In a word, Jon. (In the pool/camborne shop) Jon made our experience great From the minute we walked in we were welcomed and felt at ease. Jon had great knowledge of all the different types of matt... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
In a word, Jon. (In the pool/camborne shop) Jon made our experience great From the minute we walked in we were welcomed and felt at ease. Jon had great knowledge of all the different types of matt... もっと見る
企業が回答しました
On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught h... もっと見る
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When looking around Bradford Forster Square showroom we were greeted by a very polite young lady called Rukhsar. She explained everything on finding a Mattress to suit our needs.On trying the test bed... もっと見る
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The knowledge Julian showed in helping us choose the right bed. He took time to work out the combination so we could get it delivered early to allow our daughter to stay at our house to recover from m... もっと見る
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当該企業による記述
Unit 4 Camborne Retail Park, Trevenson Road, TR15 3PS, Redruth, Cornwall, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were brilliant. Very polite acknowledgeable off the products
They understood our requirements

Bensons For Beds - Camborne からの回答
Communication from start to human finish absolutely perfect and friendly

Bensons For Beds - Camborne からの回答
In a word, Jon. (In the pool/camborne shop)
Jon made our experience great
From the minute we walked in we were welcomed and felt at ease.
Jon had great knowledge of all the different types of mattress' and within minutes had narrowed down what we were looking for.
Were a week into our new mattress and thank you Jon!!! I have never slept better.

Bensons For Beds - Camborne からの回答
Great serviice from order to delivery .Very pleasant staff and deliverybpeople

Bensons For Beds - Camborne からの回答
From sales team to excellent delivery team and perfect product would definitely recommend bensons.

Bensons For Beds - Camborne からの回答
Good advice from the saleslady. Good comms regarding delivery, and the delivery guys Paul & Ryan removed the old mattress.

Bensons For Beds - Camborne からの回答
Delivered on time, great service to measure what bed type you needed, all round great experience.

Bensons For Beds - Camborne からの回答
Your delivery drivers Glen & Paul were very friendly and helpful & the curtesy calls were helpful as well!

Bensons For Beds - Camborne からの回答
Bensons for beds are a great company to deal with. The delivery service was top notch. Well informed throughout the process

Bensons For Beds - Camborne からの回答
I knew I needed a new mattress, so I was looking online, and then I decided to go to the store, this was the right decision, at the store I met Jon, who was absolutely fantastic, he knows what he's talking about, explained the options I had and showed me around varying mattresses, there was no sales pressure at all, and he answered all questions I had thoroughly, I was highly satisfied and made a purchase in the same day, thank you so much Jon for your help!

Bensons For Beds - Camborne からの回答
Very happy with my new bed
The delivery arrived promptly in the morning and they built the bed up for me and it's amazingly comfy. From the moment I set foot in the show room in Camborne I felt very taken care of.
Thank you for all your advice and help.

Bensons For Beds - Camborne からの回答
On being worried about full on in your face sales talk as we walked in the door, we were very dubious that this would be a "pushy" experience. As a salesperson loomed towards us smiling...l caught his eye and said do not barrage us with sales jargon !!!!
Jon could not have taken me more seriously !!!
What we thought would be a stressful shop, turned out to be a brilliant experience with Jon, he could not have been more helpfull....we had so much banter and laughter and positive help without being pressured....a total credit to your store Clive and Due

Bensons For Beds - Camborne からの回答
We Was sold a superking ottoman bed with built in tv and told several times the bed would be constructed upon delivery. We rechecked this and was told not to worry, We were told the installers would show us how everything works, how to raise and use the tv that was built in and we then proceeded with the sale. When the bed was delivered the delivery men knew nothing about this and told us to contact the store, we contacted the store and the gentleman who sold us the bed actually answered and admitted this was his mistake and will do what he can to rectify this issue. We were happy with this. A couple of days later the store manager called us and told us even though it was his mistake there was nothing she could do from here and to contact customer services.. We felt very let down at store level and being a store manager myself i would take full responsibility and go above and beyond to sort this issue out, she did remind us he was still in training which we understand but feel this potentially reflects his training and in this scenario i would not be allowing someone without the correct training to oversee a sale of £4449 by themselves..
We are now only days away from moving in to our dream house and at this time if the company cannot find fitters to build the bed or we cannot find someone to do this (bensons will reimburse the costs) we have the prospect of sleeping on a sofa for the foreseeable future. I hope a quick resolution can be found and hope this is not a common occurrence and would like to reiterate the gentleman who made the sale was very polite friendly and professional though out our experience and wish him all the best with his Bensons career.

Bensons For Beds - Camborne からの回答
Arrived within timeframe drivers were quick and efficient and friendly

Bensons For Beds - Camborne からの回答
The member of staff who served us, a lovely lady called Ali,was very friendly and extremely helpful which enabled us to buy the perfect mattress for our needs. Also sorted out suitable finance which was again a great help. Many thanks.

Bensons For Beds - Camborne からの回答
Salesperson was extremely knowledgeable and helpful delivery. People were brilliant. No mess asked where they can take their shoes off really good service.

Bensons For Beds - Camborne からの回答
From purchase to delivery communications were updated frequently.
Delivery men arrived when they said. They were professional, friendly and polite. They were extremely informative.

Bensons For Beds - Camborne からの回答
Having purchased a king size mattress we were kept informed of of how things were going right up to delivery
We were told of delivery times and even a ten minute alert of arrival
The delivery guy’s were an absolute delight and a credit to Bensons

Bensons For Beds - Camborne からの回答

Bensons For Beds - Camborne からの回答
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