We recently purchased a mattress from Bensons for beds Inverness branch. Everything was completed satisfactorily by all staff concerned. We were kept informed regarding delivery time and date. The del... もっと見る
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所在地
所在地を変更Unit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
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Jackie was brillant she her expert knowledge and chilled out approach made us at easy asking all our questions about buying a new bed . she is a credit to Bensons thanks Jackie
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I was looking for a new bed & came across Benson for beds when a family relative had bought 1 & lasted long time so I went onto the website & scrolled a lot lol before I found the 1 I loved & the cust... もっと見る
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Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... もっと見る
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企業情報
Bensons For Beds - Inverness744 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, 英国
- 1463711010
4.9
優良
201件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent
Excellent service from choosing the bed to delivery and set up. Communication all the way. Would certainly recommend.
2026年5月8日
Bensons For Beds - Inverness744 からの回答
We're happy you received excellent service from start to finish, including communication. We appreciate your recommendation; it means a lot to us!
Team Bensons
Very helpful staff in store and good…
Very helpful staff in store and good communication up to the successful delivery.
2026年5月2日
Bensons For Beds - Inverness744 からの回答
We appreciate you sharing your experience! It's great to hear our staff were helpful and our delivery communication was good. Thanks for your feedback.
Team Bensons
Bensons For Beds - Inverness744 からの回答
Thank you! 😊 We’re glad you received great customer service from our staff.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Megan | Customer Care Specialist🛏️
The guys assembling my bedroom…
The guys assembling my bedroom furniture were great ,friendly and professional. I got a call and hour before they arrived they worked quickly and tidied everything up when they finished. I'm delighted with my wardrobe,chest of drawers and bedside lockers . Thank you
2026年4月23日
Bensons For Beds - Inverness744 からの回答
We're so glad the assembly team were friendly and professional! It's great to hear they worked quickly and tidied up afterwards, and that you're delighted with your new furniture.
Thank you for your positive review – Lauryn at Customer Care 💜
Delivered on time
Delivered on time. Regular updates given. Knew our time slot in advance. Only gripe got charged £67 for deliver which we were not aware of until read invoice.
2026年4月17日
Bensons For Beds - Inverness744 からの回答
Thank you for your feedback. We’re pleased everything was delivered on time, with regular updates and a clear delivery slot. We’re sorry for any surprise regarding the delivery charge shown on the invoice—this certainly isn’t the experience we want our customers to have and will feed this back internally.
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist
Great service
Great service! Very helpful and knowledgeable. Delivery available around our request and done within time scale given by 2 very pleasant men. I would definitely recommend!
2026年4月18日
Bensons For Beds - Inverness744 からの回答
Thank you for the great feedback! We’re so pleased you found our service helpful, knowledgeable, and flexible around your delivery needs — and that our friendly delivery team made everything run right on time. Thanks so much for the recommendation!
Thank you for your positive review - Lauryn at Customer Care 💜
Sales and Delivery service first class
In store service was very helpful. The staff were well trained and got me and my wife to a good solution quickly based on our requirements. Delivery went very smoothly , thanks to Steven & Wullie
2026年4月7日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Thank you for your great feedback! We’re pleased our well‑trained in‑store team helped you and your wife find the right solution quickly, and that delivery went smoothly with Steven and Wullie.
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist💜
Helpfull and friendly staff
2026年4月9日
Bensons For Beds - Inverness744 からの回答
Angus Martin,
We're so glad our staff was helpful and friendly! We appreciate your positive feedback and support.
Team Bensons - Jessica
Whole experience has been excellent…
From beginning of purchase within the Inverness branch to the delivery of the purchase, the service from Bensons has been superb.
