They were extremely helpful; allowed us to see as much as we wanted and offered us a deal or two - so much so that we bought two, rather than one, beds (1 double and 1 King). I’m just hoping that the... もっと見る
所在地
所在地を変更Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... もっと見る
企業が回答しました
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... もっと見る
企業が回答しました
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Cardiff Gate について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, 英国
- 2920541950
4.8
優良
461件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The 2men who came were very polite and…
The 2men who came were very polite and helped to join the bed for us we were very happy with them
2026年9月12日
Liked the bed so much I bought two!
They were extremely helpful; allowed us to see as much as we wanted and offered us a deal or two - so much so that we bought two, rather than one, beds (1 double and 1 King).
I’m just hoping that the delivery will be as good as promised by the staff.
2026年9月8日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Happy with our bed
Happy with our bed, and very happy with Luke and Paul who delivered it and built it, they did a great job and were professional 👍
2026年2月16日
Bensons For Beds - Cardiff Gate からの回答
Thank you for your wonderful feedback! We're so pleased to hear you're happy with your new bed and that Luke and Paul provided such professional and great service during delivery and assembly. We'll be sure to pass on your kind words to them.
Team Bensons
Very helpful in store
I had very useful help in store even though I went in having looked online and deciding what I wanted to buy. I was directed to the items I had seen and had a good explanation of the various mattresses.
2026年9月1日
Bensons For Beds - Cardiff Gate からの回答
Thank you for your wonderful feedback! We're delighted to hear that you received such useful help in-store, even after browsing online. We're glad our team could direct you to the items you were interested in and provide a good explanation of the various mattresses.
Team Bensons
Excellent company
Excellent company. Kept me informed and delivery went exactly as planned.
2026年8月31日
Bensons For Beds - Cardiff Gate からの回答
Hi Clare,
Thank you for your wonderful review! 😊 We're delighted to hear you found us excellent and that we kept you informed every step of the way. It's great to know your delivery went exactly as planned. Thank you for choosing us,
Megan | Customer Care Specialist
Satisfaction
Liz who looked after us couldn’t do enough. She was fantastic. Took us through everything and then let us deside which bed to get
2026年8月22日
Bensons For Beds - Cardiff Gate からの回答
Hello Mrs Church,
Thank you for your lovely review! 😊 We're so pleased to hear Liz took such great care of you. Her friendly, knowledgeable approach and giving you the space to make the right decision without any pressure is exactly the experience we aim to provide. We'll be sure to pass on your kind words. Enjoy your new bed, and thank you for choosing us!
Megan | Customer Care Specialist⭐
The shop was very clean & felt very…
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas there where my dad ended up purchasing two 2 seater sofas.
2026年8月19日
自発的なレビュー
Bensons For Beds - Cardiff Gate からの回答
We are so pleased to hear that you had such a relaxed and positive experience in our shop! It's wonderful that our assistant was helpful and friendly, and that you felt no pressure. We're delighted your dad found beautiful sofas he loved!
Team Bensons
Thank you Jo at Cardiff Gate
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correct mattress - best thing was she wasn’t pushy in anyway like some sales people are, just a genuine lovely person good at her job.
Jo mostly certainly got it right- we’ve noticed such a big difference with our new mattress, no more aching when getting up in the morning. We feel the full support and the comfort from it. We love it.
2026年8月12日
Bensons For Beds - Cardiff Gate からの回答
We're so pleased to hear about your exceptional experience! It's wonderful that our bed adviser provided such outstanding knowledge and made you feel confident in your choice without any pressure. We're thrilled that your new mattress has made such a big difference, providing full support and comfort, and that you love it!
Team Bensons
Very good
Very good, the assistant Liz. was very helpful and showed us the mattresses that suited us best.
2026年8月12日
Bensons For Beds - Cardiff Gate からの回答
We're so pleased to hear that our assistant was very helpful and guided you to the mattresses that best suited your needs. Thank you for your positive feedback!
Team Bensons
Helpful and flexible
Helpful and flexible. Re-arranged delivery dates and small changes to order with utmost proffessionalism.
2026年8月12日
Bensons For Beds - Cardiff Gate からの回答
We're so pleased to hear that you found our team helpful and flexible. It's wonderful that we could rearrange delivery dates and make small changes to your order with professionalism. Thank you for your kind feedback!
