The salesman was very professional and attentive with my Mother who was choosing a new bed. He had a good knowledge of the product and gave us confidence to purchase.
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We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... もっと見る
企業が回答しました
The display of beds in the shop made trying them out and choosing our favourite very pleasant and easy. Kurtis was extremely helpful and friendly to us which made the whole experience easy and enjoyab... もっと見る
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The sales staff were very friendly and helpful; text messages kept me informed about my order; the delivery guys called the night before delivery - I was first on their list; phone call half an hour b... もっと見る
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企業情報
Bensons For Beds - Oxford680 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, 英国
- 1865202795
4.9
優良
284件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Christelle
Christelle, the sleep expert was very helpful on my bed purchase. She gave me lots of information about choosing beds. Thank you.
2025年4月29日
Bensons For Beds - Oxford680 からの回答
Thank you for taking the time to share your positive experience with Christelle, our sleep expert! We are thrilled to hear that she was able to assist you in your bed purchase and provide you with valuable information. We truly appreciate your business and hope you enjoy your new bed!
Sleep well,
Team Bensons💜
The lady who served us was very kind to…
The lady who served us was very kind to my brother who has recently suffered a stroke. She was very patient and gave him a great deal.
Thank you!
2025年4月19日
Bensons For Beds - Oxford680 からの回答
Thank you so much for taking the time to leave us this wonderful review! We are so glad to hear that our staff provided exceptional service and accommodated your brother's needs. We strive to create a welcoming and supportive environment for all of our customers. Thank you for choosing us and we truly hope to see you again soon! - Team Bensons 💜
Excellent delivery
Excellent delivery. Excellent sales person in the shop as well. Great company
2025年4月17日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
Thank you so much for your kind words! We pride ourselves on top-notch delivery and exceptional service from our sales team. We're so glad you had a great experience, and thank you for choosing our company! - Team Bensons 💜
Gentleman (Kurtis was his name I think
Gentleman (Kurtis was his name I think, I came in to store on Monday 14th April) who served me was very friendly and helpful. I work in a retail job and I appreciate when people are authentic and genuine. He even gave me a plastic bag as my shopping bag had split! Very happy with the service.
2025年4月14日
Bensons For Beds - Oxford680 からの回答
Thank you for taking the time to leave such a positive review! We take pride in our customer service and we are thrilled that Kurtis provided you with a friendly and helpful experience. We strive to create authentic and genuine interactions with all our customers. We hope to see you again soon!
Best bed shop in the country!
I don’t think I will ever think of a better place than Oxford Bensons For Beds branch. This is my second time experiencing and purchasing a bed from them. Christelle helped me to choose the right mattress for me and the right frame that I was looking for. It ticked all the boxes for what I want. She was very clear and wasn’t pushy. Was very professional and knowledgeable. Will definitely purchase again in the future. Thank you Christelle and Bensons For Beds for the amazing beds and friendly staff that you employ. Looking forward to the delivery on the 23rd April and having the best night sleep. Mr Beale.
2025年4月5日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
We're happy to hear about your positive experiences at our Oxford branch and that you found the perfect bed. We appreciate that you found our team member helpful and not pushy. We look forward to your future purchases and hope you enjoy your new bed! Take care, Megan at Customer Care
The salesman in Oxford gave us the…
The salesman in Oxford gave us the exact info that we needed, without being in our face or to pushy. We had a very good experience and we returned on the same afternoon to buy our bed.
2025年2月28日
Bensons For Beds - Oxford680 からの回答
We're happy to hear that the salesperson provided you with the information you needed without being overly pushy. We appreciate you returning to purchase your bed and for sharing your positive experience! Take care, Megan at Customer Care
We had an excellent experience…22.02 .25
We had an excellent experience everything was explained to us in detail why one mattress was better for us and we went back a few weeks later and ordered a divan bed set.Both sales staff went above and beyond being so helpful.
