Was served by Niall, excellent customer service. He was very helpful and I found the process very easy. Any questions I had, he was very professional and made sure to meet my needs. Niall took the tim... もっと見る
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所在地
所在地を変更Unit 12b Crescent Link Retail Park, BT47 6SA Derry, Londonderry, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
John, the staff member was excellent. He took time with us to explain the different products (mattresses), letting us try each mattress and help us make our decision.
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Staff made us feel welcome and gave us their attention as soon as we entered the store. Straight talking with no jargon. Showed us the mattresses in our price range, explained different qualities betw... もっと見る
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We found Connor very welcoming and professional. He knew his subject, it was refreshing that he was not pushy at all. We came back to the store after reviewing all options purely because of his appro... もっと見る
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企業情報
Bensons For Beds - Derry について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 12b Crescent Link Retail Park, BT47 6SA, Derry, Londonderry, 英国
4.6
優良
56件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
John was very knowledgeable and gave me…
John was very knowledgeable and gave me space to think about my purchase. He didn't confuse me with choices, would definitely recommend.
2025年4月26日
Bensons For Beds - Derry からの回答
Thank you for your recommendation! We pride ourselves on providing knowledgeable and personalised service to help you make the perfect purchase. We're glad to know you appreciated John's approach and hope to see you again soon.
Sleep well, Team Bensons💜
Very helpful and friendly staff.
2025年4月4日
Bensons For Beds - Derry からの回答
We appreciate you sharing your positive experience with our team! We are glad to know we were helpful and friendly. Thank you, Megan at Customer Care
Fantastic service from the moment we…
Fantastic service from the moment we walked into the showroom until our mattress was delivered. Excellent company and a real credit which can sometimes be an oddity these days.
2025年3月20日
自発的なレビュー
Bensons For Beds - Derry からの回答
We appreciate you sharing your experience. We're happy to hear that you received fantastic service from our showroom to the delivery of your mattress. Take care, Megan at Customer Care
Making mattress buying easy!
Staff made us feel welcome and gave us their attention as soon as we entered the store. Straight talking with no jargon. Showed us the mattresses in our price range, explained different qualities between them and we had made a decision within minutes…. And I never make decisions so quickly! Tom and colleagues were so helpful. Thank you
2025年3月27日
Bensons For Beds - Derry からの回答
We're happy to hear that you felt welcome and received attentive service. It's great to know our team helped you quickly find the perfect mattress with clear explanations. Thank you for your positive feedback, Megan at Customer Care
Conor was lovely and very helpful with…
Conor was lovely and very helpful with our purchase. I'd definitely recommend
Thanks a lot.
2025年3月12日
自発的なレビュー
Bensons For Beds - Derry からの回答
We're happy to hear that you had a positive purchase experience. We appreciate you recommending us, and we thank you for your kind words and feedback. Take care, Megan at Customer Care
Conor was so helpful and I feel like I…
Conor was so helpful and I feel like I got good value for money.
2025年2月24日
Bensons For Beds - Derry からの回答
We're happy to hear that you found our service helpful and valuable. Thank you for sharing your positive experience with us, Megan at Customer Care
John was very helpful ensuring we had…
John was very helpful ensuring we had all the information we needed to make the best decision for us. He was courteous, efficient and was able to answer all our queries.
2025年2月15日
Bensons For Beds - Derry からの回答
We're happy to hear that our team member was so helpful and efficient in assisting you. We appreciate you taking the time to share your positive experience with us.
Take care, Megan at Customer Care
Bensons For Beds - Derry からの回答
We're glad you found our team member professional and helpful. Thank you for your positive feedback; we appreciate it greatly.
Take care, Megan at Customer Care
I was leaving the car park at crescent link car park.
I was leaving the car park at crescent link Derry, saw the sign Benson for Beds. switched off the ignition and took a walk across to the store. Looked to have a good selection and began to have a look around. Having looked at s few a sales person came and asked if I needed any help. We got chatting and there began a time of testing beds and the sales person giving me the plus and minuses of each one I had looked at. For me this was a guy who knew what he was talking about so I cut down the selection to two mattress and took a lie on both and came to a decision on the one I bought.
John the sales person is very good at his job, he is no pushy in anyway, he share the details of whatever mattress you are interested lets you have a think and will come back and ask if there is anymore information you require to help in your decision, ( a rare thing in todays world where it is quick sale and take the money) it is also unusual world to find a sales person with such good knowledge of his product., he explained all the do's and don's my rights all the details I needed to know before I paid for my purchase. alll in all a good purchase .
2025年1月25日
Bensons For Beds - Derry からの回答
We're happy to hear that you had such a positive experience in our store! It's great to know that the team member was helpful and knowledgeable, providing you with the information you needed to make a decision. We appreciate you sharing your feedback, Megan at Customer Care
It was quick and a very friendly man…
It was quick and a very friendly man called Tom was very helpful
2024年12月30日
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