Team Bensons
Excellent
They were excellent from the time I went into the shop and the delivery
2026年8月14日
自発的なレビュー
Bensons For Beds - Cardiff Gate からの回答
Thank you for your wonderful feedback! We are so pleased to hear that your experience with us, from your visit to the shop to the delivery, was excellent. We strive to provide seamless service every step of the way.
Team Bensons
Bensons For Beds - Cardiff Gate からの回答
Hey Pat,
Thank you for your feedback! 😊 We're thrilled to hear you received fabulous customer service throughout your experience with us. Providing excellent support from start to finish is what we strive for, so it's wonderful to know we've hit the mark.
We truly appreciate your feedback,
Megan | Customer Care Specialist
Delivery charge
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege.
It's unfair & a bit of a con really & an easy way for Bensons to make money.
2026年8月5日
Bensons For Beds - Cardiff Gate からの回答
We appreciate your feedback regarding the delivery charge for your sofa bed. We understand your disappointment about not being able to collect it from the store. We are always reviewing our policies to ensure fairness.
Thank you for your review - Lauryn at Customer Care
Great service from stepping foot in the…
Great service from stepping foot in the store to delivery and assembly of bed. Would highly recommend
2026年8月6日
自発的なレビュー
Bensons For Beds - Cardiff Gate からの回答
Thank you for your wonderful feedback! We're delighted to hear that you received great service from the moment you stepped into the store right through to the delivery and assembly of your bed. We truly appreciate your high recommendation.
Team Bensons
We went into Benson for Beds store in…
We went into Benson for Beds store in Pontprennau where Andy met us - he was brilliant - he got us to lie on a bed which measured what mattress was suitable for us (which by the way was spot on) He showed us all the options and price ranges. He wasn't pushy at all and we chose a bed and mattress and he wrote down all the details for us and even though we didn't buy it that day we went back two weeks later and purchased the bed and mattress through Andy. OMG he made it such a pleasurable experience - it makes such a change not to be pressured into making a decision there and then. So a big thankyou to Andy you are a star.
2026年8月3日
Bensons For Beds - Cardiff Gate からの回答
We are so pleased to hear about your excellent experience in our store! It's wonderful that Andy provided such brilliant and unpressured assistance, helping you find the perfect mattress. We are especially glad that your experience was so pleasurable.
Team Bensons
Perfect service from start to finish
2026年8月3日
Bensons For Beds - Cardiff Gate からの回答
We are so pleased you had a great experience with our service from start to finish. Thank you for your wonderful feedback!
Team Bensons
Bensons For Beds - Cardiff Gate からの回答
Thank you for taking the time to leave a wonderful review! we appreciate all feedback. Enjoy your new products!
Team Bensons.
I would recommend anyone buying a bed…from Bensons for Beds
I would recommend anyone buying a bed from Bensons for beds the salesman was more than helpful and the matress is the most comfortable I've had. The delivery was spot on time and they were very friendly
2026年7月15日
Bensons For Beds - Cardiff Gate からの回答
Thank you for your fantastic review! We're delighted to hear that our salesperson was so helpful and that you're enjoying the most comfortable mattress you've ever had.
It's also wonderful to know that your delivery arrived right on time and that our delivery team were friendly and professional. Thank you for your recommendation! We hope you enjoy many years of comfort and restful sleep! 😊
From the point of arrival at the store…
From the point of arrival at the store to the point of delivery and installation of the mattress I experienced the best of service. I would highly recommend this company,
2026年7月5日
自発的なレビュー
Bensons For Beds - Cardiff Gate からの回答
Thank you for your fantastic feedback! We're delighted to hear that you received excellent service from your initial visit to the store right through to the delivery and installation of your mattress. Your recommendation means a great deal to us, and we're so pleased that our team could make your experience such a positive one. Enjoy your new mattress, and thank you for choosing us! 😊
Excellent bed and extremely…
Excellent bed and extremely comfortable. Staff at the store were vey helpful and polite. Delivery was spot on.
2026年7月20日
Bensons For Beds - Cardiff Gate からの回答
We're so pleased to hear that your bed is excellent and extremely comfortable. It's wonderful that our store staff were very helpful and polite, and that the delivery was spot on! Thank you for your feedback!
Team Bensons
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