I was unsure of what I needed exactly, but that was quickly resolved with help from Jay, the SM, who calmly spoke through everything after I explained roughly what I was looking for. He helped me thro... もっと見る
企業が回答しました
所在地
所在地を変更Belgrave Retail Park, Northfield Avenue, NN16 9XZ Kettering, Northamptonshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the B... もっと見る
企業が回答しました
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad ba... もっと見る
企業が回答しました
Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Kettering Belgrave Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Belgrave Retail Park, Northfield Avenue, NN16 9XZ, Kettering, Northamptonshire, 英国
4.7
優良
119件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Seamless procedure from ordering to delivery.
Helpful store manager.
Delivery faultless with frequent notifications. Two hour delivery slot given and driver calls when nearby.
2026年2月26日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Jean,
We're happy to hear that the store manager was helpful! We're also glad you found our delivery notifications and driver updates useful. Thank you for your positive feedback.
Team Bensons
A good experience
It was a good experience from start to finish. We were given the space, time, and information to make an informed choice when we visited the Kettering showroom. Communication between purchase and delivery was first class. Delivery was as expected and without fuss
2026年2月2日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Chris,
We're happy to hear that you had a good experience from start to finish. It's great to know you felt you had the space and information needed to make an informed choice and that our communication was first class. We appreciate your feedback regarding the delivery.
Team Bensons
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for your lovely review Natalie! 😊 We’re so pleased to hear that Martin was so helpful. We’ll be sure to pass on your kind words — he’ll really appreciate them!
We hope to welcome you back soon!
Megan at Customer Care
The bed arrived on the same day they…
The bed arrived on the same day they said it would. Had to assemble it myself with the help of my husband. I must say the steps are easy to follow and the bed frame is stunning. I also liked the idea of having storage underneath.
2026年2月20日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for your lovely review Nicola! 😊 We’re so pleased to hear your bed arrived exactly when expected. It’s great to know that the assembly instructions were easy to follow and that you and your husband found the process straightforward. The bed frame sounds perfect for your home — and the added storage underneath is such a handy bonus! Enjoy your beautiful new bed,
Megan at Customer Care
Benson's delivery team did a great job…
Benson's delivery team did a great job of bringing the mattress up a difficult set of stairs. No complaints
2026年2月17日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that our delivery team provided excellent service and successfully navigated the difficult stairs. We appreciate your positive feedback!
I would probably shop there again.
My experience right from the start to finish was good but the only thing that i didn't like was the amount of emails that i received.
2026年2月9日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're glad you enjoyed your experience. We appreciate your feedback and we'll review the number of emails to improve our customer experience.
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We are happy to hear that you had a positive experience with our service. Thank you for your feedback!
Brilliant from start to finish
2026年2月6日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with our team!
Great service from Bensons for beds Kettering
Excellent experience buying a new bed from Bensons for beds in Kettering.
Would like to say the whole experience was first class from start to finish. Extremely helpful salesman on the day answered all the questions ,he knew the contents of the store almost from memory.
The delivery was like clockwork too, several emails kept me up to date on my chosen delivery day and time slot.
On the day i was updated on my drivers progress and received two calls explaining their eta . The delivery itself was great even though the weather was appalling the guys just got on with it took the bed etc to the room of my choice all the while being careful of my walls light fittings and furniture.
My experience was definitely 10 out of 10. Thank you.
2026年2月5日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your experience buying a new bed. We're happy to hear that you found the service to be first class from start to finish and that the delivery went smoothly. Thank you for your positive feedback.
VERY HELPFUL AND INFORMATIVE
2026年2月6日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you taking the time to share your feedback! We are very happy to hear that you found our services helpful and informative.
Good advice in store
We received very helpful advice in the store which enabled to make the perfect choice of bed.
Delivery team were also very polite and considerate.
2025年12月30日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you received helpful advice in the store, enabling you to make the perfect bed choice. We appreciate your positive feedback regarding the delivery team!
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your experience. We're so glad to hear our sales manager and delivery team were fantastic!
We truly appreciate your feedback.
Megan at Customer Care
Very helpful in store
Very helpful in store, good communication on delivery time and delivered within the 2-hour window by a friendly team.
2026年1月16日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that our in-store team was helpful and that you received good communication regarding the delivery, which was on time and friendly!
Went instore and online and both…
Went instore and online and both experiences were very good.
2026年1月17日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're glad you found both your in-store and online experiences very good. Thank you for sharing your positive feedback with us!
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We’re so glad everything arrived on time and just as expected – with helpful service too! 💜 Thank you for your positive review - Lauryn at Customer Care
Brilliant Customer Service
Martin was great, didn't jump on us as soon as we walked in, but said let him know when we were ready. When we were ready, he actually listened to what we were looking for, rather than trying to to sell what he thought we might want, so we found the perfect bed.
2026年1月5日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We’re so glad Martin gave you the space to browse and then helped you find the perfect bed when you were ready – that’s great service! Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for your feedback Yvonne! We’re delighted to hear you received great service and found good value for money. We appreciate your kind words and look forward to welcoming you back,
Megan at Customer Care
Great experience through from sale to…
Great experience through from sale to delivery. Thank you
2025年12月18日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy that your experience, from the sale to the delivery, was great. Thank you for your positive feedback; we appreciate it.
Thank you once again for your kind words. We're always here if you need anything further,
Megan at Customer Care
From shop to delivery a great service
From shop to delivery i received a first class service with excellent product.
The price paid was also very good thanks to instore promotions.
Well done!
2025年12月15日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your positive experience with our first-class service and excellent product, especially with the instore promotions. We're so glad!
Very professional service handled very…
Very professional service handled very well delivered very quickly and professionally. The headboard supplied the stays for it were frankly a poor design like most modern day beds irregardless of supplier
2025年12月15日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that the service and delivery met your expectations. We appreciate your feedback regarding the headboard stays' design and will consider this to improve our products.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。