Popped in for a look, ended up buying a headboard in the 20% off deal Barry was very helpful during the ordering process and explained when delivery would be
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所在地
所在地を変更Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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レビュアーのコメントを見てみましょう
From the first experience in store with Heather the sales assistant to the delivery men and after sales with Andy was exceptional. Had a slight issue with the footboard of the bed and it was resolve... もっと見る
企業が回答しました
This was our second time as our first delivery our bed wouldn't go upstairs as stair well too tight .We got our second delivery and the bed was smaller and delivery was very straight forward delivery... もっと見る
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Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Paisley Abbtsch682 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, 英国
- 1418896299
4.9
優良
742件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery was prompt
Delivery was prompt, staff polite and respectful. Very happy with service
2026年8月20日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased to hear that your delivery was prompt and that our staff were polite and respectful. Thank you for sharing your positive experience!
Team Bensons
Excellent sales staff
Good communication throughout purchase to delivery. Knowledgeable sales staff.Good selection of products.
2026年8月14日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for your wonderful feedback! We're delighted to hear that you experienced good communication throughout your purchase and delivery. It's also great to know that our sales staff were knowledgeable and that you appreciated our selection of products.
Team Bensons
Great service
Staff in the shop were knowledgeable, friendly and helpful. We were kept updated on the progress of our order and received a timeslot of delivery a few nights before it arrived. On the morning of delivery, I received a call to inform me the driver was on his way. The delivery driver was friendly and professional and took my delivery to the room I requested it to delivered to.
2026年8月9日
Bensons For Beds - Paisley Abbtsch682 からの回答
Hello Emma,
Thank you for your wonderful feedback! 😊 We're delighted to hear that our store team was knowledgeable, friendly and helpful throughout your purchase. It's great to know that our updates kept you informed every step of the way, from order progress to your delivery timeslot and the call on the day of delivery.
Your satisfaction means the world to us,
Megan | Customer Care Specialist!
Staff at Paisley store were very…
Staff at Paisley store were very knowledgeable and helpful
2026年8月7日
Bensons For Beds - Paisley Abbtsch682 からの回答
Hey Fiona,
Thank you for your wonderful review! 😊 We're delighted to hear that the team at our Paisley store were so knowledgeable and helpful during your visit. Providing expert advice and great customer service is what we strive for, so it's fantastic to know we made your experience a positive one. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
No problem
No problems whatsoever, everything went to plan. Delivery guys went that extra mile for us.
2026年8月8日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased to hear that everything went to plan and that you experienced no problems. It's wonderful to know our delivery team went the extra mile for you. Thank you for your kind feedback!
Team Bensons
Were not pressured into a sale,and very…
Were not pressured into a sale,and very helpful staff
2026年8月5日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for your feedback! 😊 We're pleased to hear that our team was helpful and friendly, and that you felt comfortable browsing without any pressure to make a purchase. Creating a relaxed and welcoming environment for our customers is something we pride ourselves on. We hope you enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist
Bensons For Beds - Paisley Abbtsch682 からの回答
We are so pleased to hear that our team was very friendly and informative during your visit. We truly appreciate your kind words and positive feedback!
Team Bensons
Brilliant from start to finish
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and the guys who delivered wore shoe coverings so not to mark my new carpet when bringing the matress in. Really good, will recommend 👌
2026年8月2日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for your wonderful review! We're thrilled to hear that you had such a brilliant experience from start to finish. It's fantastic to know that our in-store staff were friendly and helpful, and that you were kept informed throughout your purchase. We're especially pleased that our delivery team took care to protect your new carpet. We truly appreciate your recommendation!
Team Bensons
All staff especially the salesperson…
All staff especially the salesperson were extremely helpful and knowledgeable allowing us to make an informed decision to purchase our mattress.
2026年7月18日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for your wonderful feedback! 😊 We're delighted to hear that our team, especially your salesperson, was so helpful and knowledgeable. Making sure our customers have all the information they need to make the right choice is really important to us, so it's great to know you felt confident in choosing your mattress. We hope you enjoy many comfortable and restful nights ahead!
Megan | Customer Care Specialist💤
The service was brilliant
The service was brilliant, Jas was really helpful and knowledgeable and she spent a long time making sure we had all the information we needed.
2026年7月23日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for your wonderful review! We're delighted to hear that Jas provided such brilliant service and took the time to ensure you had all the information you needed to make the right choice.
We'll be sure to pass your kind comments on to Jas, who will be thrilled to hear your feedback. Thanks for sharing the love — enjoy!
The whole process from ordering my…
The whole process from ordering my mattress to delivery was very simple.
2026年7月25日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for your wonderful review! We're so pleased to hear that the whole process, from ordering your mattress through to delivery, was simple and straightforward. We work hard to make every step as easy and hassle-free as possible, so it's great to know we achieved that for you.
We really appreciate your feedback and thank you for choosing us. We hope you enjoy many comfortable nights on your new mattress! 😊
Good store layout and lynsey the sales…
Good store layout and lynsey the sales assistant was very helpful and knowledgeable about all the products.
2026年7月16日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased to hear you found our store layout good and that our sales assistant was very helpful and knowledgeable about all our products. Thank you for your kind feedback!
Team Bensons
Great experience
There was a great range available and after a quick introduction, Andy left us to look around on our own. When we had some questions, he was a great help to us and helped us to identify the best option for our requirements. A great experience at a great price. Highly recommended.
2026年7月11日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased to hear you had a great experience with us! It's wonderful that our team member was helpful and guided you to the best option for your needs. Thank you for your kind recommendation!
Very helpful as we were unsure of what…
Very helpful as we were unsure of what we needed and the lady serving us had great ideas for us which helped us choose exactly what we needed.
2026年7月10日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased our team member was able to provide great ideas and help you choose exactly what you needed. Thank you for your kind feedback!
Bensons For Beds - Paisley Abbtsch682 からの回答
We are so pleased to hear that you had such a positive experience with our service. Thank you for your kind words and feedback!
Excellent customer Service
Excellent customer Service. Everything was delivered on time and I was kept up to date with the process of the bed.
2026年7月9日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased you experienced excellent customer service and that everything was delivered on time. It's wonderful to hear you were kept updated throughout the process!
Team Bensons
Spot on
Overall customer service was to a T. The sales rep explained everything in great detail. Communication excellent. The delivery drivers were spot on, very careful in my home and really funny with banter. I would definitely praise the team at Benson Beds @ Paisley Renfrewshire.
2026年7月3日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased to hear that our team provided such excellent customer service from start to finish. It's wonderful that our sales representative explained everything in detail and that our delivery drivers were careful and engaging. Thank you for your kind praise!
Team Bensons
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased our customer advisor was knowledgeable and friendly. Thank you for your kind words!
Team Bensons
Worker was knowledgeable
Worker was knowledgeable, helpful and took time and patience to let us explore all options
2026年6月29日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased our team member was knowledgeable and helpful. We're glad they took the time and patience to let you explore all options.
Team Bensons
New bed base
As usual Maureen made us most welcome. Gave us good advice then aloud us time to make or choices
2026年6月22日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so pleased our team made you feel welcome and provided good advice, allowing you time to make your choices. Thank you for your kind words!
Team Bensons
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