On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff were very knowledgeable and helpful without being pushy. Kiera helped me in dundee store decide between two mattresses. Delivery was exactly as she said and just over a week with my new bed. So... もっと見る
My partner and I found the whole experience very easy and stress free. Both Kiera and Iain were very professional and accommodating and we couldn't recommend highly enough!
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Dundee658 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, 英国
- 1382817578
4.9
優良
398件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Dundee658 からの回答
We're so pleased to hear that your delivery was prompt, polite, and efficient. Thank you for your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Good service
Iain was very knowledgeable about the products . We tried lots of mattresses and looked at different bed frames and we weren’t rushed into choosing . This is the third bed we’ve had from Bensons and we are happy with the selection of products and the price.
2026年7月17日
Bensons For Beds - Dundee658 からの回答
We're so pleased to hear about your positive experience with our team member! It's wonderful that they were knowledgeable and that you felt no pressure while trying different products. We're also glad you're happy with our selection and prices. Thank you for your feedback!
Team Bensons
Good choice of beds
Good choice of beds and was immediately told there's more online. So we ordered 1 bed in store and a bunk bed online. The assistant was brilliant and ordered it all for us. Once we had chosen we were ordered and out of the shop withing 15 minutes.
2026年7月11日
Bensons For Beds - Dundee658 からの回答
We're so pleased to hear about your positive experience in our store! It's wonderful that our team member was brilliant and helped you with your order quickly and efficiently.
Helpful
Helpful, informative staff. Arrived at the time stated. Instructions for building bed clear and easy to follow.
2026年7月10日
Bensons For Beds - Dundee658 からの回答
We're so pleased you found our staff helpful and informative, and that your delivery arrived on time. It's wonderful to hear the bed assembly instructions were clear and easy to follow!
Excellent experience
Excellent experience. Acknowledgeable assistance and very professional. I found exactly what I was looking for. Would recommend
2026年7月12日
Bensons For Beds - Dundee658 からの回答
We're so pleased you had an excellent experience and found exactly what you were looking for with our professional and knowledgeable assistance. Thank you for your kind recommendation!
The person Iain who serve me and my…
The person Iain who serve me and my Sister was very helpful so was his collegue.They were nice and took time to explain everything.Good staff communication with us.
2026年7月6日
Bensons For Beds - Dundee658 からの回答
We're so pleased our team members were helpful and took the time to explain everything clearly. Thank you for your kind feedback!
Delivered on time built professional…
Delivered on time built professional abd delivery men explained everything
2026年6月29日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We're so pleased your delivery was on time and that our delivery team was professional and explained everything clearly. Thank you for your kind words!
Team Bensons
From looking to buying a new bed and…
From looking to buying a new bed and mattress to delivery was spot on and no hassle.
2026年6月27日
Bensons For Beds - Dundee658 からの回答
We're so pleased your experience, from looking to buying and delivery, was spot on and hassle-free! Thank you for your kind feedback.
Team Bensons
Fantastic mattress and customer service…
Fantastic mattress and customer service from Angus
2026年6月18日
Bensons For Beds - Dundee658 からの回答
We're so pleased you're happy with your mattress and the service you received! Thank you for your kind feedback.
Team Bensons
Alround good experience
The salesperson was helpful and knowledgable. The delivery was punctual and the delivery people were cheerful and efficient.
2026年6月26日
Bensons For Beds - Dundee658 からの回答
We're so pleased our salesperson was helpful and knowledgeable, and that our delivery team was punctual, cheerful, and efficient. Thank you for your kind feedback!
Team Bensons
From shopping in store to delivery excellent service
From shopping in store to delivery at home the experience was excellent. Staff in the Dundee store were very friendly, not pushy at all leaving us to pick out what we wanted. We have shopped there previously and knew exactly what we wanted. Delivery drivers were also very friendly and texted ahead of specified time slot to say they could arrive earlier if it suited. Would reccomend 100%
2026年6月26日
Bensons For Beds - Dundee658 からの回答
We're so pleased to hear your experience, from shopping in-store to delivery, was excellent! It's wonderful that our team was friendly and accommodating. Thank you for your kind recommendation!
Team Bensons
Bensons For Beds - Dundee658 からの回答
We're glad you experienced great service and no pressure.
Team Bensons
Bensons For Beds - Dundee658 からの回答
Thank you for your feedback!
Team Bensons
Bensons For Beds - Dundee658 からの回答
We are so pleased you had a superb experience! Thank you for your feedback.
Team Bensons
The sales assistant Ian was great
The sales assistant Ian was great, full of useful information and gave us space to decide what was right for us
2026年6月9日
Bensons For Beds - Dundee658 からの回答
We're so pleased our team provided useful information and ample time to make a decision! Thank you for your wonderful feedback.
Team Bensons
A mixed bag
The P2P delivery and installation was excellent.
However, one would expect a) both the bed and the mattress would be delivered at the same time, and b) the customer would not be expected to make and agree the final delivery details with P2P.
2026年6月9日
Bensons For Beds - Dundee658 からの回答
We appreciate your feedback regarding the delivery and installation. We acknowledge your expectation for simultaneous delivery of the bed and mattress, and for us to handle all final delivery arrangements. We are reviewing our processes.
Team Bensons
Smooth from start to finish
Smooth from start to finish. Dad chose his bed and mattress with delivery at the end of the same week. Arrived on time and delivery on time with the details advised to me by telephone. Added extra of being delivered straight to room of choice. Excellent.
2026年6月8日
Bensons For Beds - Dundee658 からの回答
We're so pleased to hear that the entire process, from choosing the bed to delivery, was smooth and efficient. It's wonderful that we could deliver straight to the room of choice. Thank you for your feedback!
Team Bensons
Staff were very helpful and friendly…
Staff were very helpful and friendly delivery was good
2026年5月31日
Bensons For Beds - Dundee658 からの回答
We're so pleased our staff was helpful. Thank you for your kind words!
Team Bensons
This is the second time I have bought…
This is the second time I have bought from Bensons in 2-3 months. The salesperson Ian was very helpful and informative yet again. I wouldn’t go anywhere else to buy a bed or mattress….👍
2026年6月3日
自発的なレビュー
Bensons For Beds - Dundee658 からの回答
We are so pleased to hear about your continued positive experiences with us! It's wonderful to know our team provided helpful and informative service. Thank you for your kind words and loyalty.
Team Bensons
We had Angus show us about the shop…
We had Angus show us about the shop and he couldn't have been more helpful hes made sure we tried a few different mattresses until we were happy with the one that was for us top man he is
2026年6月4日
Bensons For Beds - Dundee658 からの回答
We're so pleased to hear our team member provided such excellent assistance, ensuring you found the perfect mattress. Thank you for sharing your positive experience!
Team Bensons
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