I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of... もっと見る
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レビュアーのコメントを見てみましょう
Paul arranged everything for us to collect our new bed. He showed great customer service and we will definitely return when we need new beds. Explained the extra care package and ensured we had a good... もっと見る
We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around a... もっと見る
企業が回答しました
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Folkestone411 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, 英国
- 1303223370
4.9
優良
315件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My delivery was brilliant
My delivery was brilliant.
My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed was for a normal mattress when the mattress on display was a zip and link which is what we wanted. This felt like false advertising.
2025年4月9日
自発的なレビュー
Bensons For Beds - Folkestone411 からの回答
Thank you for your feedback! We apologize for the inconvenience with the wrong price being displayed. We will make sure to update our listings to ensure this doesn't happen in the future. We appreciate your business and hope you are enjoying your new mattress.
Bensons For Beds - Folkestone411 からの回答
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time in our store. Your satisfaction is our top priority and we look forward to seeing you again soon!
I was very happy with Bensons for…
I was very happy with Bensons for beds,the customer service was excellent they were very helpful and the information was very useful in helping me make my mind up to which bed was best for me, I would recommend Benson for beds to anyone I was so pleased with the service I ended up bying 2 double beds
2025年3月29日
自発的なレビュー
Bensons For Beds - Folkestone411 からの回答
We're happy to hear that you were very pleased with our service. It's great to know the information provided was useful in choosing the best beds for you. Thank you for recommending us, Megan at Customer Care
Starr in the Folkestone branch was…
Starr in the Folkestone branch was super helpful and very knowledgeable.
2025年3月26日
Bensons For Beds - Folkestone411 からの回答
We're happy to hear that you found our Folkestone branch helpful and knowledgeable. We appreciate you taking the time to leave us this feedback. Take care, Megan at Customer Care
It was a pleasure to shop in the store…
It was a pleasure to shop in the store as staff were so friendly , helpful and knowledgeable. A credit to your company 😊
2025年2月23日
Bensons For Beds - Folkestone411 からの回答
We appreciate your kind words! We are so glad to hear that our staff were friendly, helpful, and knowledgeable during your shopping experience. Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Folkestone411 からの回答
Amazing feedback Phillip. Thank you so much for giving us 5 stars! Sleep well, Megan at Customer Care
Great all round from the shop staff to…
Great all round from the shop staff to the updates on the order and delivery.
2025年2月26日
自発的なレビュー
Bensons For Beds - Folkestone411 からの回答
We appreciate your positive feedback! We're happy to hear that you had a great experience with our staff and order updates. Take care, Megan at Customer Care
Great service from shop assistant
Great service from shop assistant. Only negative thing was a huge delivery charge for a headboard!
2025年2月21日
Bensons For Beds - Folkestone411 からの回答
We're happy to hear that you received great service. We appreciate your feedback and will review our delivery charges. Thank you for your time, Megan at Customer Care
Bensons For Beds - Folkestone411 からの回答
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Great service and advice given.
2025年2月8日
Bensons For Beds - Folkestone411 からの回答
We appreciate your positive feedback! We are happy to hear that you received great service and helpful advice. Thank you for choosing us, Megan at Customer Care
Would recommend!
The showroom was clean and well presented, and the member of staff who we spoke to, Starr, was very helpful and answered all our questions.
2025年2月7日
自発的なレビュー
Bensons For Beds - Folkestone411 からの回答
We appreciate you taking the time to leave us a review! We're so glad to hear that you found our showroom clean and well presented and that our staff was helpful.
Take care,
Megan at Customer Care
Time to peruse at leisure and plenty to…
Time to peruse at leisure and plenty to choose from without harassment
2025年1月31日
Bensons For Beds - Folkestone411 からの回答
We're happy to hear that you enjoyed your visit and had a positive shopping experience with a great selection and no pressure. Thank you, Megan at Customer Care
Excellent service from a fairly new employee
Marshall, the sales assistant, was very I formed and knowledgeable about the product and volunteered additional services and benefits such as a warranty, mattress cover and care kit. He listened to our needs and was helpful throughout. Thanks again, Marshall.
2025年1月1日
Bensons For Beds - Folkestone411 からの回答
We appreciate you sharing your experience! We're happy to hear and we hope to see you again in the future, Megan at Customer Care
Bensons For Beds - Folkestone411 からの回答
Thank you for your 5 star review Adam. We appreciate your feedback, Megan at Customer Care
Bensons For Beds - Folkestone411 からの回答
We appreciate you sharing your thoughts. We're happy to hear that you found our team member friendly and professional.
Take care,
Megan at Customer Care
Great service throughout
Great service throughout, sales assistant was very attentive, professional and knowledgeable. We love our new bed !
2024年12月17日
Lovely Samantha
Sam was very helpful and patient, she explained everything clearly and was very knowledgable
2024年12月13日
Lovely staff
Lovely staff
Really helpful young lady Star help with all my queries and was able to help me order aofa bed in time for Christmas.
Polite from start to finish
2024年11月26日
Great service
Great service, good advice given and good product knowledge, good financial package too.
2024年11月25日
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