - Camborne からの回答
We're happy to hear that our team member's expertise, support, and kindness helped you choose the perfect mattress! We appreciate your feedback and are grateful for the opportunity to assist you. Take care, Megan at Customer Care
Fantastic selection
Fantastic selection, warm, freindly and welcoming.
John was extremely helpfull and insightfull and steered us to what we reckon was our perfect matress.
2025年8月6日
Bensons For Beds - Camborne からの回答
Thank you for your kind words! We're thrilled to hear you had a fantastic experience at our store. It was a pleasure helping you find the perfect mattress and we look forward to seeing you again soon, Megan at Customer Care
Great help in store knowledgeable staff…
Great help in store knowledgeable staff happy to accept up selling as great service.
2025年7月28日
Bensons For Beds - Camborne からの回答
Thank you so much for your kind words! We take pride in our knowledgeable staff and their ability to provide excellent service. We appreciate your support and look forward to helping you with even more in the future, Megan at Customer Care
Great customer service - Camborne
Great customer service. Answered all our questions which lead to our purchase.
2025年7月25日
Bensons For Beds - Camborne からの回答
Thank you for your review! We're thrilled to hear that our customer service was helpful in your decision to make a purchase. We always strive to provide the best experience for our customers. We appreciate your business, Megan at Customer Care
ooking around showroom was…
When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed she adjusted to our comfort. Rukhsar was very friendly and confident in her selling approach she is a credit to herself and the Company. Thankyou Mr n Mrs Mcnally
2025年7月22日
Bensons For Beds - Camborne からの回答
We're so glad to hear that Rukhsar provided such exceptional service during your visit to our showroom. We strive to have knowledgeable and friendly staff to assist our customers in finding the perfect mattress. Thank you for choosing us and we hope to see you again soon, Megan at Customer Care
Bensons For Beds - Camborne からの回答
Thank you for sharing your positive experience with us! We take pride in providing a comfortable and pressure-free shopping experience. We're glad our knowledgeable staff helped you choose the perfect mattress. Sweet dreams, Megan at Customer Care
Bensons For Beds - Camborne からの回答
Thank you for your kind words! We are thrilled to hear that you had a great experience with our service from start to finish. We appreciate your support and hope to continue exceeding your expectations in the future. Thank you for choosing us! Megan at Customer Care 😊
Julian was polite and very helpful.
Julian was polite and very helpful.
He was very knowledgeable
2025年6月26日
Bensons For Beds - Camborne からの回答
We're happy to hear that you found our team member polite, helpful, and knowledgeable. Thank you for your positive feedback! Take care, Megan at Customer Care
Ss soon as we walked in the show room…
Ss soon as we walked in the show room we were made to feel welcome and Julian was so patient with my husband who has Parkinsons and it was him we were buing the bed for, we left feeling happy with the perchase and the service and patience we recieved xx
2025年6月22日
Bensons For Beds - Camborne からの回答
We appreciate your kind words! We're so glad you felt welcome and that our team member was patient and helpful. We aim to provide excellent service for everyone, and we're happy you left satisfied with your purchase. Take care Wendy, Megan at Customer Care
Friendly staff good range of products
They had what I wanted. Friendly and informative staff.
2025年6月6日
自発的なレビュー
Bensons For Beds - Camborne からの回答
We appreciate you taking the time to share your experience! We are happy our staff was friendly and informative and had what you wanted.
Take care, Megan at Customer Care
Bensons For Beds - Camborne からの回答
Thank you so much for your kind words! We take great pride in providing exceptional customer service and it means the world to us that you had a positive experience. We can't wait to see you again.
Sleep well,
Team Bensons💜
Great Customer Service
Went in on 26th April and was approached by a lovely lady and gentleman who were very welcoming, very helpful with working around our budget and trying to help. On the day I didn’t purchase anything as I wanted to go and make sure I’d got a good deal and was the right mattress for me.
I later returned on the 28th April to purchase the mattress that I was shown and had a good chat with the two members of staff in the Camborne store, both very welcoming again and very good customer service. They sold the mattress to me, not because of the product but because of the people and the service they provided. Thankyou.
2025年4月26日
自発的なレビュー
Bensons For Beds - Camborne からの回答
Thank you for your wonderful review! We are so glad to hear that our team at the Camborne store provided excellent customer service and helped you find the perfect mattress. Thank you for choosing us for your mattress needs. We truly appreciate your business.
Sleep well, Team Bensons💜
Sales lady was very helpful
2025年4月28日
Bensons For Beds - Camborne からの回答
Hi Mr Jiang, we are so pleased you are happy with the service you have received.
We look forward to helping again in the future. Take care, Team Bensons
Saleswoman was very nice and knew her…
Saleswoman was very nice and knew her products. Lots of choice in store
2025年4月22日
Bensons For Beds - Camborne からの回答
Thank you for your kind words! We pride ourselves on our knowledgeable and friendly staff. It's always our goal to provide our customers with a wide selection of products to choose from. Come back and see us again soon!
Sleep well, Team Bensons💜
Camborne Store
We visited the Camborne store and received excellent customer service by Ali. The bed we were interested in was was fully explained to us enabling us to make sure we were making the right decision.
2025年4月18日
自発的なレビュー
Bensons For Beds - Camborne からの回答
Thank you for your kind words! We are so happy that Ali provided you with excellent customer service and helped you make the right decision on your bed. We strive to ensure that every customer has a positive experience at our Camborne store. See you again soon!
Sleep well, Team Bensons💜
Jon was great
Jon made the whole process easy going and had a great attitude and enthusiastic energy. A quick, simple and painless experience and he was a credit to your store.
2025年3月20日
Bensons For Beds - Camborne からの回答
We appreciate you sharing your feedback! We're happy to hear that the process was quick and simple. It's great to know that you enjoyed your experience in our store. Take care, Megan at Customer Care
Great service
Kept informed of delivery time from order to delivery. Experienced work men. Bed constructed and old one removed.
2025年3月7日
Bensons For Beds - Camborne からの回答
We're happy to hear that you were informed about the delivery time and that the work was completed by experienced people. Thank you for your positive feedback, Megan at Customer Care
Purchase new bed
Sales person was very helpful and explained everything in great detail. No pushy sales talk
Cambridge store. Would recommend.
2025年3月7日
Bensons For Beds - Camborne からの回答
We're happy to hear that our salesperson in Cambridge was so helpful and thorough, without being pushy. We appreciate your recommendation and your feedback. Take care, Megan at Customer Care
I have bought an extra firm mattress…
I have bought an extra firm mattress which is necessary for me due to my disability, I hate it. It got sounds of wires like very old fashion mattress in my grandma’s room.
It was the waste of money and I am so disappointed of spending that much money on mattress like this.
2025年2月16日
自発的なレビュー
Bensons For Beds - Camborne からの回答
We're very sorry you're not satisfied with the mattress and that it doesn't meet your needs. We appreciate your feedback and we'll look into the issues you raised, Megan at Customer Care
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