Great service from start to finish. The salesman at Lakeside was knowledgeable and very helpful ensuring we got the product best suited to our needs. The delivery and assembly men were so efficient... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had a great experience at Benson for Beds in Lakeside Retail Park thanks to Christopher. He really listened to what we wanted and took the time to suggest some great ideas for both mattresses and bed... もっと見る
企業が回答しました
Experience was okay - felt the customer service initially was not great. We had to wait around for someone to talk to us, although there were others who came in later and got serviced straight... もっと見る
企業が回答しました
Great service at store. Delivery on time & efficient teamwork done in quick time. Excellent all round would recommend to others.
企業情報
Bensons For Beds - Thurrock561 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit D1a Lakeside Retail Park, RM20 1WN, Thurrock, Essex, 英国
- 1708869617
4.8
優良
382件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick easy and helpfull
2024年10月24日
Raj took his time to take us through…
Raj took his time to take us through the wide range of beds and mattresses available and gave detailed explanations to our questions.
2024年10月22日
Great choice
There was a great choice of beds and mattresses. The sales team were professional and very knowledgeable of the products available in store.
2024年9月16日
Very professional and excellent…
Very professional and excellent customer service experience. Was able to help and guide with choosing mattresses
2024年8月28日
Helpful staff
I dealt with two branches, Cambridge and Thurrock. Very helpful staff especially with alterations to my order, thank you very much.
2024年8月25日
Good service
Good service, shop employees were very friendly and approachable, also rang up to change a delivery address which was sorted very quickly
2024年7月8日
All round great products and people
Great bed and Excellent customer service from the shop right through to delivery.
2024年7月4日
Helpful and polite service.
2024年6月19日
Purchase of a orthopaedic mattress. The sales man was very professional and helpful. Took time to explain the different types.
The sales man was very friendly and professional. Took time to answer the questions. He was very helpful.
2024年6月18日
Totally Unacceptable Customer Experience
The sales associate that attended to me on Friday 7th June 2024, a female of Asian descent was very rude, condescending and utterly unprofessional when I went to make the final payment on my purchases after the initial deposit paid the previous day with another sales associate at the same store.
I only proceeded with the transaction because of the courtesy and respect showed to me by Lateef Idris the associate who served me the previous day who actually went above and beyond the call of duty to provide world class customer service to me.
Her behaviour was beneath that expected of anyone who provides frontline customer service to people who have come to Bensons to spend their hard earned money especially in the face of stiff competition from other providers within same retail complex at Lakeside.
Her dismissive and totally unacceptable behaviour only mellowed when she realised I was paying almost £1800 for two beds without taking the finance option.
Date of experience: 07 June 2024
2024年6月10日
we were greeted at the door
we were greeted at the door, the lady let us take a look, was not pushy, just said that she was here for any questions. when we had questions she was very knowledgeable. we have had bad backs recently so we needed guidance and ended up with a mattress that was approved by orthopaedic association.
2024年5月30日
No fuss
No fuss, no pushy sales person, we knew what we were looking for, found it / bought it. easy transaction - made a nice change not to be jumped on the second you walk through the door.
2024年5月29日
The service was good nice friendly …
The service was good nice friendly staff very helpful
2024年5月24日
Good experience with bensons beds
Good experience with bensons beds
Very knowledgeable and helpful
2024年4月1日
Staff were very helpful and they had a…
Staff were very helpful and they had a range of products at all price ranges from the cheap to expensive
2024年3月25日
Deciding on new bed
Very good advice given and time to think about the purchase whilst in store, friendly down to earth, thanks Jody.
2024年3月23日
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