The sales assistant was great as already evidenced in my review. Here I will focus on the delivery. I would particularly like to thank the young man (? Benjamin/Joseph) who delivered the mattresses... もっと見る
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This review is based on our experience of choosing and ordering our bed in Lincoln. The manager David was extremely helpful and knowledgeable. He gave us all the time we needed to decide on our purcha... もっと見る
Gemma at the Lincoln branch was exceptional. After visiting a couple of bed shops and not being convinced by the mattresses or service, we were pleasantly surprised. Gemma took us through the selectio... もっと見る
企業が回答しました
Bensons for Beds made the process of buying a bed simple from start to finish. The salesman listened to our requirements and gave us plenty of time to make our choices. He carefully explained to benef... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Lincoln602 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Valentine Retail Park, Tritton Road, LN6 7BH, Lincoln, Lincolnshire, 英国
- 1522535143
4.8
優良
706件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good range of mattresses
Shop had a good range of mattresses all clearly marked with information.
Sale was on with a good reduction.
Sales staff were helpful and polite.
2026年8月30日
Bensons For Beds - Lincoln602 からの回答
Hello,
Thank you for your lovely review! 😊 We're delighted to hear you found a great range of mattresses to choose from, with clear information to help you make the right decision. It's also wonderful to know you were able to take advantage of our sale and that our team provided helpful and polite service. Thank you for choosing us, and we hope you enjoy your new mattress,
Megan | Customer Care Specialist
Helpful staff and constant updates made…
Helpful staff and constant updates made purchasing a new mattress a
Pleasurable experience
2026年8月24日
Bensons For Beds - Lincoln602 からの回答
Thank you for your lovely review! 😊 We're delighted to hear that our helpful staff and regular updates made purchasing your new mattress such a pleasurable experience. Keeping our customers informed and supported every step of the way is something we take great pride in. We hope it brings you lots of comfort and smiles,
Megan | Customer Care Specialist
From purchase to delivery Bensons could…
From purchase to delivery Bensons could not be faulted. We were regularly updated on progress of our order. Delivery was on time and the staff efficient and polite. All in all 1st class.
2026年8月22日
Bensons For Beds - Lincoln602 からの回答
Hey Derek,
Thank you for your fantastic feedback! 😊 From clicking buy to waving goodbye to our delivery team, it sounds like everything went exactly to plan! 🚚🛏️
We're delighted to hear that you were kept updated every step of the way and that our delivery team arrived on time, ready with friendly smiles and efficient service. First-class experiences are what we aim for, so it's wonderful to know we hit the mark.
Thanks for choosing us, and enjoy putting your feet up on your new bed,
Megan | Customer Care Specialist
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear you received excellent service throughout your experience, from your visit to the shop all the way through to delivery. Thank you for your positive feedback!
Team Bensons
Really pleased with my experience with…
Really pleased with my experience with Bensons for Beds. The staff were friendly, helpful and knowledgeable, without being pushy, and made choosing the right bed really easy.
The whole process from choosing the bed through to ordering and delivery was smooth and straightforward. The quality of the bed is excellent and we’re really happy with our purchase.
Great service, great product and a company I’d happily recommend to others. Thank you, Bensons for Beds!
2026年8月10日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were friendly, helpful, and knowledgeable, making your bed choice easy. We're thrilled that the entire process, from choosing to delivery, was smooth and straightforward, and that you're happy with the excellent quality of your new bed.
Team Bensons
Prompt and timed delivery very helpful…
Prompt and timed delivery very helpful when working
2026年8月16日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear that our prompt and timed delivery was very helpful for you. Thank you for your positive feedback!
Team Bensons
Salesman was really helpful
Salesman was really helpful. Good value for money. No complaints!
2026年8月16日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear that our salesperson was helpful and that you found great value in your purchase. Thank you for your positive feedback!
Team Bensons
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear that your purchase was quick and easy, and that your delivery went smoothly. Thank you for your positive feedback!
Team Bensons
Bensons For Beds - Lincoln602 からの回答
Thank you for your wonderful review! We're so pleased to hear that you received great service, that your bed is gorgeous, and that your delivery was prompt.
Team Bensons
very help and knowlegeable in advising…
very help and knowlegeable in advising which mattress would be best for us.
thank you
2026年7月24日
Bensons For Beds - Lincoln602 からの回答
We're so glad we could assist you in finding the perfect mattress. We appreciate your kind words!
