The staff in the shop was very helpful in helping my mum and myself choose the right mattress for ourselves that would accommodate our budget.
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Friendly and helpful staff who clearly has a great deal of experience and knowledge without being pushy,
The salesman in the store (Sean) was great and really patient. We ordered 2 single beds which we push together as a double as my husband has restless legs. We only got one lot of headboard setting u... もっと見る
企業が回答しました
The help & advice of the salesman was great. Apart from going round trying all mattresses and becoming mattress blind, he was able to advise which select few would be best to try dependent on my needs... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Chesterfield196 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2a Markham Retail Park, Markham Road, S40 1SU, Chesterfield, Derbyshire, 英国
- 1246556207
4.9
優良
420件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Chesterfield196 からの回答
We’re so pleased Sean made your visit helpful and enjoyable! Great advice and a pleasant experience are what we aim for 💜 Thank you for your positive review - Lauryn at Customer Care
Informative perfect service
2026年1月13日
Bensons For Beds - Chesterfield196 からの回答
We’re delighted to hear you received informative and perfect service during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Fantastic customer service in store
Fantastic customer service in store. Kept me fully informed leading up to delivery which.was exactly on time.
2026年1月10日
Bensons For Beds - Chesterfield196 からの回答
We appreciate your positive feedback! We're happy to hear that you received fantastic customer service and were kept informed about your on-time delivery. Thank you for your positive review – Lauryn at Customer Care 💜
Great service and knowledge
We were approached and helped by the store manager Shaun. Was very helpful and knowledgeable and we didnt get a hard sell. Answered all our questions thoroughly and showed us the different options in the store in different price ranges and left us to test mattresses on our own with no pressure.
We went back later after looking in other stores and purchased. Very happy with both the service and price. Purchase was put through by a different gentleman and he too was very helpful and friendly.
Will definately recommend purchasing from this store.
2026年1月8日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you received helpful and knowledgeable assistance without feeling pressured. It's great that our team showed you various options and allowed you to test mattresses comfortably. We appreciate your recommendation and are glad you're happy with our service and prices. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Chesterfield196 からの回答
We appreciate you sharing! We are so glad that our service was helpful and friendly during your visit with us. Thank you for your positive review – Lauryn at Customer Care 💜
No sleep lost
A great experience. I visited my local store and was greeted by Sean who understood my needs and explained and demonstrated the available options. I soon made a decision and the payment was easily made and a delivery date agreed. It arrived today, seven minutes into the two hour window. The three guys were courteous and professional and reminded me to contact Bensons if I had any issues.
2025年12月28日
Bensons For Beds - Chesterfield196 からの回答
Thank you for sharing your experience Mr Layfield! We’re thrilled to hear Sean made the process easy and informative, helping you find the right option without any stress. It’s great that delivery was prompt and the team courteous and professional. We’ll make sure your kind words reach everyone involved! Enjoy your new bed- Megan at Customer Care😊
We were treated courteously and not…
We were treated courteously and not pressured and allowed time to weigh up our options.
The bed frame is solid and one we are familiar with. The price was good with unexpected extras. All aspects of the transaction were covered in a logical manner which gave us confidence in the deal.
2026年1月2日
Bensons For Beds - Chesterfield196 からの回答
We appreciate you taking the time to share your experience with us Morton. We're happy to hear that you were treated with courtesy and felt confident in your purchase. It's great to know the solid bed frame and unexpected extras met your expectations.
We’d love to serve you again in the future.
Megan at Customer Care
Decent service
We went to buy a bed. This store is conveniently located, had what we want, service was quick and the price was right.
2025年12月31日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you found what you wanted at a great price, with quick service, and at a convenient location. Thank you for your feedback, Megan - Customer Care
Great service!
Had a great experience whilst at the store, Darrell was very helpful and provided all the information we needed to make the right choice whilst giving us the freedom to look around. Very happy with the service and would go again for future purchases! Thanks again Darrell!
2025年12月28日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
We're happy you had a great experience in our store. It's wonderful to know that our team member was helpful and provided the information you needed, while still giving you space to browse. We appreciate your recommendation and future business! Thank you for your positive review – Lauryn at Customer Care 💜
Wardrobe bonanza
Updates on delivery.
Arrived when stated
Items put into each room stated
Everything handled with care
Polite and cheerful
2025年12月22日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you received timely updates and your items were delivered carefully to the correct rooms. We appreciate your positive feedback and are glad you were pleased with our team's politeness. Thank you for your review - Lauryn at Customer Care
Excellent shop experience with no rush
Excellent shop experience with no rush, agreement on delivery date and faultless delivery.
