Bensons For Beds - Derby Meteor332 レビュー 

468
•
TrustScore 5段階評価の4.5

4.7

Unit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Came in to see if you had any TV beds and got 5 star service from Amanpreet. She was informative, she made us laugh and sold it to us without being pushy. Can’t wait for it to arrive! Thank you Amanpr... もっと見る

5つ星のうち5の評価

1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept infor... もっと見る

企業が回答しました

5つ星のうち5の評価

Customer service was great very informative which helped to make our decision on which mattress would suit our needs. We were kept informed of progress on the manufacture of our mattress, it arrived... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Derby Meteor332 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, 英国

  • 1332835400

4.7

優良

TrustScore 5段階評価の4.5

468件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(468)

過去12か月のレビュー数: 26,554件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

Polite, very knowledgable , no pressure , listened to questions , very supportive in our delivery issues
Ave and Jay were very helpful sorting out our specific delivery needs pulled out all the stops kept us informed of the proposed plan. can’t have asked more from the 2 guys Thankyou it very much appreciated

2025年11月25日
自発的なレビュー
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We’re so pleased to hear Ave and Jay went above and beyond to sort out your specific delivery needs! Their polite, knowledgeable, and supportive approach is exactly what we strive for, and we’ll make sure they see your lovely feedback. Thank you for appreciating their hard work – it means a lot! 💜
Thank you for your positive review Kevin – Lauryn at Customer Care

5つ星のうち5の評価

Great Friendly & Helpful Staff

Five stars for the staff & service provided:-
As a returning customer we knew what were we’re looking for & explained to the staff what we wanted. We were immediately shown the beds that related to our requirements & the optional choices explained - number & colour of divan & draws.
After choosing the bed purchasing was easy & delivery was arranged pre Christmas with a date to suit us including removal of our old bed.
Great service & friendly staff. We have always returned to this store for our own bed purchases & when assisting elderly relatives due to the friendliness of staff, their expertise & competitive pricing.
Not so many stars for Bensons & the staffs working conditions:-
The only thing I can say which may put some customers off is that the store heating was & has been broken for sometime & as the weather is now getting colder the store is extremely cold as they only have heaters near the staffs payment desk - such a shame that staff have to work in such poor conditions. Bensons please think about your staffs working conditions, they are battling through but should not have to put up with such poor working conditions.

2025年11月22日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We’re thrilled to hear our team provided excellent service and made your purchase smooth and stress-free. Your loyalty and recommendation mean so much to us. We truly appreciate your comments about the store conditions and will make sure they’re passed on to the relevant team 💜 Thank you for your positive review – Lauryn at Customer Care.

5つ星のうち5の評価

Great Asstant Manager who offered all…

Great Asstant Manager who offered all the options listened to what i wanted and helped to make the decsion that suited me.

2025年11月17日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We’re so glad our Assistant Manager could guide you through all the options and help you find the perfect fit! Listening and tailoring solutions is what we love to do, and it’s great to hear it made your decision easier.
Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

staff excellent very knowledgeable and…

staff excellent very knowledgeable and helpful. dave was great

2025年11月17日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that our knowledgeable and helpful staff provided excellent service. We appreciate your positive feedback! Looking forward to seeing you again!
Megan at Customer Care

5つ星のうち5の評価

Really good in store service when wanted not forced

I went into a Derby brunch of Benson‘s for beds and I was incredibly happy with the cleanliness of the store the layout of the store and also I didn’t get a jumped on by a sales rep like other competitors stores

2025年11月14日
自発的なレビュー
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're incredibly happy to hear that you were pleased with the store's cleanliness and layout. We appreciate your positive feedback regarding our approach to sales assistance.
We hope to welcome you back soon!
Megan at Customer Care

5つ星のうち5の評価

No hassle, great delivery service

No hassle, left to try out all beds till we found one that suited us perfectly, great level of information provided and quick simple purchase. Delivery sorted, delivery drivers were fabulous and did an amazing job getting the mattress up our very tight stairs

2025年11月13日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons

5つ星のうち5の評価

Good reliable professional Company ny

I purchased from Bensons last year & find them professional, helpful & very obliging.
I therefore decided to make another purchase recently.
I have also recommended them to friends who have purchased from them.
Overall a great company.

2025年11月10日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Anthea - Team Bensons

5つ星のうち5の評価

The staff at derby are amazing very…

The staff at derby are amazing very help ful

2025年11月4日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We appreciate your positive feedback and are happy to hear that our staff was very helpful during your visit with us.
We're always here if you need anything else!
Megan
Customer Care Team

5つ星のうち5の評価

Ave's knowledge and help

2025年11月1日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that our team member was helpful and knowledgeable! We appreciate your feedback,
Megan at Customer Care

5つ星のうち5の評価

We went into store to talk to a sales…

We went into store to talk to a sales advisor about the different mattress that we were advised on and also to try them out.
The guy at the derby store was really helpful and not pushy at all which os lovely ( puts me off when they get pushy).
We went home to discuss it and in the end we purchased it online. They didnt mess about with delivery and was very informative with keeping us up to date with what was happening.
We brought the tempur mattress and its been really good so far only had it for 4 days.

