I was approached by Lloyd - sales - Scunthorpe. Very helpful in all my queries looking for a specific mattress. We decided to purchase the mattress that day, resulting in happy customers achieving o... もっと見る
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Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... もっと見る
The store Manager Lloyd was so helpful in advising and guiding us to be able to purchase exactly what suited our requirements. I would have no hesitation recommending Benson For Beds (Scunthorpe) whet... もっと見る
Efficient , helpful. Delivery on time , they didn’t take their lunch break until mattress was in our home. Warehouse had loaded the goods and torn the plastic packaging resulting in dirty marks on m... もっと見る
企業情報
Bensons For Beds - Scunthorpe506 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, 英国
- 1724278914
4.8
優良
176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
pleased with the product
all areas covered by Branch, making it easy choose the product to fill both our needs. Delivery was on date and time by nice staff.
2026年2月7日
Bensons For Beds - Scunthorpe506 からの回答
We're so glad to hear our wide selection helped you find the perfect product! It's also great to know your delivery arrived on time with friendly staff. We appreciate your review!
Customer x
Helpful staff. Limited choice of pocket sprung mattresses. Quite steep cost for delivery, £49 & mattress disposal £49 compared with other companies. Quite a long delivery time- 4 weeks.
2026年2月5日
Bensons For Beds - Scunthorpe506 からの回答
Thank you so much for taking the time to share your feedback with us. We’re really pleased to hear that you found our staff helpful, and we’ll make sure your positive comments are passed on to the team.
I’m sorry, however, that you felt the choice of pocket sprung mattresses was limited, and that our delivery and disposal charges seemed higher compared with other companies. I understand how important value for money is when making a purchase as significant as a new mattress, and I appreciate you highlighting this. We will feed your comments back to the relevant teams so we can review how we communicate our ranges and charges more clearly.
Thank you,
Megan at Customer Care
From walking in the store to delivery…
From walking in the store to delivery everything has been great, a cut above the others.
2026年2月6日
Bensons For Beds - Scunthorpe506 からの回答
We appreciate you sharing your positive experience! We are happy to hear that everything from walking in to delivery has been great for you.
Bensons For Beds - Scunthorpe506 からの回答
We appreciate your positive feedback!
Friendly helpful staff including…
Friendly helpful staff including delivery staff - everything was as expected
2026年1月30日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that our staff were friendly and helpful, including the delivery team! We appreciate you confirming everything met your expectations and we hope you enjoy a peaceful nights sleep
- Megan at Customer Care
Great salesperson …
The sales man at the sales room was fantastic very knowledgeable and helped us decide which bed was right for us.
2026年1月24日
Bensons For Beds - Scunthorpe506 からの回答
We're so glad the salesperson's expertise helped you find the perfect bed! Thank you for sharing your positive experience with us.
Bensons For Beds - Scunthorpe506 からの回答
We appreciate your positive feedback! We are so glad our team was helpful, friendly, knowledgeable, and not pushy.
Looked after very well at the…
Looked after very well at the scunthorpe store thankyou vrey much
2026年1月15日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear you were looked after very well at our Scunthorpe store. Thank you very much for your positive feedback!
Helpful staff member who wasn't pushy
Helpful staff member who wasn't pushy. We were able to take our time looking and ask any questions.
2025年12月31日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your feedback Mr Donkin! We’re so glad you had the time and space to browse comfortably, and that our team was helpful without being pushy. That’s exactly the experience we aim to provide!
Take care,
Megan at Customer Care
Choosing the bed was quite good
Choosing the bed was quite good. Staff member was knowledgable and helpful. The only issue I have is that you have to lay on a bed and pillow that many other strangers have done also. Maybe a bit of individual protection over the bed eg a paper sheet like you get over Doctors couches - changed between each customer - would have made it a 5 star experience.
2025年11月15日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this review. If you would like to discuss any of these concerns with us, please contact us at https://www.bensonsforbeds.co.uk/contact-us/- Thank you, Stewart - Team Bensons
Salesman not pushy there if we wanted…
Salesman not pushy there if we wanted to ask a question and gave knowledgeable advise.
Unfortunately I am annoyed about how many requests have been sent to write a review
2025年11月18日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your feedback! We’re glad to hear the salesman provided helpful, knowledgeable advice without being pushy. We appreciate your honesty about the review requests and will take that on board to improve your experience.
See you next time! Megan at Customer Care 😊
I was directed to the most suitable…
I was directed to the most suitable equipment I could afford, that was value for money, comfortable & available.
I have already completed a review for this service, frustrated at the request + reminders for a further review
2025年11月16日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for sharing your experience! We’re so pleased our team helped you find the most suitable option that matched your needs, comfort, and budget. We appreciate your feedback and understand your frustration with repeated review requests – your initial review is already valued and noted. 💜
Thank you for your positive review – Lauryn at Customer Care
Really easy to get into the website…
Really easy to get into the website found what I wanted straight away
Great price .
Only con was site saying 1 week delivery confirmation mail saying 2 weeks
2025年11月12日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that you found our website easy to use and were pleased with the price. We appreciate your feedback regarding the delivery timeframe discrepancy, and we'll look into it.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
Mat really made a great impression! We’re so pleased to hear he was polite and helpful—it’s exactly what we aim for. Thank you for an amazing review – Lauryn at Customer Care 💜
The customer service was great
The customer service was great. The bed and mattress we chose was perfect
BUT PLEASE MAKE IT MORE WELCOMING FROM OUTSIDE. IT LOOKS CLOSED ALL THE TIME. AND DOES NEED A FRESHEN UP INSIDE ALSO !!!
2025年11月1日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
We're glad you found our customer service and your bed selection to be perfect! We appreciate your feedback regarding the store's appearance, and we'll consider your comments as we plan improvements.
We hope to welcome you back soon!
Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that you received superb advice. Thank you for sharing your positive experience with us; we appreciate it. Looking forward to welcoming you back soon,
Megan at Customer Care
Great customer service and a perfect mattress
Extremely helpful in store and gave me great advice when picking my mattress. Delivery was exactly as described and my mattress is perfect! I was nervous about getting a new one because I know it can take a while to adjust but the first night i was out cold! Can't thank the Scunthorpe branch enough and would definitely recommend to anyone
2025年9月28日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that you found our team helpful and received great advice! It's wonderful your delivery was smooth and you love your mattress. Thank you for your positive review! – Lauryn at Customer Care 💜
We needed a put you up bed in a hurry…
We needed a put you up bed in a hurry and Bensons were fantastic, able to provide what we needed.
2025年5月19日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that we were able to provide you with what you needed in a timely manner. Thank you for your fantastic feedback,
Megan at Customer Care
Customer service was excellent
Customer service was excellent. We were not rushed and made aware of different options available
2025年10月7日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your kind words! We’re pleased to hear our team gave you the time and information needed to make the right choice.
Best Wishes,
Megan
The Bensons for Beds Care Team
Fantastic service in the Scunthorpe…
Fantastic service in the Scunthorpe store and a fantastic delivery of our bed.
2025年9月25日
Bensons For Beds - Scunthorpe506 からの回答
Thank you so much! We’re thrilled you had a fantastic experience both in our Scunthorpe store and with your bed delivery. Sweet dreams guaranteed!
Take care,
Megan at Customer Care✨
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