The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... もっと見る
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所在地
所在地を変更Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... もっと見る
企業が回答しました
We went into Benson for Beds store in Pontprennau where Andy met us - he was brilliant - he got us to lie on a bed which measured what mattress was suitable for us (which by the way was spot on) He s... もっと見る
企業が回答しました
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Cardiff Gate について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, 英国
- 2920541950
4.8
優良
456件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They were all great in the store and…
They were all great in the store and the customer service on the phone was brilliant
2026年3月30日
Bensons For Beds - Cardiff Gate からの回答
Thank you for your kind feedback! We’re delighted to hear the in‑store team were great and that our phone customer service was brilliant too.
Take care and see you again soon,
Megan | Customer Care Specialist💜
Bensons For Beds - Cardiff Gate からの回答
Thanks so much for your 5 star review Michael! We’re glad we could help — helpful is kind of our superpower 😄
We appreciate you choosing us,
Megan at Customer Care
Bensons For Beds - Cardiff Gate からの回答
Thank you for giving us 5 stars Miss McNeill! We’re thrilled to hear everything was amazing from order all the way to delivery 🚚✨ Really appreciate your kind words,
Megan at Customer Care
Bensons For Beds - Cardiff Gate からの回答
Thank you for giving us 5 stars! So glad to hear our team were friendly, helpful and full of know‑how 😊✨ We appreciate you taking the time to share this,
Megan at Customer Care
Great new bed
From the start helpful and cheerful staff, new bed selected, delivery date given, arrangements made for removal of of old bed and new one assembled. Both delivery men polite and helpful. All good.
2026年3月16日
Bensons For Beds - Cardiff Gate からの回答
Thank you for giving us stars Yvonne! We’re so pleased to hear you were looked after by helpful and cheerful staff right from the start. Great to know you found the perfect new bed, had everything arranged smoothly — from delivery to removal of your old bed — and that the delivery team were polite and helpful throughout. All round, a wonderful experience and we really appreciate your feedback,
Megan at Customer Care💤
Bensons For Beds - Cardiff Gate からの回答
Graeme Shumack,
We are so happy to hear that you had an excellent experience with both our sales and delivery teams! Thank you for your positive feedback.
Team Bensons - Jessica
The staff were very knowledgeable and…
The staff were very knowledgeable and welcoming. We were encouraged to try the beds. We didn't feel uncomfortable doing so.
2026年2月28日
Bensons For Beds - Cardiff Gate からの回答
Judith Devine,
We're delighted you found our staff knowledgeable and welcoming! It's great to know you felt comfortable trying the beds. Thanks for your positive feedback.
Team Bensons
Bensons For Beds - Cardiff Gate からの回答
Jane,
We appreciate you sharing your experience! We are so happy to hear that you found our service excellent and highly recommended.
Team Bensons
Bensons For Beds - Cardiff Gate からの回答
Sharon Chase,
We appreciate you taking the time to share your experience. It's great to hear you were fully informed about the delivery times. Thanks!
Team Bensons
Great service
Great service, good value for money, prompt service and delivery couldnt fault the delivery drivers very professional. More than happy to use benson for beds
2026年2月28日
Bensons For Beds - Cardiff Gate からの回答
francine jeremy,
We appreciate your great feedback! We're happy to hear that you found our service prompt and of good value, and that our delivery drivers were professional. Thanks for choosing us!
Team Bensons
Extremely very happy with Bensons for bedsStaff very helpful in the store
Staff very helpful in the store, we were kept informed by email on the delivery , delivered on time by a very polite and lovely lady and gentleman .
2026年2月26日
Bensons For Beds - Cardiff Gate からの回答
Thank you for the lovely feedback! Great to hear the in‑store team were so helpful and that you were kept updated right through to delivery. Delighted your items arrived on time and were brought by such a polite and lovely delivery duo!
We truly appreciate your feedback.
Megan at Customer Care
Helpful StaffThe shop assistant was extremely…
The shop assistant was extremely helpful and efficient. She advised on everything I needed. My three beds were ordered very quickly. Delivery was punctual and swift.
2026年2月22日
Bensons For Beds - Cardiff Gate からの回答
Thank you for your wonderful review! 😊 We’re so pleased to hear that our shop assistant was extremely helpful and efficient, and that she was able to guide you through everything you needed. It’s fantastic that your three beds were ordered so quickly and that delivery was punctual and swift. We really appreciate your feedback,
Megan at Customer Care
Staff were polite and knowledgeable
Staff were polite and knowledgeable
Prices were good, with a discount available
Offered interest free credit options
2026年2月21日
Bensons For Beds - Cardiff Gate からの回答
Thank you for your feedback! We’re delighted to hear that our staff were polite and knowledgeable, and that you were happy with the prices and available discounts. It’s great to know the interest‑free credit options were helpful too. We really appreciate you taking the time to share your experience,
Megan at Customer Care
We were pleased with the service But…
We were pleased with the service But Disappointed that we Had to pay A delivery charge on what for us was quite a Significant Outlay.
Othr than that the service was excellent and the Delivery Men were Exceptionally Helpful.
2026年2月16日
Bensons For Beds - Cardiff Gate からの回答
We appreciate your feedback and are glad the delivery team was helpful. We note your concern about the delivery fee on your order. Thank you for your comments.
Stewart - Team Bensons
Bensons For Beds - Cardiff Gate からの回答
We're happy everything went well from ordering in-store to delivery! Thank you for letting us know about your positive experience.
Stewart - Team Bensons
Was kept well informed of delivery day…
Was kept well informed of delivery day and time
Excellent service from the guys
2026年2月17日
自発的なレビュー
Bensons For Beds - Cardiff Gate からの回答
We appreciate you sharing your feedback! We're so happy to hear that you were well-informed regarding your delivery and that you received excellent service.
Bed delivered and installed.
Professional delivery and installation of a very nice bed.
2026年2月13日
自発的なレビュー
Bensons For Beds - Cardiff Gate からの回答
We're happy to know that you received professional delivery and installation of your very nice bed! We appreciate your positive feedback.
Stewart - Bensons Team
Very good service
2026年2月13日
自発的なレビュー
Bensons For Beds - Cardiff Gate からの回答
We're so glad you received a very good service. We appreciate your positive feedback.
Stewart - Bensons Team
Great flexibility for reschedule.
2026年2月14日
Bensons For Beds - Cardiff Gate からの回答
We're happy to hear that our rescheduling flexibility worked well for you. Thank you for your positive feedback; we appreciate it!
Stewart - Bensons Team
Good Purchase and Delivery
We agreed date with Bensons and they stuck to it and gave us reminders and updates. The delivery driver phoned approximately 40 minutes before arrival within the 2 hour delivery window given to us. Care was taken to remove existing items and bring in the new bed base and mattress. We probably made it relatively easy for the sales team as we knew roughly want we wanted. Overall happy with buying and delivery experience. Just got to get used to new bed now!
2026年2月8日
Bensons For Beds - Cardiff Gate からの回答
We're happy to hear that the delivery was well-coordinated, with reminders and updates. It's great the team took care removing items and bringing in the new bed. We appreciate your positive feedback regarding your buying and delivery experience. Michael @ Team Bensons
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