I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... もっと見る
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We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... もっと見る
企業が回答しました
Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... もっと見る
企業が回答しました
Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Scunthorpe506 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, 英国
- 1724278914
4.8
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
delivery of mattress
Notification of delivery received as promised on time and updated on the day so we knew exactly when the mattress would arrive - mattress placed on the bed unwrapped exactly as requested and all rubbish removed - very professional service.
2026年7月30日
Bensons For Beds - Scunthorpe506 からの回答
We're so pleased to hear about your excellent experience! It's wonderful that you received timely delivery notifications and that our team unwrapped and placed your mattress exactly as requested, removing all rubbish. Thank you for acknowledging our professional service!
Team Bensons
Bensons For Beds - Scunthorpe506 からの回答
Hello Mrs Whittingham,
Thank you for your lovely review! We're delighted to hear you received great service from our team and that your mattress arrived on time. We really appreciate your feedback and hope you enjoy many comfortable nights ahead!😊
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again,
Bensons for Beds
i found bed and mattress quickly and…
i found bed and mattress quickly and well pleased with the discount due to sales.
my reasoning for 4 stars instead of 5 is the long wait. It could take 14 weeks. I am disappointed as am 88 years old next week and feel that the wait is too long at my age, also desperate for a comfortable bed.
2026年7月18日
Bensons For Beds - Scunthorpe506 からの回答
We're pleased you found a bed and mattress you liked, especially with the discount! We understand your disappointment regarding the extended wait time. We will take in to consideration your comments, and appreciate you sharing your feedback.
Team Bensons
The delivery drivers were polite
The delivery drivers were polite, friendly and professional. Everything was carried into the bedroom for us and the whole experience was friendly snd efficient
2026年7月6日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
We're so pleased to hear that your delivery experience was friendly and efficient, and that our drivers were polite and professional when carrying everything into your bedroom.
Great staff
Visited to buy a new bed and from the minute we stepped in the door we were looked after by Linda. She helped us use their technology which helped us make a decision on what we needed to buy to suit our body and sleeping positions. Linda made the process easy and straight forward.
2026年7月1日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
We're so pleased to hear that our team member provided such excellent assistance from the moment you arrived. It's wonderful that they helped you use our technology to make an informed decision, making the process easy and straightforward.
Team Bensons
Worth the visit
Whilst looking for a Mattress we went to Bensons for Beds.
We were left alone and wasn't hassled.
We asked for help and David provided the information we needed.
There was a reduction in price which we were promptly told about.
The mattress is well made and very comfy which suits our needs.
Hopefully it will last as long as our last one.
When it wears out we know where to go.
Thank you very much
2026年6月13日
Bensons For Beds - Scunthorpe506 からの回答
We truly appreciate you sharing your positive experience! We are so glad our team provided the information you needed and that you found a comfortable mattress. We hope it brings you many years of restful sleep.
Team Bensons
Excellent service from store to…
Excellent service from store to delivery
Can’t fault any of it
Certainly will recommend def 5 star treatment
Thankyou Bensons
2026年6月13日
Bensons For Beds - Scunthorpe506 からの回答
We're so happy to hear you had such a positive experience from store to delivery! We truly appreciate your recommendation and the 5-star rating.
Team Bensons
Bensons For Beds - Scunthorpe506 からの回答
We appreciate your kind words.
Team Bensons
Excellent advice and sales support
I went to this store to encourage / support my 80+ year old parents buy a new mattress and divan base.
The store manager was great with them; patient, understanding, and very good humoured. Not something you always see in any store in serving elderly customers. He was there to support with advice, but left us in peace to consider their options.
Very happy with the recommendations provided re products, but it’s always the service that is really impactful.
2026年5月25日
Bensons For Beds - Scunthorpe506 からの回答
We're so pleased to hear about your positive experience at our store. It's wonderful that our team provided such patient and understanding assistance, ensuring your parents felt comfortable and well-advised. We truly appreciate your kind words about the impactful service.
Team Bensons
Very easy to order
Very easy to order. And arrived at time and date arranged. Delivery guys friendly and helpful.
2026年4月26日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your feedback! 😊 We’re glad ordering was easy, delivery arrived right on time, and our delivery team were friendly and helpful. Enjoy your purchase and thanks for choosing us! 🛏️✨
Efficient service
They were on time arriving about 10 minutes before the allotted time slot. They were quick and efficient and removed all packaging, very happy with service and delivery.
2026年4月23日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your lovely feedback! We’re really pleased to hear the team arrived on time, worked quickly and efficiently, and took care of all the packaging. It’s great to know you’re very happy with both the service and delivery.
Bensons For Beds - Scunthorpe506 からの回答
Thank you! We’re glad you found everything very helpful 😊
Until next time, thank you,
Megan | Customer Care Specialist💜
We were greeted by Lloyd and explained…
We were greeted by Lloyd and explained our requirements. He offered to measure our requirements on the demo machine.
He then showed us a range of suitable mattresses. He was pleasant, informative and what we liked most was that he wasn’t at all pushy. Ryan is a credit to your company.
2026年4月17日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for such a lovely review! We’re really pleased you felt well looked after and never pressured — we’ll be sure to pass on your kind words to the team,
Megan | Customer Care Specialist💤
Had great experience with bensons beds…
Had great experience with bensons beds from beginning to my delivery was kept informed and I’m very pleased with my new bed
2026年4月18日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for sharing your experience with us. We’re delighted to hear that you felt well informed throughout the process and that you’re pleased with your new bed. Your feedback is very much appreciated.
Thank you for your positive review - Lauryn at Customer Care 💜
From David our salesperson to Sam and…
From David our salesperson to Sam and Raheem on delivery, they were all absolutely amazing couldn’t have asked for a smoother service, very tidy, informative and courteous all the way through! Thank you
2026年4月15日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
Thank you so much for your lovely feedback! 😊 We’re delighted to hear David, Sam, and Raheem all provided such amazing service and made everything run so smoothly. Tidy, informative, and courteous is exactly what we aim for — enjoy your new bed,
Megan | Customer Care Specialist✨
New spare bed
The assistant listened carefully to what kind of bed I was looking for and guided me with regard to what mattresses to try. No pushy sales pitch, a perfectly relaxed shopping experience.
2026年4月7日
Bensons For Beds - Scunthorpe506 からの回答
We're so glad to hear that our assistant listened carefully to your needs and guided you to the right mattresses. We aim to provide a relaxed shopping experience without any pressure. Thank you!
Team Bensons
Bensons For Beds - Scunthorpe506 からの回答
Thanks so much! Friendly, helpful, and never pushy ✨
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Great customer service from the sales…
Great customer service from the sales team. Delivery team were brilliant. Would definitely recommend
2026年3月27日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for the great feedback Mr&Mrs Briggs! We’re delighted our sales team and brilliant delivery crew made such a positive impression. Thanks so much for the recommendation,
Megan at Customer Care🛏️✨
The interior of the shop does let this…
The interior of the shop does let this particlar benson shop down. Could do with refurb. However staff knowledegble
2026年3月27日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your honest feedback David. We appreciate your comments about the store and will pass them on, and we’re really pleased to hear our team’s product knowledge made a positive difference to your visit. Thanks for taking the time to share your experience,
Megan | Customer Care Specialist😊
Friendly and polite staff and advice…
Friendly and polite staff and advice given if requested
2026年3月26日
Bensons For Beds - Scunthorpe506 からの回答
We really appreciate your review Maureen. It’s lovely to hear our team provided friendly service and helpful advice when requested.
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist✨
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