The sales assistant was great as already evidenced in my review. Here I will focus on the delivery. I would particularly like to thank the young man (? Benjamin/Joseph) who delivered the mattresses... もっと見る
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This review is based on our experience of choosing and ordering our bed in Lincoln. The manager David was extremely helpful and knowledgeable. He gave us all the time we needed to decide on our purcha... もっと見る
Gemma at the Lincoln branch was exceptional. After visiting a couple of bed shops and not being convinced by the mattresses or service, we were pleasantly surprised. Gemma took us through the selectio... もっと見る
企業が回答しました
Bensons for Beds made the process of buying a bed simple from start to finish. The salesman listened to our requirements and gave us plenty of time to make our choices. He carefully explained to benef... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Lincoln602 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, 英国
- 1522535143
4.8
優良
706件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Personalised services
I am very satisfied with the purchased product. I wanted an orthopaedic bed suitable for my health problems. Thanks to the high professionalism of the team, the selection process, along with its delivery it was easy and smooth. Now I can finally enjoy my restful nights in a very good quality mattress. Highly recommend their services in a very personalised manner.
2025年12月15日
Bensons For Beds - Lincoln602 からの回答
We're very glad that you are satisfied with your new orthopaedic bed. It's great to know that our team's professionalism made the selection and delivery process easy. Thank you for recommending us,
Megan at Customer Care
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that our salesperson was patient and helpful during your visit. Thank you for your positive feedback!
Bed delivery and assembly.
Good contact prior to delivery. Delivery personnel were respectful of our property, polite and professional. Use of the bed (TV) was well explained and demonstrated. Highly recommended.
2025年12月9日
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that you experienced good communication before delivery and that our delivery personnel were respectful, polite, and professional. We appreciate your recommendation!
Thank you, Team Bensons - Jess
Highly recommend the Lincoln branch
I had a good idea of what I wanted when I went into the shop. I spoke to Jamie at the Lincoln branch and he was very helpful and showed me what was available and made my purchase nice and straight forward. So nice to have a freindly and helpful service. I can highly recommend.
2025年12月8日
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that you had a positive experience! It's great to know that our team offered friendly and helpful service, making your purchase straightforward. Thanks for recommending us!
Thank you, Team Bensons - Jess
Andrew was a terrific salesman.Very…
Andrew was a terrific salesman.Very impressive. Can't wait for the bed to arrive
2025年11月24日
Bensons For Beds - Lincoln602 からの回答
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Stewart - Team Bensons
Fantastic, pressure-free experience.
The store is clean and staff only interacted with us to see if we needed any help. Unlike some other stores we had been to, there was no feeling of pressure. Andrew helped us out and we did a pressure test to see what type of mattress we liked. Then he showed us mattresses that fit that profile. The mattresses ranged in price, which was nice. No assumptions were made and there was no pressure to buy the most expensive of the lot. Andrew arranged to have our new mattress delivered on a day that suited us and set the old mattress to be collected and recycled. Overall, it was a fantatic, pressure-free experience. I highly recommend.
2025年11月30日
Bensons For Beds - Lincoln602 からの回答
Thank you for your detailed review! We’re thrilled Andrew provided a pressure-free, helpful experience and arranged delivery and recycling to suit you. We appreciate your recommendation,
Megan at Customer Care
Bensons For Beds - Lincoln602 からの回答
Thank you so much for your review, we appreciate you to taking the time. – Thank you, Jess- Team Bensons
Knowledgeable,friendly
Knowledgeable,friendly, helpful staff. Good range of products, prices good.
2025年12月1日
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that you found our staff helpful and knowledgeable, and that you were satisfied with our prices and products.
Excellent sales staff
Really impressed with the salesman in the Lincoln branch. He absolutely deserved the sale! He was endlessly patient with my mum and made sure he found her the right bed, headboard and base to fit her needs, within her budget. He didn't rush us at all and made us feel like valued customers. (The opposite to how we'd just felt in the Dreams store next door!)
2025年11月27日
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that your mum had such a positive experience in our Lincoln branch. We appreciate you highlighting the team member's patience and dedication to finding the perfect bed within budget. It's great to know we made you feel valued. Thank you for your feedback!
