Upon entering the shop, testing the beds for comfort and the mattresses for firmness, the whole experience was very good. The staff were very friendly and offered expert advice without being pushy!... もっと見る
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Highly recommend – Jon was incredibly helpful and knowledgeable We recently purchased a new bed and had a brilliant experience from start to finish. We were looked after by Jon, who was fantastic. Hi... もっと見る
企業が回答しました
Great experience in the Pool (Camborne) branch. Knowledgeable and friendly staff who made the purchase run smoothly. The delivery then happened on the day I was originally told it would be, and the de... もっと見る
企業が回答しました
Jon, the sales person was brilliant and made the whole experience painless. Very knowledgeable and didn't go for the hard sell. Bed chosen and delivery service booked all without a fuss. Really happy... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Camborne について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, 英国
- 1209711392
4.8
優良
216件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Camborne からの回答
Thank you so much for your kind words! We're thrilled to hear you found our service friendly and efficient—it’s exactly what we aim for every day. 💜 Thank you for your positive review – Lauryn at Customer Care.
Great sales experience and delivery.
Great sales experience. Good value. Great quality. Delivery was exactly as detailed. Great communication with delivery drivers. Put bed together in excellent manner.
2025年11月11日
Bensons For Beds - Camborne からの回答
We're happy to hear that you had a great sales experience and found good value in our quality. We're also glad the delivery and setup met your expectations. Thanks for your feedback,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
Thank you for your feedback. We’re thrilled to hear that your experience from sale to delivery was excellent.💜 Thank you for your positive review David – Lauryn at Customer Care.
Bensons For Beds - Camborne からの回答
Thank you for your feedback Amy! We’re delighted to hear you received great, prompt service. Providing quick and efficient support is always our goal, and we look forward to helping you again!
Megan at Customer Care!
Jon was very helpful without being…
Jon was very helpful without being overly so. There wasnt any problem with me trying different beds and mattresses and my friend also said he was great. Even though i changed my mind sometimes he let me have extra time and also made suggestions that were invaluable. It was overall a really good experience and i will recommend friends and family to visit Bensons.
2025年10月30日
自発的なレビュー
Bensons For Beds - Camborne からの回答
Thank you for sharing your experience Melanie. We’re delighted to hear that Jon provided helpful support without pressure and allowed you the time you needed to make the right choice. It’s great to know his suggestions were valuable and that you felt comfortable throughout the process. Your recommendation means a lot to us!
Thank you for your positive review – Lauryn at Customer Care 💜
Did not construct the bed .Just left…
Did not construct the bed .Just left us to unpack and construct it .As we are aged 91 an 88 we could not manage this .Fortunately a friend helped .But we are left with masses of plastic wrapping which has to be disposed of .On contacting their shop we were told we should have choen to pay for them to put the bed together .We were definitely not given this option or we would certainly have done so .
2025年11月5日
自発的なレビュー
Bensons For Beds - Camborne からの回答
Thank you for your feedback regarding the delivery and assembly service. We’re sorry the assembly option wasn’t provided and that this was missed. We’ve reviewed how this service is communicated to prevent similar issues in the future.
We hope you’re enjoying your new bed!
Kind regards,
Lauryn
Customer Care
Bensons For Beds - Camborne からの回答
We’re so pleased to hear you experienced great service and found our team friendly and helpful – that’s exactly what we strive for!
Thank you for your positive review Joanne💜
Lauryn at Customer Care
Effortless purchase
Salesman John at the Camborne store was very helpful and friendly, painless purchase
2025年10月28日
Bensons For Beds - Camborne からの回答
We're happy to hear that your purchase experience was painless and that our team member was helpful and friendly! Thank you for your positive feedback,
Megan at Customer Care
Bed purchase
We were treated with a friendly and helpful manner. The sales person gave an extensive range of beds highlighting various types, costs and potential savings.
