I was unsure of what I needed exactly, but that was quickly resolved with help from Jay, the SM, who calmly spoke through everything after I explained roughly what I was looking for. He helped me thro... もっと見る
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所在地
所在地を変更Belgrave Retail Park, Northfield Avenue, NN16 9XZ Kettering, Northamptonshire, GB
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レビュアーのコメントを見てみましょう
The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the B... もっと見る
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Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad ba... もっと見る
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Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation... もっと見る
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企業情報
Bensons For Beds - Kettering Belgrave Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Belgrave Retail Park, Northfield Avenue, NN16 9XZ, Kettering, Northamptonshire, 英国
4.7
優良
119件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
Nice company
Nice company, no high pressure selling at time of purchase, delivered on time with excellent comunication throughout. Thank you.
2025年12月2日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you sharing your positive experience with us! We're so happy to hear that you were pleased with our service and communication.
– Thank you, Jess- Team Bensons
Great friendly service from Martin at…
Great friendly service from Martin at the Kettering branch, explained things well and gave me the confidence to buy.
2025年11月28日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you had a great experience at the Kettering branch! We appreciate your positive feedback and are so glad we could help you feel confident in your purchase.
Staff
Staff, We were welcomed into the Kettering store by 'Pippa' who we found to be a very polite , friendly, & professional person ,Pippa helped us to select the mattress most suitable for our needs , John & Diane
2025年11月23日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you so much for your great review ! You deserve nothing less than great customer service! I will pass this back to the store so that Pippa can be given the credit she deserves. - Team Bensons
beds
Definitely be choosing Bensons for beds again great service and John H and Steven B set up the new bed and cleaned all the other rubbish and took it away great work chaps new bed is fantastic thanks
2025年11月20日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We’re so glad to hear you had a fantastic experience Mark! Huge shoutout to John H and Steven B for going above and beyond with the setup and cleanup—sounds like they nailed it. Enjoy your new bed! 💜 Thank you for your positive review – Lauryn at Customer Care
Mattress purchase
Member of staff (likely the store manager) was approachable and knowledgeable about the stock.
2025年10月31日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that the staff member was helpful and knowledgeable! We appreciate your positive feedback and are glad you enjoyed your experience with us.
Thanks again for your support — we truly appreciate it,
Megan at Customer Care
Well sorted
2025年10月31日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thanks so much for your review! We're glad to hear it — that’s what we love to hear. If you need anything else, we’re always happy to help!
Kind regards,
Megan
Customer Care Team
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate your positive feedback on our in-store and delivery service! We're so glad you had a great experience with us.
Hope to see you again in the future,
Megan at Customer Care
Being shown the products but no hard…
Being shown the products but no hard sell. Left to make own choice.
2025年10月20日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're glad you appreciated the no-pressure environment and the freedom to choose. Thank you for your review – Lauryn at Customer Care 💜
Mattress purchased
It was our first time visiting a Benson for Beds store and we managed to select our new mattress with ease. The sales person allowed us time to navigate the store,chat about our requirements without pressure.
2025年10月12日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for sharing your experience! We're so glad your first visit to Bensons for Beds was a smooth one. It’s great to hear that our salesperson gave you the space and support to find the right mattress without any pressure. We hope you’re loving your new choice and sleeping soundly, Megan at Customer Care❤️
Good service
2025年10月14日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We are so happy to hear that you found our service efficient and friendly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate you letting us know our in-store staff and delivery service were so helpful. We're so glad you had a positive experience! – Lauryn at Customer Care 💜
Great customer service
Martyn at Bensons for Beds in Kettering was very helpful and gave a great advise, without being too overwhelming, as some sales and marketing managers and staff can often be. He has explained all the variety for the products in a great detail, making the choice and purchase easy for us.
2025年9月24日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We appreciate your feedback. We're happy to hear that our team member was helpful and provided great advice without being overwhelming. It's great to know the detailed explanations made the choice and purchase easy for you.
Take care,
Megan at Customer Care
Review based on kettering branch mid…
Review based on kettering branch mid week experience. Store closed at 17:35 despite online and shop front window close at 6pm. Went into DFS next door who says managers car is there. So maybe he is getting busy with a staff member in the back. Popped into dreams and they report it is normal for them to do this.
2025年9月25日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for taking the time to share your feedback. We take all customer comments seriously and are committed to providing accurate and respectful responses.
We’d like to clarify that our Kettering branch’s official closing time is 6:00 PM, and our team always strives to adhere to those hours. On rare occasions, unforeseen circumstances may lead to early closure, and we sincerely apologise if this caused you any inconvenience during your visit.
Thank you
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thanks so much! Great service and great prices—that’s what we aim for!
We hope to see you again in the future,
Megan at Customer Care
Very friendly and knowledgeable with…
Very friendly and knowledgeable with out trying to push or upsell as other shops try and that can just be confusing or annoying as buying a bed is not high on my list of best ever shopping trips. I don't get excited about bed shopping. It was nice to be advised and guilded on the product and things kept simple.
I hope the delivery process is just as straightforward
Kind regards
Graham.
2025年9月24日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you found our team friendly and knowledgeable, and that you appreciated the straightforward advice. We hope the delivery goes just as smoothly for you. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
No Hassle
No Hassle. great salesman. Have been using Bensons for Beds since first needed beds in 1998. would use any other company
2025年9月20日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you had a hassle-free experience with our salesperson! It's great to know you've trusted us since 1998. Thank you for your continued loyalty!
Thank you,
Lauryn at Customer Care.
Bed and mattress
Very good service bed and mattress arrived packed and was delivered with care to my chosen room..
2025年9月12日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you received your bed and mattress well-packed and delivered carefully to your room of choice. Thank you for your positive feedback.
Best Wishes,
Megan at Customer Care
Warm welcome and great customer service…
Warm welcome and great customer service and knowledgeable about stock on display made purchases very easy Simon was pleasure to deal with and would highly recommend this store
2025年9月14日
自発的なレビュー
Bensons For Beds - Kettering Belgrave Retail Park からの回答
We're happy to hear that you had a positive experience! It's great to know our team's knowledge and service made your purchases easy. We appreciate your recommendation and thank you for your feedback
Megan at Customer Care
Very good experience
Very good experience!
The sale person was very approachable and knowledgeable helping us to decide without pushing us.
2025年8月2日
Bensons For Beds - Kettering Belgrave Retail Park からの回答
Thank you for the positive feedback! We strive to provide a comfortable and informative sales experience for our customers. Glad to hear we were able to help without being pushy. We hope to see you again soon, Megan at Customer Care
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