The sales assistant was great as already evidenced in my review. Here I will focus on the delivery. I would particularly like to thank the young man (? Benjamin/Joseph) who delivered the mattresses... もっと見る
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This review is based on our experience of choosing and ordering our bed in Lincoln. The manager David was extremely helpful and knowledgeable. He gave us all the time we needed to decide on our purcha... もっと見る
Gemma at the Lincoln branch was exceptional. After visiting a couple of bed shops and not being convinced by the mattresses or service, we were pleasantly surprised. Gemma took us through the selectio... もっと見る
企業が回答しました
Bensons for Beds made the process of buying a bed simple from start to finish. The salesman listened to our requirements and gave us plenty of time to make our choices. He carefully explained to benef... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Lincoln602 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, 英国
- 1522535143
4.8
優良
706件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Good Service
Gemma at the Lincoln branch was exceptional. After visiting a couple of bed shops and not being convinced by the mattresses or service, we were pleasantly surprised. Gemma took us through the selection of firm mattresses we wanted in a thorough and knowledgeable way. We are very excited about our new mattress arriving.
2026年9月30日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Gemma provided you with exceptional service and helped you find the perfect mattress. Your excitement means a lot to us, and we can't wait for you to enjoy your new purchase. Welcome to our family!
Great service from Gemma at the…
Great service from Gemma at the showroom. Followed by quick and punctual delivery to our home. Thanks.
2026年10月5日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Gemma provided great service and that your delivery was prompt. We appreciate your support and look forward to serving you again in the future!
Bensons For Beds - Lincoln602 からの回答
Thank you for your kind words! We're thrilled to hear you enjoyed the presentation and found our assistant pleasant. Your satisfaction is our priority, and we look forward to serving you again soon!
Excellent service …
Excellent service from beginning to end. Andrew in the shop was very helpful, pleasant and friendly, talking us through what we wanted and then leaving us alone to decide. Delivery was excellent too, the men were very professional and assembled the bed very quickly, they too were very pleasant and friendly. The bed is so comfy too. Highly recommend
2026年10月1日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're thrilled to hear that Andrew and our delivery team provided excellent service and that you're enjoying your new bed. Your recommendation means a lot to us. We look forward to serving you again in the future!
⭐⭐⭐⭐⭐ Excellent service from Bensons…
⭐⭐⭐⭐⭐ Excellent service from Bensons for Beds – outstanding delivery team
I’m very pleased with both the products and the service from Bensons for Beds. The whole experience has been professional and well organised, but I would particularly like to recognise Emilian, the driver, and his assistant Daniel for going above and beyond.
When they arrived, they kindly agreed to dismantle our existing single bed from one bedroom and move and reassemble it in another room downstairs. This was not part of their actual delivery duties, but they went out of their way to help us without hesitation.
What really stood out was the way they carried out everything: friendly, respectful, careful and highly professional. They worked efficiently, took care with our home and belongings, and were genuinely helpful throughout.
People often remember a company because of its products, but it is the people representing the company who can make the experience truly exceptional. Emilian and Daniel are a credit to Bensons for Beds, and their attitude and willingness to help deserve recognition.
Thank you both for the excellent service. I would happily recommend Bensons for Beds, and particularly this delivery team, to anyone looking for a professional and customer-focused experience.
2026年9月30日
自発的なレビュー
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our delivery team, Emilian and Daniel. Their dedication to going above and beyond truly reflects our commitment to excellent service. We appreciate your recommendation and look forward to serving you again!
Thanks you to Andrew at the Lincoln…
Thanks you to Andrew at the Lincoln branch , helpful , friendly , not pushy and help me make right choice
2026年9月28日
Bensons For Beds - Lincoln602 からの回答
Thank you for your kind words! We're thrilled to hear that Andrew provided you with helpful and friendly service. Our team is dedicated to ensuring you make the right choice. We appreciate your feedback and look forward to serving you again at our Lincoln branch!
5 stars 🌟 the delivery drivers did an…
5 stars 🌟 the delivery drivers did an incredible job.
I really appreciated them putting on show covers and removing all the wrapping on my mattress and taking it away.
Such wonderful service.
Thanks 🙏 to the delivery team.
2026年8月31日
Bensons For Beds - Lincoln602 からの回答
Thank you for your fantastic review! We're thrilled to hear that our delivery team provided you with such great service. We always strive to go the extra mile for our customers. Your appreciation means a lot to us. Enjoy your new mattress!