2025年11月3日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that our sales advisor in the Derby store was helpful and not pushy while assisting you with your mattress selection. We appreciate your positive feedback regarding our delivery service and are glad you're enjoying your new Tempur mattress. Hope to see you again in the future,
Megan at Customer Care

5つ星のうち4の評価

Good quality beds

Some of the pillows have ludicrously high prices.

They don't sell bed linen.

£50 to take away old mattress is too much.

The above factors take off one star.

Bed machine that helps with mattress selection is fabulous.

Delivery time is good.

2025年11月2日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We’re glad to hear you found the mattress selector machine helpful and were pleased with the delivery time.
We appreciate your comments about pillow pricing, the lack of bed linen, and the mattress removal fee. These are all useful points, and we’ll be sure to pass them on to the relevant teams for review.
Thanks again for choosing us!
Best regards,
Megan
Customer Care Specialist

5つ星のうち5の評価

Great Customer Service

Fantastic helpful customer service from all the team, explained everything about the bed we wanted, and great overall experience.

2025年10月21日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that you received fantastic and helpful customer service from our team! We're so glad that your overall experience was great. Thank you,
Megan at Customer Care

5つ星のうち5の評価

We had the pleasure of being advised…

We had the pleasure of being advised and helped by Amanpreet when looking for a king size divan bed, mattress and headboard.
Her knowledge and expert advice helped in our decision to purchase exactly what we had in mind.
She was friendly and professional throughout and we didn’t feel rushed.
We look forward to receiving our delivery soon.

2025年10月14日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that you had a positive experience while choosing your new bed, mattress, and headboard Kenneth. It's great to know that our team member provided expert advice and that you felt comfortable throughout the process. We appreciate your feedback and hope you enjoy your delivery,
We’re always here when you need us!
Megan at Customer Care

5つ星のうち5の評価

Very helpful explained everything…

Very helpful explained everything regarding aftercare was left freely to have a look around and got great deal as well as sale being on

2025年10月21日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that our aftercare explanations were helpful and that you found a great deal during the sale. We appreciate your positive feedback and are glad you enjoyed your experience!
Looking forward to seeing you again, Megan at Customer Care

5つ星のうち5の評価

Great beds at great prices

Thank you Aman for the wonderful customer service indeed! I only visited the store intending to try out some mattresses, and ended up buying two complete bed sets. Aman was really helpful and friendly and made the process really pleasant. I’ve bought two high quality beds for a fantastic price, and can’t wait to receive them!

2025年10月11日
自発的なレビュー
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that you received wonderful customer service! It's great to know that our team member was helpful and friendly, making the process pleasant. We appreciate your feedback and are glad you are excited about your high-quality bed sets! Thank you for your review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Excellent Service

From ordering to delivery the service was faultless

2025年10月9日
自発的なレビュー
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We are happy that our service was faultless from your order to the delivery. We appreciate you taking the time to leave feedback, Megan at Customer Care

5つ星のうち5の評価

Excellent service with Jai at Derbys…

Excellent service with Jai at Derbys Meator centre - again

My husband decided it was time for a new bed so without hesitation we went to Bensons to see Jai where the decision to go for the iGel was made as they ate an excellent bed

2025年9月25日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We're happy to hear that you had another excellent experience! It's great to know that you found the perfect bed with our team's help. Thank you for your positive feedback and for choosing us again.
Thank you,
Lauryn at Customer Care

5つ星のうち5の評価

Very impressed.…

From the decision making and purchase in store, through the regular updates and reminders of delivery and the actual delivery we have been very impressed by the both the company and the Sealy mattress that we purchased. Thank you.

2025年9月20日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We appreciate you taking the time to share your positive experience! We're happy to hear that you were impressed with our service, from the purchase to the delivery updates, and the Sealy mattress.
Thank you,
Lauryn at Customer Care.

5つ星のうち5の評価

The lady at Bensons for Beds was very…

The lady at Bensons for Beds was very helpful and understood what we were looking for. Delivery on time. The two delivery men were very polite and respectful whilst at our home. Quick assembly of the bed,and advice given.Can't fault them.

2025年9月22日
Bensons For Beds - Derby Meteor332 ロゴ

Bensons For Beds - Derby Meteor332 からの回答

We appreciate you sharing your positive experience! We're glad to hear that our team member was helpful and understood your needs, and that the delivery and assembly went smoothly.
Thank you,
Lauryn at Customer Care.

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