Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
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レビュアーのコメントを見てみましょう
I was looking for a mattress (150-200) for my daughter. After review of availability and delivery time, the team proposed me a special offer and delivered the mattress as expected and in time ! A very... もっと見る
I was pleased with the choice of mattresses on the Internet, but it was good to be able to visit the shop to check that the mattress I was thinking of buying was comfortable. The staff in the shop wer... もっと見る
The staff were very knowledgeable without being pushy. The lady who spoke to us helped us to identify and clarify what we needed even though we had a rough idea what we wanted. The quality of the pr... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Inverness744 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, 英国
- 1463711010
4.9
優良
209件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rory (Inverness)was brilliant and his…
Rory (Inverness)was brilliant and his advice was really useful- he was professional and provided excellent information on the types of mattresses which helped to make a decision.
2026年3月13日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Rory in Inverness was absolutely brilliant! His professional advice and clear explanations on the different mattress options made choosing the right one so much easier. Super knowledgeable, super helpful — couldn’t have asked for better support,
Megan at Customer Care
The gentleman who helped me with the…
The gentleman who helped me with the choosing of the mattress was incredibly helpful.
The delivery was faultless.
Two men carried it in and put it on the bed for me. Then took the old one away. Wonderful service.
2026年3月8日
Bensons For Beds - Inverness744 からの回答
Susan Hunter,
We're happy to hear that our team member was incredibly helpful in choosing your mattress. It's great to know the delivery was faultless and that our team provided wonderful service. Thank you for your feedback.
Team Bensons
Great service
2026年2月23日
Bensons For Beds - Inverness744 からの回答
Thanks so much for your 5 star review Mrs Macleod! We really appreciate you choosing us.
We hope to welcome you back soon!
Megan at Customer Care
superb service
2026年2月13日
Bensons For Beds - Inverness744 からの回答
Thank you for contacting Bensons for Beds and leaving us a great review. Do be sure to come back to when you need new beds and we will be happy to help. Michael @ Team Bensons
Great and speedy
Great and speedy. Beautiful and sturdy bed. The mattress is really comfy also.
2026年2月13日
Bensons For Beds - Inverness744 からの回答
We're so happy to hear that you find the bed beautiful and sturdy and that the mattress is really comfy. Thank you for your positive feedback!
- Jessica at Team Bensons
Great service from staff at Bensons Inverness and the delivery team,
The team member at Bensons Inverness remembered that we had bought beds from Bensons before and quickly directed us to suitable options this time.
The delivery was bang on time and the delivery guys were quick, friendly and helpful.
2026年2月5日
Bensons For Beds - Inverness744 からの回答
We're delighted to hear that our team member remembered you and efficiently guided you to suitable options. It's also great the delivery team were quick, friendly and helpful. Thank you!
Excellent shop to deal with as they…
Excellent shop to deal with as they spent time explaining but yet left us alone when needed. From start to finish was great
2026年2月5日
Bensons For Beds - Inverness744 からの回答
We appreciate you taking the time to leave us this fantastic review! We're so glad you enjoyed the balance of assistance and independence we aim to provide.
Smooth from choosing to delivery
We were given time to consider before purchasing. From ordering to delivery was smooth with frequent clear communication/updates.
2026年1月31日
Bensons For Beds - Inverness744 からの回答
Thank you so much for your lovely review!
We’re really pleased to hear that you felt no pressure while choosing your items, and that everything from ordering to delivery went smoothly with clear updates along the way.
If you ever need any help or have any questions in the future, please don’t hesitate to get in touch — we’re always here and happy to support you.
Megan at Customer Care😊✨
Bensons For Beds - Inverness744 からの回答
We're delighted our staff and delivery firm were friendly and helpful! We appreciate your positive feedback,
Megan at Customer Care
Great price for the lovely bed we…
Great price for the lovely bed we bought Bensons and great customer service in the Inverness store.
2026年1月28日
Bensons For Beds - Inverness744 からの回答
We're happy to hear that you found a lovely bed at a great price and that you received great customer service at our Inverness store. Thank you!