Gentleman in the shop was excellent and knowledgeable and the two gentlemen who delivered the mattress were extremely pleasant and helpful
2026年3月28日
Bensons For Beds - Inverness744 からの回答
Thank you for the fantastic feedback! 😊 We’re delighted to hear the service was superb from the Inverness store right through to delivery. It’s great to know our in‑store colleague was knowledgeable and that the delivery team were so pleasant and helpful. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist
Bensons For Beds - Inverness744 からの回答
Thank you for giving us 5 stars Mr&Mrs MacLennan! We're so pleased you found the advice helpful and the whole buying experience nice and easy. Enjoy your new purchase,
Megan at Customer Care💜
Really good service and great advice…
Really good service and great advice from a very knowledgeable employee
2026年3月18日
Bensons For Beds - Inverness744 からの回答
Awesome to hear this Mrs Marriott! Great service and spot‑on advice from a knowledgeable team member — that’s exactly what we aim for. Thanks for the lovely feedback,
Megan at Customer Care! 😄
Jackie in the Inverness store was…
Jackie in the Inverness store was absolutely brilliant can't thank her enough for all her help and expertise, got my new mattress and loving it!
2026年3月14日
Bensons For Beds - Inverness744 からの回答
customer,
We're so happy to hear that our Inverness store provided brilliant service and expertise. We're glad you're loving your new mattress, and we appreciate your feedback!
Team Bensons
Rory (Inverness)was brilliant and his…
Rory (Inverness)was brilliant and his advice was really useful- he was professional and provided excellent information on the types of mattresses which helped to make a decision.
2026年3月13日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Rory in Inverness was absolutely brilliant! His professional advice and clear explanations on the different mattress options made choosing the right one so much easier. Super knowledgeable, super helpful — couldn’t have asked for better support,
Megan at Customer Care
The gentleman who helped me with the…
The gentleman who helped me with the choosing of the mattress was incredibly helpful.
The delivery was faultless.
Two men carried it in and put it on the bed for me. Then took the old one away. Wonderful service.
2026年3月8日
Bensons For Beds - Inverness744 からの回答
Susan Hunter,
We're happy to hear that our team member was incredibly helpful in choosing your mattress. It's great to know the delivery was faultless and that our team provided wonderful service. Thank you for your feedback.
Team Bensons
Great service
2026年2月23日
Bensons For Beds - Inverness744 からの回答
Thanks so much for your 5 star review Mrs Macleod! We really appreciate you choosing us.
We hope to welcome you back soon!
Megan at Customer Care
superb service
2026年2月13日
Bensons For Beds - Inverness744 からの回答
Thank you for contacting Bensons for Beds and leaving us a great review. Do be sure to come back to when you need new beds and we will be happy to help. Michael @ Team Bensons
Great and speedy
Great and speedy. Beautiful and sturdy bed. The mattress is really comfy also.
2026年2月13日
Bensons For Beds - Inverness744 からの回答
We're so happy to hear that you find the bed beautiful and sturdy and that the mattress is really comfy. Thank you for your positive feedback!
- Jessica at Team Bensons
Great service from staff at Bensons Inverness and the delivery team,
The team member at Bensons Inverness remembered that we had bought beds from Bensons before and quickly directed us to suitable options this time.
The delivery was bang on time and the delivery guys were quick, friendly and helpful.
2026年2月5日
Bensons For Beds - Inverness744 からの回答
We're delighted to hear that our team member remembered you and efficiently guided you to suitable options. It's also great the delivery team were quick, friendly and helpful. Thank you!
Excellent shop to deal with as they…
Excellent shop to deal with as they spent time explaining but yet left us alone when needed. From start to finish was great
2026年2月5日
Bensons For Beds - Inverness744 からの回答
We appreciate you taking the time to leave us this fantastic review! We're so glad you enjoyed the balance of assistance and independence we aim to provide.
Smooth from choosing to delivery
We were given time to consider before purchasing. From ordering to delivery was smooth with frequent clear communication/updates.
2026年1月31日
Bensons For Beds - Inverness744 からの回答
Thank you so much for your lovely review!
We’re really pleased to hear that you felt no pressure while choosing your items, and that everything from ordering to delivery went smoothly with clear updates along the way.
If you ever need any help or have any questions in the future, please don’t hesitate to get in touch — we’re always here and happy to support you.
Megan at Customer Care😊✨
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