The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salespers... もっと見る
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We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... もっと見る
企業が回答しました
Great experience at Bensons For Beds Doncaster store. We came on 1st March 2024 and purchased 2 beds and 2 mattresses. No pressure sales, very helpful lady (and gent who was there when we arrived, but... もっと見る
Plenty communication, did what they said they would and on time . Respected my husband being in bed on nights so were as quiet as possible great service x
企業が回答しました
企業情報
Bensons For Beds - Doncaster706 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, 英国
- 1302789386
4.9
優良
259件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mattress Shopping.
Walked into the store. I was approached quite quickly by Rob. I explained to him exactly what I was looking for. Rob guided me around the store and showed me plenty of options. And I quickly made a purchase. Thank you Rob you are a credit to your store. 😊
2025年11月22日
Bensons For Beds - Doncaster706 からの回答
Thanks for sharing! We’re so glad Rob made your visit easy and guided you to the perfect choice. We’ll make sure he sees your kind words—he’s a real credit to the team! Megan at Customer Care😊
Great delivery men
Great delivery men, James and dom, well pleased with all they did putting bed together and explaining how to raise the ottoman top
2025年11月18日
自発的なレビュー
Bensons For Beds - Doncaster706 からの回答
We’re so glad they made the delivery smooth and took the time to assemble your bed and explain everything clearly. Your satisfaction means the world to us! 💜
Thank you for your positive review – Lauryn at Customer Care
dale made our experience better
dale made our experience better. we only went in to look but his knowledge and friendlyness decided us to purchase now instead of post christmas. he was patient with us and listened to exactly what we wanted then guided us to perfect bed for us
2025年11月14日
Bensons For Beds - Doncaster706 からの回答
We're glad to hear that you had such a positive experience with us Janice! We appreciate your feedback and are so happy that our team member's expertise and helpfulness led to your perfect purchase.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Doncaster Bensons
Helpful, pleasant and knowledgeable advisor. He gave us good recommendations, helping us find the right mattress. Thanks
2025年11月5日
Bensons For Beds - Doncaster706 からの回答
We're happy to hear that our advisor was helpful, pleasant, and knowledgeable! We're glad that the recommendations assisted you in finding the right mattress.💜
Thank you for your positive review. – Lauryn at Customer Care
Bensons For Beds - Doncaster706 からの回答
We appreciate you sharing that our staff was helpful and friendly! We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again.
Megan
Customer Care Team
Dave experience
Staff very knowledgeable and not pushy at all
Amanda and her colleague did their best on 2 occasions and helped us to buy just what we needed and not simply the most expensive like seems to be the way with other stores
Good product knowledge and practical advice on a very important piece of everyday furniture which I spend 10 hours a day in !!
2025年10月26日
Bensons For Beds - Doncaster706 からの回答
We're happy to hear that our team was knowledgeable and not pushy, guiding you to the right purchase. We appreciate you highlighting their product knowledge and practical advice. See you next time! Megan at Customer Care 😊
Bensons For Beds - Doncaster706 からの回答
Thanks a bunch Kim! We’re so glad you had a fantastic experience — that’s what we’re here for!
We hope to welcome you back again in the future,
Megan at Customer Care
Very helpful and knowledgeable salesman…
Very helpful and knowledgeable salesman helped us choose a bed and mattress that best suited our needs.
2025年10月18日
Bensons For Beds - Doncaster706 からの回答
We're happy to hear that our salesman was helpful and knowledgeable in assisting you with your bed and mattress selection. Thank you for your review – Lauryn at Customer Care 💜
A lovely man called Rob made us feel…
A lovely man called Rob made us feel welcoming and was so helpful.We tried loads of beds and was not pushy and listened in what we wanted ,excellent service and Rob was a Top man.Thank you !
2025年10月17日
Bensons For Beds - Doncaster706 からの回答
We appreciate you sharing your experience Jill. We are so glad to hear that our team member made you feel welcome and provided excellent service by listening to your needs without pressure. Thank you for choosing us!
Thank you for your review – Lauryn at Customer Care 💜
Good job!
Helpful sales staff, Quality reasonably priced and careful delivery drivers ... What more do you need?
2025年10月7日
Bensons For Beds - Doncaster706 からの回答
Thank you for the kind words! We are thrilled to hear that our sales staff was helpful, our products are reasonably priced and our delivery drivers are careful. Your satisfaction is our top priority!
Staff very friendly
Staff very friendly. Directed us in the right direction. Helps us with the right decision.
2025年10月1日
Bensons For Beds - Doncaster706 からの回答
We're glad you found our staff friendly and helpful, Charlene! It's great to know they assisted you in making the right decision. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care
…,,,
Dale was very knowledgeable and outstanding customer service and ability to bond with the customer
2025年9月28日
Bensons For Beds - Doncaster706 からの回答
We appreciate your feedback! We're happy to hear that you found our customer service outstanding and that our team member was knowledgeable and built a connection with you.
Thank you,
Lauryn at Customer Care
The staff and deputy manager were very…
The staff and deputy manager were very helpful polite and professional
2025年9月19日
Bensons For Beds - Doncaster706 からの回答
We're so happy to hear that our staff and deputy manager were helpful, polite, and professional! We appreciate your positive feedback.
Thank you,
Lauryn at Customer Care.
Bensons For Beds - Doncaster706 からの回答
We appreciate you noting our professional and friendly staff and well-stocked showroom. We're so glad you had a positive experience!
Thank you,
Lauryn at Customer Care.
Excellent sales person
The store salesperson Dale was outstanding you should be very proud to have such an individual representing your company. Please praise him.
2025年9月12日
自発的なレビュー
Bensons For Beds - Doncaster706 からの回答
We're happy to hear that you had such a positive experience. We appreciate you bringing this to our attention and will certainly recognize the salesperson for their outstanding service.
Thank you,
Lauryn at Customer Care.
The staff were great Dale and Rob
The staff were great Dale and Rob
the products is exactly what I wanted
2025年8月25日
Bensons For Beds - Doncaster706 からの回答
We appreciate your positive feedback and are so glad the products met your expectations. We are happy to hear that our staff provided great service!
Best Wishes,
Megan at Customer Care
Overall the experience and service was…
Overall the experience and service was great but it was spoiled by the extortionate add on prices for delivery £59, assembly £40 and removal of old bed £100. A tad greedy imo. We've purchased our last 6 beds/mattresses from Bensons but will not be returning.
2025年9月10日
Bensons For Beds - Doncaster706 からの回答
Thank you for your feedback. We appreciate your support in the past and apologize for any inconvenience with our add-ons. We value your business and would like to offer a 15% discount on your next purchase. We strive to provide the best service at competitive prices and hope you give us another chance.
The store assistant was very helpful…
The store assistant was very helpful while choosing a new mattress....she explained everything and was courteous and polite
2025年9月10日
Bensons For Beds - Doncaster706 からの回答
We're happy to hear that the store assistant was so helpful and polite while you were choosing a new mattress. Thank you for sharing your positive experience with us, Megan at Customer Care
Friendly helpful staff
Very personal service, helpful without being pushy. Once I decided on that wardrobe I went back to the store to give them my business based on the service.
2025年8月27日
Bensons For Beds - Doncaster706 からの回答
We're glad you enjoyed your experience and found our service helpful and not pushy. Thank you for choosing us for your wardrobe purchase; we appreciate your business, Megan at Customer Care
Bensons For Beds - Doncaster706 からの回答
We appreciate you taking the time to share your kind words. We are so pleased to hear that our staff was nice for you. Take care, Megan at Customer Care
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