Team Bensons
All went smoothly from time of buying…
All went smoothly from time of buying in Lincoln store, to delivery and fitting at home - all staff, polite and professional
2026年8月14日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear that everything went smoothly from your purchase in our Lincoln store to the delivery and fitting at your home. It's wonderful that all our staff were polite and professional.
Team Bensons
No pressure
No pressure, went in twice once to see if they had what bed we wanted, and to cost the bed and mattress, went away looked around other shops and then went back and worked out a deal with Casey, including recycling the bed we are replacing
2026年8月8日
Bensons For Beds - Lincoln602 からの回答
Hey Derek,
Thank you for your wonderful review! 😊 We're delighted to hear that you enjoyed a relaxed, no-pressure experience while finding the right bed and mattress. It's great to know that Casey was able to help you explore your options, work out a deal that suited you, and arrange recycling of your old bed too. Thank you for choosing Bensons for Beds, and we hope you enjoy your new bed for many comfortable nights ahead,
Megan | Customer Care Specialist
The experience in the shop was good
The experience in the shop was good, the delivery was an awful experuence. Rude foul mouthed delery men that shouldnt be allowed in customers homes. They spoilt the whole experience
2026年8月10日
Bensons For Beds - Lincoln602 からの回答
Thank you for taking the time to provide your feedback. I am very sorry to hear about your negative experience with our delivery service. Please be assured that I will pass your comments on to the relevant team for internal review.
Thank you for your review - Lauryn at Customer Care.
I had a great experience with Bensons…
I had a great experience with Bensons for Beds from start to finish .The customer service was excellent 😊 the mattress is fantastic 🤩 and the delivery service was perfect. The delivery team was friendly, professional and carried the heavy mattress upstairs with care .Everything went smoothly and I’m very happy with my purchase I would definitely recommend Bensons for Beds.
2026年7月22日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear you had such a great experience from start to finish! It's wonderful that our customer service was excellent, you love your new mattress, and our delivery team was friendly, professional, and careful. We're thrilled everything went smoothly and you're happy with your purchase.
Team Bensons
Excellent purchase
Excellent product and very comfortable. Happy customers. Highly recommend.
2026年7月28日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear you found our product excellent and very comfortable! It's wonderful to know you're happy customers. Thank you for your high recommendation!
Team Bensons
Bensons For Beds - Lincoln602 からの回答
We are so pleased to hear that our team was friendly and very helpful during your visit. Thank you for your kind feedback!
Team Bensons
Jamie was very good he explained…
Jamie was very good he explained everything we needed to know he was very helpful.
2026年7月24日
Bensons For Beds - Lincoln602 からの回答
Thank you for your lovely feedback! We're delighted to hear that Jamie was so helpful and took the time to explain everything clearly. Providing knowledgeable, friendly service is what we strive for, and it's wonderful to know Jamie made your experience a positive one. We'll be sure to pass on your kind words. Thank you for choosing us!😊
A VERY WELL PACKAGED SALE - A SMOOTH TRANSACTION.
I felt very comfortable with the sale staff whom displayed good knowledge of the product I was seeking to purchase - therefore it was a smooth sales transaction. The delivery service was excellent which run to a well managed timetable and the delivery staff
were very good - overall a well packaged sale.
2026年7月19日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear you felt comfortable with our sales staff and that they displayed good knowledge of the product you were seeking. It's wonderful that this led to a smooth sales transaction. We're also delighted that our delivery service was excellent and ran to a well-managed timetable with very good delivery staff. Thank you for your positive feedback!
Team Bensons
Great customer service from the moment…
Great customer service from the moment we walked into store until we had our bed and mattress delivered last week. Am very confident that the after care will also be good.
2026年7月11日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear you received great customer service from the moment you walked into our store until your bed and mattress were delivered. It's wonderful that you're confident in our aftercare too!
Just such a nice experience
Just such a nice experience from the Point of sale with in shop staff at Lincoln branch, they just let us wander and view their stock of beds ,” no pressure selling at all”the Old school , Great all round right through to delivery.So Landlady sorry! Wife is definitely happy. Cheers all Mr & Mrs N Newark Notts.
2026年2月20日
Bensons For Beds - Lincoln602 からの回答
We're so pleased to hear you had such a nice experience with us! It's wonderful that our in-store team allowed you to browse without any pressure, and that the entire process, right through to delivery, was great. We're delighted your wife is happy!
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