Bensons for Beds
Bensons for Beds - Lincoln
Great service. The salesman was very welcoming and friendly. He showed us the different brands and types of mattress we wanted along with the technical information for each of them. He left us to try them out and make up our own minds and answered all our questions. We highly recommend this shop.
2025年11月27日
Bensons For Beds - Lincoln602 からの回答
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Great service
Delivered on time, really well packaged and the delivery guys were polite and helpful.
2025年11月20日
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that your delivery was on time and well-packaged! We appreciate your kind words regarding our delivery team's politeness and helpfulness.
Take care,
Megan at Customer Care
Brilliant service
Quick easy all complete online with ease.
Delivery was very good, lads where nice and very helpful getting the bed in the house.
2025年8月27日
Bensons For Beds - Lincoln602 からの回答
Thanks for sharing Michael! We’re glad your online purchase was quick and easy, and that our delivery team made sure everything was brought in safely. Enjoy your new bed! Megan at Customer Care🛏✨
Really impressed with the delivery and…
Really impressed with the delivery and installation today, Wojclech and Brian worked very hard and did a fantastic job assembling our new superking ottoman bed. Cleaned up after themselves and left everything tidy
Well done guys. Love it
2025年11月4日
Bensons For Beds - Lincoln602 からの回答
Thank you for sharing! We’re thrilled Wojclech and Brian provided such careful delivery and did a fantastic job assembling your super king ottoman bed. It’s great to hear they left everything spotless—enjoy your new bed,
Megan at Customer Care
Very helpfull but not overpowering
Very helpfull but not overpowering. Left us to choose and then helped with any questions we had. A great choice etc and prices. Even acknowledged the veterans discount card. Very good.
2025年11月20日
Bensons For Beds - Lincoln602 からの回答
Thank you for your feedback! We’re so pleased to hear our team struck the perfect balance—helpful without being overpowering—and that you found a great choice at a great price. 💜
Thank you for your positive review – Lauryn at Customer Care
They had exactly what we wanted and at…
They had exactly what we wanted and at a great price
2025年11月21日
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that you found exactly what you wanted at a great price! Thank you for your positive feedback; we appreciate it.
- Megan at Customer Care
New bed
Great help from the store manager Dave, when we arrived in the Lincoln store on Triton Road. Not too pushy with sales and he was there to answer any questions we had. Looking forward to our new bed arriving in a few weeks 😀
2025年11月5日
Bensons For Beds - Lincoln602 からの回答
We're glad you enjoyed your experience in our Lincoln store. It's great to hear that our team was helpful and not too pushy. We appreciate your feedback and hope you love your new bed! Thank you for sharing your positive feedback – Lauryn at Customer Care 💜
Purchase of new mattress & divan bed
The sales consultant Gemma was very helpful and knowledgeable in helping us choose the right mattress and divan bed for our needs.
The delivery process and options/costs for assembly and removal of old bed and mattress were clearly explained.
The optional aftercare plan was explained to us and automatically added to our invoice, however we asked for this to be removed as we didn’t feel we needed it - IRC it was something like £150 for 3 years cover and covered surface damage only - so recommend you check whether this cover meets your requirements before agreeing for it to be added to your invoice.
2025年11月1日
Bensons For Beds - Lincoln602 からの回答
We appreciate your positive feedback regarding the assistance you received in choosing your mattress and divan bed, as well as the clear explanation of our delivery process. We acknowledge your comments about the aftercare plan and suggest customers assess if it aligns with their needs.
Thank you for your positive review – Lauryn at Customer Care
Bensons For Beds - Lincoln602 からの回答
Thank you for your feedback! We’re delighted to hear that your delivery was handled with great care and that the team also took away your old item.
Thank you for your positive review Keith – Lauryn at Customer Care 💜
Good communication about delivery and…
Good communication about delivery and great delivery men . Tracking app excellent
2025年11月4日
Bensons For Beds - Lincoln602 からの回答
We're happy to hear that you were pleased with our delivery communication, our delivery team, and the tracking app. Thank you for your positive feedback,
Megan
Customer Care Team
Bensons For Beds - Lincoln602 からの回答
We appreciate you mentioning our kind and helpful staff member! We are so glad that you had a positive experience with our team.
Hope to see you again in the future,
Megan at Customer Care!
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