All of the sales advisers were amazing, very kind and helpful. Plenty of mattresses to choose from, help when we needed it, and we were given all the time we needed to make a decision without any pre... もっと見る
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所在地
所在地を変更Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
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The in-store and delivery experience were great. Sales staff were helpful but not pushy and helped us get the best discount possible. Delivery was punctual and in time. However, there was a dirty mark... もっと見る
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Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... もっと見る
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Ave made our new bed & mattress buying experience really easy & efficient. He gave us good options based on what we’d discussed & made suggestions to help us pick the best possible option for... もっと見る
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企業情報
Bensons For Beds - Erdington について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, 英国
4.8
優良
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were knowledgeable friendly and polite
Staff were knowledgeable, friendly and polite, smooth transaction. Purchased an ottoman style bed based on previous experience, very pleased.
2026年2月19日
自発的なレビュー
Bensons For Beds - Erdington からの回答
We're happy to hear that our staff were knowledgeable, friendly, and polite, and that you experienced a smooth transaction. We appreciate your continued support and are pleased you're happy with your purchase!
Stewart - Team Bensons
Amazing customer service
Amazing customer service, amazing staff and made good conversation with our best interests at heart.
2026年2月12日
Bensons For Beds - Erdington からの回答
We appreciate your positive feedback! We're so happy to hear that you received amazing customer service from our staff, who made good conversation with your best interests at heart.
Until next time, take care,
Megan at Customer Care!
The assistant answered all our…
The assistant answered all our questions and queries and was very helpful
2026年2月12日
Bensons For Beds - Erdington からの回答
We appreciate you letting us know! We're so happy our assistant was helpful and answered all your questions and queries. Thank you!
- Jessica at Team Bensons
customer care
Easy to deal with, ordering simple. Delivery 10 minutes new mattress in situ and old mattress gone. sales people easy to talk to and experienced.
2026年1月31日
Bensons For Beds - Erdington からの回答
Thanks so much for the brilliant review! We love a smooth delivery—10 minutes in and out! Glad our team made everything easy from order to doorstep. Enjoy your new mattress.
We hope to welcome you back soon!
Megan at Customer Care
Great communication
Great communication, polite,helpful, they even took their shoes off ,brilliant service.
2026年2月2日
Bensons For Beds - Erdington からの回答
We're happy to hear that our team provided brilliant service! It's great to know you appreciated our communication, politeness, and helpfulness. Thank you for your positive feedback.
The options of the type of bed I wanted…
The options of the type of bed I wanted were explained clearly, and although I took a long time to make my mind up, I was given all the time I needed with no pressure to buy. Very helpful and a pleasure to do business with them.
2026年1月28日
Bensons For Beds - Erdington からの回答
We're so glad we could clearly explain the options and provide you with the time you needed to decide, without any pressure. It's a pleasure to hear you enjoyed doing business with us,
Megan at Customer Care
Overall positive experience.
Friendly, helpful & patient staff. Were not overly pushy. Felt they were keen to get me the best deal.
2025年11月23日
Bensons For Beds - Erdington からの回答
We're happy to hear that our staff was friendly, helpful, and patient! It's great to know you felt we were keen to get you the best deal. Thanks for your feedback,
Megan at Customer Care
Out standing service
Service was outstanding and very happy with help we got from your person in choosing a mattress
2026年1月21日
Bensons For Beds - Erdington からの回答
We're so glad to hear you received outstanding service and are very happy with the help in choosing a mattress! We appreciate your positive feedback.
Great rapport with this company
Great rapport with this company
Very attentive without being pushy,
Delivery drivers prompt & efficient eith fitting my new wardrobe
I was very pleased with service:)
2026年1月13日
Bensons For Beds - Erdington からの回答
We appreciate your positive feedback! We're happy to hear that you experienced great service and that our delivery team was prompt and efficient with your new wardrobe.
Staff were so friendly
Staff were so friendly, they gave us options to help ensure we got the bed right for us
2026年1月21日
Bensons For Beds - Erdington からの回答
We're delighted to hear that our staff were friendly and provided you with suitable options to ensure you found the perfect bed for your needs.
The expertise of the sales woman
The expertise of the sales woman
Showed different options.
2026年1月20日
Bensons For Beds - Erdington からの回答
We're glad you appreciated the salesperson's expertise and the variety of options presented to you. Thank you for your feedback.
Excellent customer service but without…
Excellent customer service but without being pushy. Sales person easy to talk to re; what was required by the consumer and payment options. Thank you
2026年1月2日
Bensons For Beds - Erdington からの回答
We appreciate your positive feedback! We're happy to hear that the salesperson provided excellent customer service and was easy to talk to regarding your needs and payment options.
Good customer service
Good customer service and kept up to date with delivery arrangements
2026年1月17日
Bensons For Beds - Erdington からの回答
We're happy to hear that you received good customer service and were kept informed about your delivery arrangements. Thank you for your review.
Excellent service all round.
From Beverly at the erdington Ravenside store to Simon snd Lewis who delivered our bed and assembled it, all were first class. Our bed is beautiful and is of excellent quality. I have no hesitation in recommending Bensons.
2025年12月29日
Bensons For Beds - Erdington からの回答
We're happy to hear that you received first-class service from our store and delivery team! We're so glad you find your bed beautiful and of excellent quality. Thank you for recommending us!
Lovely customer care in store
Lovely customer care in store
Very good communication for delivery by text and email and telephone
I have a fantastic superb Sealy matress
2025年12月30日
自発的なレビュー
Bensons For Beds - Erdington からの回答
We're happy to hear that you received lovely care in our store and had very good communication regarding your delivery. We're glad you love your Sealy mattress!
I was called to say they were on my way…
I was called to say they were on my way he knocked the door first and introduced himself his name was emillan he told me how long he would be checked to see if everything was ok the n him a and linvel brought the bed in all the rubbish was taken away so having them build it was great no mess at all well worth the money for delivery and fitting
2026年1月12日
自発的なレビュー
Bensons For Beds - Erdington からの回答
We’re delighted to hear Emillan and Linvel provided such courteous, efficient service and made the delivery and assembly completely hassle-free. Thank you for your positive review – Lauryn at Customer Care 💜
I met with Bev
I met with Bev, from start to finish she was very helpful. Great knowledge of products I purchased! She deserves a pay rise! :-)
2026年1月9日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Helpful from start to finish and full of product knowledge – we love hearing this! Thank you for your positive review – Lauryn at Customer Care 💜
New mattress
Staff were helpful and interested in giving us the best experience but also not pushy, allowing us time to try out different mattresses and go away to think before making a final decision.
2025年12月29日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Thank you for your feedback! We’re delighted to hear our team gave you the time and space to explore while being helpful and focused on your needs. That’s exactly the experience we aim to provide, and we’re so glad it helped you make the right choice!
Sleep well,
Megan at Customer Care
Bev was the lady we saw and she looked…
Bev was the lady we saw and she looked after us and we brought a bed we was looking for at a great price
2026年1月1日
Bensons For Beds - Erdington からの回答
We’re so glad Bev looked after you and helped you find the perfect bed at a great price – that’s fantastic service! Thank you for your positive review – Lauryn at Customer Care 💜
Welcoming when entering the store.
Welcoming when entering the store.
Josh listened to what the needs are and was able to offer different types of beds to suit. I tried the sleep mattress to confirm which type of mattresses is best.
2025年12月27日
Bensons For Beds - Erdington からの回答
We're happy to hear that you felt welcomed and that our team member helped you find the perfect mattress. Thank you for your positive review – Lauryn at Customer Care 💜
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