NEW BED.
It is the third time in a year that we as a family have bought from Benson Beds in Lincoln. David the manager is amazing. So helpful and patient. Always smiling. Gemma served us too this time and was also polite and helpful. Thankyou for looking after us.
2026年9月28日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're thrilled to hear that you and your family keep choosing Benson Beds. David and Gemma are truly dedicated to providing excellent service, and we appreciate your kind words. We look forward to welcoming you back for your next purchase!
Ordering was easy
Ordering was easy. Helpful staff in store. Delivery was on time and delivery guys where great. Put mattress where we wanted.
Many thanks
2026年9月27日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're thrilled to hear that you had a smooth ordering experience and that our team provided great service. It's fantastic to know the delivery went well. We appreciate your support and look forward to serving you again!
Many thanks to Gemma for being…
Many thanks to Gemma for being extremely helpful in navigating the numerous different options for mattresses and beds
2026年9月27日
Bensons For Beds - Lincoln602 からの回答
Thank you for your kind words! We're thrilled to hear that Gemma was able to assist you in finding the perfect mattress and bed. Our team is dedicated to providing great service, and we appreciate your feedback. We hope you enjoy your new purchase!
Excellent service from start to finish
Bensons for Beds made the process of buying a bed simple from start to finish. The salesman listened to our requirements and gave us plenty of time to make our choices. He carefully explained to benefits and reviewed the purchase thoroughly with us. The delivery guys were excellent. Very professional and friendly guys who took care when removing the old bed and took the time to set up the new one properly. Would recommend Benson for Beds to anyone
2026年9月21日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're thrilled to hear that our team made your bed-buying experience so enjoyable. It's great to know our sales and delivery staff provided the service you deserve. We appreciate your recommendation and look forward to serving you again!
Excellent and very helpful service
2026年9月24日
Bensons For Beds - Lincoln602 からの回答
Thank you for your kind words! We're thrilled to hear that you found our service excellent and helpful. Our team is dedicated to providing the best experience possible, and your feedback motivates us to keep up the great work. We look forward to serving you again!
Professional Service Throughout!
To Casey at Lincoln store and Emilio and Dante who delivered and set the bed up, I thank you for your 5 star service. Can highly recommend Bensons.
2026年9月7日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We are so pleased to hear about the excellent service you received from our team at the Lincoln store and from our delivery colleagues. We truly appreciate your high recommendation.
Team Bensons
We have had excellent customer service…
We have had excellent customer service from two members of staff at your Lincoln store, Casey & Gemma, they were brilliant!
2026年9月20日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We are so pleased to hear that our team members provided such brilliant customer service at our Lincoln store. We will be sure to pass on your kind words.
Team Bensons
Good choice of mattresses and a good…
Good choice of mattresses and a good variety of prices. Very helpful staff and no pressure. Bought 2 matresses. Took old ones away. Excellent communication through emails. Delivery on time. So far mattresses are comfortable.
2026年9月1日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're thrilled to hear that you found the perfect mattresses and appreciated our helpful staff. It's great to know that our communication and delivery met your expectations. Enjoy your new mattresses, and we look forward to serving you again!
Bensons For Beds - Lincoln602 からの回答
We're so glad our staff made your experience great! We appreciate your feedback.
Team Bensons
Good sleep
The mattress is very good support, I am having good sleep from the day it arrived.
2026年9月5日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're thrilled to hear that you're enjoying great sleep with your new mattress. Providing excellent support and comfort is our priority, and it's fantastic to know we succeeded. If you need anything else, feel free to reach out!
Bensons For Beds - Lincoln602 からの回答
Hi Georgina,
Thank you for your lovely feedback! 😊 We're delighted to hear that our team was helpful and gave you the space to make the right decision without any pressure. We believe choosing a bed or mattress should be a relaxed experience, and it's great to know you felt supported throughout your visit.
Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
A good,knowledgeable salesman and good…
A good,knowledgeable salesman and good delivery on time. Thank you.
2026年8月30日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that our salesman provided you with great service and that your delivery was on time. We appreciate your support and look forward to serving you again in the future!
Great service from beginning to end.
Great customer service in the shop to find the right mattress. Delivery was on time and delivery men were polite and respectful.
2026年8月30日
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience finding the perfect mattress and that our delivery team made a positive impression. Your satisfaction means everything to us. We look forward to serving you again!
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