2025年12月22日
自発的なレビュー
Bensons For Beds - Chesterfield196 からの回答
We’re so pleased to hear your experience was smooth and stress-free! No rush, clear delivery arrangements, and faultless service are exactly what we aim for. 💜 Thank you for your positive review – Lauryn at Customer Care
Friendly and accomodating…
The shop assistant was very friendly and accommodating. Another assistant made me a coffee whilst we sorted the paperwork after the mattress was chosen.
My opinions were taken into consideration. I was accommodated for my disability by being allowed to use the lift to access the 1st floor room.
I was told the delivery driver would also remove my old mattress on delivery of my new mattress and was given a complimentary boxed, spray system for caring for my new purchase and the assistant even gave me his own bag for life to carry it in as I don't drive and I needed to go.into town.
2025年12月19日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's friendly and accommodating service, and we're glad we could meet your needs and preferences. Thank you for your feedback,
Megan at Customer Care
Very pleasant staff in the store
Very pleasant staff in the store, couldn’t have been more helpful. Delivery staff also need praising as they did an excellent job getting the bed into place.
2025年12月13日
Bensons For Beds - Chesterfield196 からの回答
Thank you for your lovely feedback! We’re delighted to hear our store team and delivery staff made the whole experience so positive. Enjoy your new bed,
Megan at Customer Care
Excellent service and good quality …
Salesman couldn't have been more helpful. We were kept well updated about the delivery time. The delivery men were polite and assembled our bed. We are really pleased with our purchase. So glad we went to Bensons For Beds.
2025年12月15日
Bensons For Beds - Chesterfield196 からの回答
We appreciate you sharing your positive experience! We're happy to hear that our team member was helpful, that you were well-informed about the delivery, and that the delivery and assembly went smoothly.
Thank you, Team Bensons - Jess
New bed, new frame hopefully a better night's sleep and no more sciatica pain
I needca new mattress snd bed frame. My old one was an IKEA frame which is now too low to ground and the matress was aggravating my sciatica. The person we saw at the store was very friendly and informative. We went there a couple of times as I couldn't decide shaggy to do. We saw the same person who recognised us, again he was very patient. Eventually after alot deliberating I bought a bed and an ottoman frame. He was very informative about the cost and with hus help, blue light card and the black Friday deals git something I could afford. Time will tell if I made the right decision, but the experience was very pleasant
2025年12月4日
Bensons For Beds - Chesterfield196 からの回答
Thank you so much for sharing your experience with us Michelle! 🌟 We’re delighted to hear our team made the process easy and enjoyable, even with all the deliberating (we totally get it—choosing the perfect bed is a big decision!). We’ll pass on your kind words to the advisor who helped you—they’ll be thrilled! Fingers crossed your new bed and ottoman frame bring you the comfort you deserve. Sleep well and enjoy those well-earned Zzz’s!
Megan at Customer Care
No pressure to buy
We weren't pressured into buy anything and the salesman was very good explaining the differences between the different mattresses
2025年12月3日
Bensons For Beds - Chesterfield196 からの回答
We're glad you enjoyed your experience and found the explanations helpful. We appreciate that you felt comfortable during the process and thank you for your feedback.
– Thank you, Jess- Team Bensons
Very helpful
I had Darroll helping me pick out my new mattress. He helped me decide what firmness I wanted and worked around my budget. He was very honest and a great help!
2025年11月29日
Bensons For Beds - Chesterfield196 からの回答
We're happy to hear that you had a great experience! It's wonderful that our team member was so helpful in guiding you to find the perfect mattress within your budget. Thanks for your feedback!
– Thank you, Jess- Team Bensons
Assisted promptly
Assisted promptly. Helpful and knowledgeable with information on different products. Helped match to mattress selected. Went through in detail aftercare and products
2025年11月30日
Bensons For Beds - Chesterfield196 からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you were promptly assisted and found our team member's knowledge helpful in selecting your mattress.
– Thank you, Jess- Team Bensons
Was explained the working and how the…
Was explained the working and how the mattress is made to help me make the right choice
2025年12月3日
Bensons For Beds - Chesterfield196 からの回答
We're glad you found the explanation of our mattress helpful in making the right decision. We appreciate your positive feedback and thank you for it.
– Thank you, Jess- Team Bensons
Helpful assistant
Helpful assistant. He served us in 2014 when we last bought new mattresses and a bed. No pressure was put on me and I appreciated his guidance and the chance to test the mattresses.
2025年11月24日
Bensons For Beds - Chesterfield196 からの回答
We're glad you enjoyed your experience and appreciated the guidance during your mattress selection. It's great to hear that you felt comfortable testing the mattresses without any pressure. Thank you for your positive feedback!
– Thank you, Jess- Team Bensons
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