Bensons For Beds - Derry レビュー 

64
•
TrustScore 5段階評価の4.5

4.7

Unit 12b Crescent Link Retail Park, BT47 6SA Derry, Londonderry, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This was a great service - the very friendly and helpful staff at the Crescent Link store made the bed purchase easy and informed.

企業が回答しました

5つ星のうち5の評価

I was greeted by Robert when entering the store and he was available to help and very knowledgeable about the products, and what would be best for my 2 kids. He has a good way about him, knows his stu... もっと見る

企業が回答しました

5つ星のうち5の評価

I spoke to Sharon down at Benson Beds. She was polite, friendly and went out of her way to explain all different varieties and ranges. I would highly recommend to friends/family

企業が回答しました

5つ星のうち4の評価

John, the staff member was excellent. He took time with us to explain the different products (mattresses), letting us try each mattress and help us make our decision.

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Derry について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 12b Crescent Link Retail Park, BT47 6SA, Derry, Londonderry, 英国

4.7

優良

TrustScore 5段階評価の4.5

64件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.7

すべてのレビュー

(64)

過去12か月のレビュー数: 26,477件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I have recently purchased a bed at the…

I have recently purchased a bed at the Derry branch of Bensons For Beds , I think I initially dealt with Connor he was so helpful and because of his help and knowledge and he was in no way pushy when I made my mind up I returned to the store to complete by order . The manager Tomas was unbelievably helpful - he honestly couldn’t have done enough to help me even after I messed up with my measurements. You think sometimes when big companies take your money then they don’t care this was not the case with Tomas and the team . I have dealt with lots of company and the after sales care has been incredible ( totally amazed at the help I have received) with bensons . Trust Bensons for your purchase you will not be disappointed . Also when I changed my product they offered me a refund for the difference . Love my new bed and loved doing business with Bensons

2025年5月1日
自発的なレビュー
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you had such a positive experience at our Derry branch. We appreciate your kind words regarding the team's helpfulness and knowledge. It's great to know that you love your new bed- Thank you so much for choosing us, Megan at Customer Care

5つ星のうち5の評価

I wasnt rushed at the door they give…


I wasnt rushed at the door they give you time to look around waited until I asked them
The Staff was lovely and friendly
I would recommend Benson for beds location wednesbury banch
To my family and friends

2025年6月6日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you enjoyed your visit and that our staff was lovely and friendly! We appreciate you recommending us to your family and friends. Thanks for your positive feedback, Mrs Edwards. Take care, Megan at Customer Care

5つ星のうち5の評価

Friendly staff and very reasonable…

Friendly staff and very reasonable prices for the quality of beds.

2025年6月5日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We appreciate your feedback! We're happy you found our staff friendly and our bed prices reasonable for the quality. Thanks for choosing us, Megan at Customer care!

5つ星のうち5の評価

Dealt with Tom and Conner in the…

Dealt with Tom and Conner in the Londonderry store. They were helpful with the purchase and any quires . It was a pleasure to deal with them.

2025年5月28日
自発的なレビュー
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you had a positive experience at our Londonderry store. We appreciate you taking the time to share your feedback; it means a lot to us. Take care, Megan at Customer care

5つ星のうち5の評価

Connor at Bensons.

We found Connor very welcoming and professional. He knew his subject, it was refreshing that he was not pushy at all. We came back to the store after reviewing all options purely because of his approach.
Have already recommended him and Bensons to others.

2025年6月2日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you found our team member welcoming and professional Mr Fry. It's great to know his approach made you return to our store. We appreciate you recommending us to others, Megan at Customer Care

5つ星のうち5の評価

John in Derry shop was a great

John in Derry shop was a great
No pressure to buy and very knowledgeable

2025年5月10日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

Thank you for your kind words! We strive to provide excellent service without pressuring our customers. We're glad our staff member was knowledgeable and helpful to you. We hope to see you again soon!

5つ星のうち1の評価

Worst customer services ever

Worst customer services ever. Missing parts of bed for 4 weeks and never contacted me once I had to ring the sales team ever day

2025年5月2日
自発的なレビュー
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

David Douglas, we truly appreciate your honest feedback.

Please feel free to speak to us in store if there is anything we can do to help further?