2025年2月25日
Bensons For Beds - Oxford680 からの回答
We appreciate you sharing your experience! We're happy to hear that our staff provided detailed explanations and helpful service, leading to your divan bed set purchase. Thanks for the positive feedback, Megan at Customer Care
Great efficient service from polite…
Great efficient service from polite knowledgeable staff
2025年2月5日
Bensons For Beds - Oxford680 からの回答
We're glad you received great, efficient service from our polite, knowledgeable staff! Thank you for your positive feedback, Megan at Customer Care
Pleasant experience
We were made welcome in the shop and our salesperson Julia was extremely knowledgeable and helpful.
2025年1月28日
Bensons For Beds - Oxford680 からの回答
We're happy to hear that you felt welcome in our shop, and we appreciate your positive feedback regarding the helpful service you received. Thank you, Megan at Customer Care
Bensons For Beds - Oxford680 からの回答
We're happy to hear that the information was helpful. We appreciate you taking the time to leave us this positive feedback.
Take care,
Megan at Customer Care
Bensons team knew their job and offered great advice on their products.
The Bensons shopping experience was great from start to finish. And i would certainly deal with them in the future.
2025年1月12日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
We're happy to hear that your shopping experience was great from beginning to end. We appreciate your positive feedback and look forward to assisting you again!
Take care,
Megan at Customer Care
The sales person was very polite
The sales person was very polite, and knowledgable about the different products was helpful with our design making.
2025年1月27日
Bensons For Beds - Oxford680 からの回答
We appreciate you taking the time to share your feedback! We're happy to hear that our sales team was polite, knowledgeable, and helpful with your design.
Take care,
Megan at Customer Care
Very friendly
Christelle was very friendly, and a huge help in explaining the choices available, and choosing a fame, mattress etc. Would recommend.
2025年1月24日
Bensons For Beds - Oxford680 からの回答
We're happy to hear that our team member was so helpful in explaining your options and assisting you with your selections. We appreciate your recommendation, Megan at Customer Care
Really helpful but not pushy in the…
Really helpful but not pushy in the store, great selection, welcoming environment, whole process (order, finance, delivery etc) was clearly explained. Simple and good experience, Awaiting delivery.
2025年1月14日
Bensons For Beds - Oxford680 からの回答
We appreciate you sharing your feedback! We're glad the team was helpful and clear, and that you found a great selection in a welcoming environment. We hope your delivery goes smoothly, Megan at Customer Care
Bensons For Beds - Oxford680 からの回答
We're happy to hear that you found our team member approachable and easy to talk to. Thank you for your positive feedback! Take care,
Megan at Customer Care
Salesman was not pushy trying the hard…
Salesman was not pushy trying the hard sell genuinely wanted to help get the right product
2025年1月2日
Bensons For Beds - Oxford680 からの回答
We're happy to hear that our team member provided you with the support you needed. Thank you for your positive feedback and for recognizing our team's efforts!
Take care,
Megan at Customer Care
a lovely lady in oxford bensons for…
a lovely lady in oxford bensons for beds called christelle provided us amazing service while searching for a mattress! We ended up buying one for the price of £549 including delivery!! - incredible price 😁
2025年1月3日
自発的なレビュー
Bensons For Beds - Oxford680 からの回答
We're happy to hear that you received amazing service while searching for a mattress! We're so glad you found one at an incredible price, including delivery. Thank you for your positive feedback, Megan at Customer Care
My experience in the store was really…
My experience in the store was really good. Pleased with the service. Goods are of good quality. People are very friendly. Highly recommended
2024年11月27日
The advisor was very knowledgeable and…
The advisor was very knowledgeable and helpful. He wasn't trying to push me into buying a mattress like some people would, good customer service
2024年12月18日
Really straightforward experience
Really straightforward experience! Kurtis was very helpful and gave us all the information we needed to make our purchase.
2024年12月15日
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