Very good customer service in the…
Very good customer service in the showroom. A nice relaxed and friendly service plus the sales staff were also very knowledgeable.
Nice good quality furniture.
2026年1月13日
Bensons For Beds - Inverness744 からの回答
We're so glad you found our showroom service relaxed and friendly, and that our sales team's knowledge was helpful! We appreciate your feedback on our furniture quality.
An excellent friendly,customer service…
An excellent friendly,customer service at Bensons For Beds. Grant was the salesman and very knowledgeable and informative about the bed-frames and mattresses. I would highly recommend this company as I felt it was a much more personalised approach. Thank you! Fiona
2026年1月16日
Bensons For Beds - Inverness744 からの回答
We're delighted you found our service excellent and friendly. It's great to hear that you found our team member knowledgeable and informative, and that you appreciated the personalised approach. Thank you for your recommendation!
Excellent service in the Inverness branch !
We were served by a woman called Jackie in the Inverness branch excellent service left us too it, gave us help when we needed it didn’t push us in to anything. Made the purchase more than easy too can’t recommend her enough!!
2026年1月8日
Bensons For Beds - Inverness744 からの回答
We’re delighted to hear Jackie provided excellent service, giving you space to browse while being ready to help when needed. Your recommendation means so much! Thank you for your positive review – Lauryn at Customer Care 💜
The experience from start to finish was…
The experience from start to finish was 2nd to none can’t thank Jaqueline enough.
2025年12月15日
Bensons For Beds - Inverness744 からの回答
We're happy to hear that your experience was exceptional from beginning to end. We appreciate you acknowledging the great service you received.
Very easy to use the web site
Very easy to use the web site. Quick and simple. Description of product very detailed and helpful. I would recommend using this site.
2025年12月3日
Bensons For Beds - Inverness744 からの回答
We're happy to hear our website was easy to navigate and provided helpful product details! Thank you for recommending our site and for your positive feedback.
– Thank you, Jess- Team Bensons
The sales assistant Kerry was very…
The sales assistant Kerry was very friendly, polite and helpful. The store was clean, tidy and light.
A good experience.
2025年12月2日
Bensons For Beds - Inverness744 からの回答
We appreciate you sharing your feedback! We're so glad to hear that you found the store clean and the staff helpful, making for a good experience.
– Thank you, Jess- Team Bensons
Inverness store
Not received yet, but salesman was great and as he wasn’t too pushy, was one of the reasons for the sale.
2025年11月30日
Bensons For Beds - Inverness744 からの回答
We appreciate your positive comments about the salesperson and that their approach led to your purchase. We hope you receive your order soon!
– Thank you, Jess- Team Bensons
Great selection
The staff at the Inverness branch were great. Very knowledgeable and helpful. Grant’s advice was really helpful. What we liked was we were able to try the beds on our own without pushy sales staff. We bought our last bed from Bensons for Beds 15 years ago which we have loved which is way we bought our new bed from them again.
2025年11月13日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're happy to hear that the staff at our Inverness branch were so helpful and knowledgeable! It's great you felt comfortable trying the beds and appreciated the advice. Thank you for your continued loyalty; we appreciate your positive feedback.
- Megan at Customer Care
Friendly staff
Friendly staff, lots of choices 😁
Looking forward to receiving my purchase, thank you for the very helpful customer service Inverness Store.
2025年11月17日
Bensons For Beds - Inverness744 からの回答
We appreciate you sharing your positive experience with our Inverness store Mrs Murray! We are so pleased to hear that our Inverness team was helpful, and we hope you enjoy your purchase.
Please tell a friend—we’d love to help them too!
Megan at Customer Care
Great purchase and experience
Ordered bed when on offer and was happy with price and payment options. From outset they set realistic expectations about delivery and were clear on delivery date. Received a few confirmation re day of delivery. Was very lucky to be the last on the list so arrived after my work finished. As promised the delivery team called half an hour away and were very good with the delivery. Really nice guys. In my move to a new house/area this was the most successful purchase and delivery experience! Thanks Bensons!
2025年11月10日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. – Thank you, Anthea - Team Bensons
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