2025年10月26日
Bensons For Beds - Camborne からの回答
We're happy to hear that you were treated in a friendly and helpful manner. We appreciate that the salesperson highlighted various options, costs, and potential savings for you.
Hope to see you again in the future,
Megan at Customer Care
Lovely members of staff
Lovely members of staff! The man that served us called Jon was great, answered any questions we had and was detail in letting us know everything. Very friendly and made it a very laid back and comfortable experience.
2025年10月21日
Bensons For Beds - Camborne からの回答
We appreciate you sharing your positive experience! We're happy to hear that our staff was helpful and thorough in answering your questions, making your visit comfortable.
If you enjoyed your experience, please spread the word!
Take care,
Megan at Customer Care
Friendly knowledgeable people
2025年10月15日
Bensons For Beds - Camborne からの回答
We are so happy to hear that you found our service efficient and friendly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Great service and great advice
Great service and great advice given on choosing the right mattress.
2025年10月8日
Bensons For Beds - Camborne からの回答
Thanks for your review! Helping you find the perfect mattress is what we love—glad the advice hit the mark! 🛏️Megan at Customer Care😊✨
Bensons For Beds - Camborne からの回答
We're happy to hear you find our mattress top quality and that our service and delivery met your expectations. Thank you for your positive feedback, Megan at Customer Care
From purchasing to delivery
From purchasing to delivery, staff were very helpful, good customer service from Ali in the showroom, to Rob and Graham delivery lads 😊
2025年10月9日
Bensons For Beds - Camborne からの回答
We appreciate you sharing your positive experience, from purchase to delivery! We're so glad to hear that our staff provided helpful customer service.
Take care,
Megan at Customer Care
Excellent customer care
John was excellent at helping us to choose our mattress. Extremely good customer care. Many thanks
2025年10月5日
自発的なレビュー
Bensons For Beds - Camborne からの回答
Thank you for your lovely feedback! We’re so pleased to hear that John provided excellent support and customer care while helping you choose your mattress.
Many thanks again, and we hope you enjoy your new purchase!
Best regards,
Megan at Customer Care
Great sales team.
We had two visits to store in Camborne and both times we were helped by Jon and he made the shopping experience a delight. He was very welcoming and friendly. He had good knowledge of all the products and helpful advice to suit our needs. We didn’t feel harassed or pressured as you often can whilst shopping, so we were able to make our decision in a relaxed way.
2025年9月30日
自発的なレビュー
Bensons For Beds - Camborne からの回答
Thank you for sharing your experience! We're delighted Jon made your visits to Camborne enjoyable with his friendly, knowledgeable, and pressure-free service.
Take care,
Megan at Customer Care
Bensons For Beds - Camborne からの回答
Thank you for your kind words! We pride ourselves on providing exceptional customer service, and I'm glad Ali was able to assist you. We appreciate your support and look forward to serving you again in the future.
Friendly helpful guidance
2025年9月1日
Bensons For Beds - Camborne からの回答
Wow! 🤩 Thank you so much for your incredibly kind words and for awarding us a five-star rating Mr Edom! We’re thrilled to hear about your fantastic experience with us.
Take care,
Megan at Customer Care
Ali and Jon Camborne
Ordered a bed today at the Camborne store, Jon and Ali were excellent they certainly knew their stuff very knowledgeable nothing was too much trouble. Would definitely recommend them.
2025年8月26日
自発的なレビュー
Bensons For Beds - Camborne からの回答
We appreciate you taking the time to share your experience at the Camborne store. It's great to hear that our team's knowledge and assistance were helpful. We are thankful for your recommendation, Megan at Customer Care
Excellent product information
Excellent product information, patience and understanding our needs. No pressure. Good quality. Great hospitality.
2025年8月20日
Bensons For Beds - Camborne からの回答
We appreciate you sharing your positive experience! We're happy to hear that our product information and service met your needs and that you enjoyed the quality and hospitality. Take care, Megan at Customer Care
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