The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the B... もっと見る
企業が回答しました
所在地
所在地を変更Belgrave Retail Park, Northfield Avenue, NN16 9XZ Kettering, Northamptonshire, GB
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My mattress was delivered early and I wasn’t required to do anything myself. The men were polite, courteous and helpful. Couldn’t ask for better
企業が回答しました
From buying the bed from Martin in Kettering and to the delivery from Craig & Kev a great experience. The bed is so comfortable. Thank you Bensons
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad ba... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Kettering Belgrave Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Belgrave Retail Park, Northfield Avenue, NN16 9XZ, Kettering, Northamptonshire, 英国
4.7
優良
112件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I would probably shop there again.
My experience right from the start to finish was good but the only thing that i didn't like was the amount of emails that i received.
2026年2月9日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're glad you enjoyed your experience. We appreciate your feedback and we'll review the number of emails to improve our customer experience.
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We are happy to hear that you had a positive experience with our service. Thank you for your feedback!
Brilliant from start to finish
2026年2月6日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with our team!
Great service from Bensons for beds Kettering
Excellent experience buying a new bed from Bensons for beds in Kettering.
Would like to say the whole experience was first class from start to finish. Extremely helpful salesman on the day answered all the questions ,he knew the contents of the store almost from memory.
The delivery was like clockwork too, several emails kept me up to date on my chosen delivery day and time slot.
On the day i was updated on my drivers progress and received two calls explaining their eta . The delivery itself was great even though the weather was appalling the guys just got on with it took the bed etc to the room of my choice all the while being careful of my walls light fittings and furniture.
My experience was definitely 10 out of 10. Thank you.
2026年2月5日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your experience buying a new bed. We're happy to hear that you found the service to be first class from start to finish and that the delivery went smoothly. Thank you for your positive feedback.
VERY HELPFUL AND INFORMATIVE
2026年2月6日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you taking the time to share your feedback! We are very happy to hear that you found our services helpful and informative.
Good advice in store
We received very helpful advice in the store which enabled to make the perfect choice of bed.
Delivery team were also very polite and considerate.
2025年12月30日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you received helpful advice in the store, enabling you to make the perfect bed choice. We appreciate your positive feedback regarding the delivery team!
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your experience. We're so glad to hear our sales manager and delivery team were fantastic!
We truly appreciate your feedback.
Megan at Customer Care
Very helpful in store
Very helpful in store, good communication on delivery time and delivered within the 2-hour window by a friendly team.
2026年1月16日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that our in-store team was helpful and that you received good communication regarding the delivery, which was on time and friendly!
Went instore and online and both…
Went instore and online and both experiences were very good.
2026年1月17日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're glad you found both your in-store and online experiences very good. Thank you for sharing your positive feedback with us!
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We’re so glad everything arrived on time and just as expected – with helpful service too! 💜 Thank you for your positive review - Lauryn at Customer Care
Brilliant Customer Service
Martin was great, didn't jump on us as soon as we walked in, but said let him know when we were ready. When we were ready, he actually listened to what we were looking for, rather than trying to to sell what he thought we might want, so we found the perfect bed.
2026年1月5日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We’re so glad Martin gave you the space to browse and then helped you find the perfect bed when you were ready – that’s great service! Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for your feedback Yvonne! We’re delighted to hear you received great service and found good value for money. We appreciate your kind words and look forward to welcoming you back,
Megan at Customer Care
Great experience through from sale to…
Great experience through from sale to delivery. Thank you
2025年12月18日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy that your experience, from the sale to the delivery, was great. Thank you for your positive feedback; we appreciate it.
Thank you once again for your kind words. We're always here if you need anything further,
Megan at Customer Care
From shop to delivery a great service
From shop to delivery i received a first class service with excellent product.
The price paid was also very good thanks to instore promotions.
Well done!
2025年12月15日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your positive experience with our first-class service and excellent product, especially with the instore promotions. We're so glad!
Very professional service handled very…
Very professional service handled very well delivered very quickly and professionally. The headboard supplied the stays for it were frankly a poor design like most modern day beds irregardless of supplier
2025年12月15日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that the service and delivery met your expectations. We appreciate your feedback regarding the headboard stays' design and will consider this to improve our products.
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
Nice company
Nice company, no high pressure selling at time of purchase, delivered on time with excellent comunication throughout. Thank you.
2025年12月2日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your positive experience with us! We're so happy to hear that you were pleased with our service and communication.
– Thank you, Jess- Team Bensons
Great friendly service from Martin at…
Great friendly service from Martin at the Kettering branch, explained things well and gave me the confidence to buy.
2025年11月28日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you had a great experience at the Kettering branch! We appreciate your positive feedback and are so glad we could help you feel confident in your purchase.
Staff
Staff, We were welcomed into the Kettering store by 'Pippa' who we found to be a very polite , friendly, & professional person ,Pippa helped us to select the mattress most suitable for our needs , John & Diane
2025年11月23日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you so much for your great review ! You deserve nothing less than great customer service! I will pass this back to the store so that Pippa can be given the credit she deserves. - Team Bensons
beds
Definitely be choosing Bensons for beds again great service and John H and Steven B set up the new bed and cleaned all the other rubbish and took it away great work chaps new bed is fantastic thanks
2025年11月20日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We’re so glad to hear you had a fantastic experience Mark! Huge shoutout to John H and Steven B for going above and beyond with the setup and cleanup—sounds like they nailed it. Enjoy your new bed! 💜 Thank you for your positive review – Lauryn at Customer Care
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