We try our best in store and pride ourselves on our service, I hope in store support was the best experience.

We would like the opportunity to make this up to you. Please contact our manager at 028 7122 1062 so we can make your experience a positive one.

5つ星のうち5の評価

Connor was very informative and…

Connor was very informative and knowledgeable, also very pleasant to deal with, made me feel comfortable and not forced into a sale, can’t wait to get my new bed

2025年5月2日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

Thank you for your kind words! We take pride in providing exceptional service and making our customers feel comfortable. We can't wait for you to enjoy your new bed!

Sleep well,
Team Bensons💜

5つ星のうち5の評価

John was very knowledgeable and gave me…

John was very knowledgeable and gave me space to think about my purchase. He didn't confuse me with choices, would definitely recommend.

2025年4月26日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

Thank you for your recommendation! We pride ourselves on providing knowledgeable and personalised service to help you make the perfect purchase. We're glad to know you appreciated John's approach and hope to see you again soon.
Sleep well, Team Bensons💜

5つ星のうち5の評価

Fantastic service from the moment we…

Fantastic service from the moment we walked into the showroom until our mattress was delivered. Excellent company and a real credit which can sometimes be an oddity these days.

2025年3月20日
自発的なレビュー
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We appreciate you sharing your experience. We're happy to hear that you received fantastic service from our showroom to the delivery of your mattress. Take care, Megan at Customer Care

5つ星のうち5の評価

Making mattress buying easy!

Staff made us feel welcome and gave us their attention as soon as we entered the store. Straight talking with no jargon. Showed us the mattresses in our price range, explained different qualities between them and we had made a decision within minutes…. And I never make decisions so quickly! Tom and colleagues were so helpful. Thank you

2025年3月27日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you felt welcome and received attentive service. It's great to know our team helped you quickly find the perfect mattress with clear explanations. Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

Conor was lovely and very helpful with…

Conor was lovely and very helpful with our purchase. I'd definitely recommend
Thanks a lot.

2025年3月12日
自発的なレビュー
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you had a positive purchase experience. We appreciate you recommending us, and we thank you for your kind words and feedback. Take care, Megan at Customer Care

5つ星のうち5の評価

Conor was so helpful and I feel like I…

Conor was so helpful and I feel like I got good value for money.

2025年2月24日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you found our service helpful and valuable. Thank you for sharing your positive experience with us, Megan at Customer Care

5つ星のうち5の評価

John was very helpful ensuring we had…

John was very helpful ensuring we had all the information we needed to make the best decision for us. He was courteous, efficient and was able to answer all our queries.

2025年2月15日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that our team member was so helpful and efficient in assisting you. We appreciate you taking the time to share your positive experience with us.
Take care, Megan at Customer Care

5つ星のうち5の評価

Tom was fantastic professional and very…

Tom was fantastic professional and very helpful.

2025年1月29日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're glad you found our team member professional and helpful. Thank you for your positive feedback; we appreciate it greatly.
Take care, Megan at Customer Care

5つ星のうち5の評価

I was leaving the car park at crescent link car park.

I was leaving the car park at crescent link Derry, saw the sign Benson for Beds. switched off the ignition and took a walk across to the store. Looked to have a good selection and began to have a look around. Having looked at s few a sales person came and asked if I needed any help. We got chatting and there began a time of testing beds and the sales person giving me the plus and minuses of each one I had looked at. For me this was a guy who knew what he was talking about so I cut down the selection to two mattress and took a lie on both and came to a decision on the one I bought.
John the sales person is very good at his job, he is no pushy in anyway, he share the details of whatever mattress you are interested lets you have a think and will come back and ask if there is anymore information you require to help in your decision, ( a rare thing in todays world where it is quick sale and take the money) it is also unusual world to find a sales person with such good knowledge of his product., he explained all the do's and don's my rights all the details I needed to know before I paid for my purchase. alll in all a good purchase .

2025年1月25日
Bensons For Beds - Derry ロゴ

Bensons For Beds - Derry からの回答

We're happy to hear that you had such a positive experience in our store! It's great to know that the team member was helpful and knowledgeable, providing you with the information you needed to make a decision. We appreciate you sharing your feedback, Megan at Customer Care

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