Bensons For Beds - Oxford680 レビュー 

301
•
TrustScore 5段階評価の5

4.9

Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.

企業が回答しました

5つ星のうち5の評価

Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... もっと見る

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5つ星のうち3の評価

Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Oxford680 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, 英国

  • 1865202795

4.9

優良

TrustScore 5段階評価の5

301件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(301)

過去12か月のレビュー数: 26,637件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Best bed shop in the country!

I don’t think I will ever think of a better place than Oxford Bensons For Beds branch. This is my second time experiencing and purchasing a bed from them. Christelle helped me to choose the right mattress for me and the right frame that I was looking for. It ticked all the boxes for what I want. She was very clear and wasn’t pushy. Was very professional and knowledgeable. Will definitely purchase again in the future. Thank you Christelle and Bensons For Beds for the amazing beds and friendly staff that you employ. Looking forward to the delivery on the 23rd April and having the best night sleep. Mr Beale.

2025年4月5日
自発的なレビュー
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear about your positive experiences at our Oxford branch and that you found the perfect bed. We appreciate that you found our team member helpful and not pushy. We look forward to your future purchases and hope you enjoy your new bed! Take care, Megan at Customer Care

5つ星のうち5の評価

The salesman in Oxford gave us the…

The salesman in Oxford gave us the exact info that we needed, without being in our face or to pushy. We had a very good experience and we returned on the same afternoon to buy our bed.

2025年2月28日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that the salesperson provided you with the information you needed without being overly pushy. We appreciate you returning to purchase your bed and for sharing your positive experience! Take care, Megan at Customer Care

5つ星のうち5の評価

We had an excellent experience…22.02 .25

We had an excellent experience everything was explained to us in detail why one mattress was better for us and we went back a few weeks later and ordered a divan bed set.Both sales staff went above and beyond being so helpful.

2025年2月25日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We appreciate you sharing your experience! We're happy to hear that our staff provided detailed explanations and helpful service, leading to your divan bed set purchase. Thanks for the positive feedback, Megan at Customer Care

5つ星のうち5の評価

Pleasant experience

We were made welcome in the shop and our salesperson Julia was extremely knowledgeable and helpful.

2025年1月28日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that you felt welcome in our shop, and we appreciate your positive feedback regarding the helpful service you received. Thank you, Megan at Customer Care

5つ星のうち5の評価

Very good services

Kurtis helped us a lot, given us lots of information, thanks again

2025年1月28日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that the information was helpful. We appreciate you taking the time to leave us this positive feedback.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Bensons team knew their job and offered great advice on their products.

The Bensons shopping experience was great from start to finish. And i would certainly deal with them in the future.

2025年1月12日
自発的なレビュー
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that your shopping experience was great from beginning to end. We appreciate your positive feedback and look forward to assisting you again!
Take care,
Megan at Customer Care

5つ星のうち5の評価

The sales person was very polite

The sales person was very polite, and knowledgable about the different products was helpful with our design making.

2025年1月27日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We appreciate you taking the time to share your feedback! We're happy to hear that our sales team was polite, knowledgeable, and helpful with your design.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Very friendly

Christelle was very friendly, and a huge help in explaining the choices available, and choosing a fame, mattress etc. Would recommend.

2025年1月24日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that our team member was so helpful in explaining your options and assisting you with your selections. We appreciate your recommendation, Megan at Customer Care

5つ星のうち5の評価

Really helpful but not pushy in the…

Really helpful but not pushy in the store, great selection, welcoming environment, whole process (order, finance, delivery etc) was clearly explained. Simple and good experience, Awaiting delivery.

2025年1月14日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We appreciate you sharing your feedback! We're glad the team was helpful and clear, and that you found a great selection in a welcoming environment. We hope your delivery goes smoothly, Megan at Customer Care

5つ星のうち5の評価

Fantastic sales man

Fantastic sales man. Was so easy to chat to and very personal

2025年1月8日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that you found our team member approachable and easy to talk to. Thank you for your positive feedback! Take care,
Megan at Customer Care

5つ星のうち5の評価

Salesman was not pushy trying the hard…

Salesman was not pushy trying the hard sell genuinely wanted to help get the right product

2025年1月2日
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that our team member provided you with the support you needed. Thank you for your positive feedback and for recognizing our team's efforts!
Take care,
Megan at Customer Care

5つ星のうち5の評価

a lovely lady in oxford bensons for…

a lovely lady in oxford bensons for beds called christelle provided us amazing service while searching for a mattress! We ended up buying one for the price of £549 including delivery!! - incredible price 😁

2025年1月3日
自発的なレビュー
Bensons For Beds - Oxford680 ロゴ

Bensons For Beds - Oxford680 からの回答

We're happy to hear that you received amazing service while searching for a mattress! We're so glad you found one at an incredible price, including delivery. Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

Outstanding Choice

The choice available to try in store was outstanding with matching customer service, followed up with comprehensive descriptions online in the easy to navigate webstore allowed me to make an informed decision on which mattress to go for.

The assembly charges where reasonable, but I do feel the takeaway and recycling charges where a bit of a touch. I would like to feel these charges where cost neutral to support good environmental choices. Or maybe have a link to a video of your recycling process to validate the charge.

2024年11月25日

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