BEON レビュー 

What wonderful service! I was buying online and had some questions and Atal at Beon was so helpful. My beautiful handcrafted Japanese cups are perfect and arrived very quickly & wrapped up safely. I couldn’t be happier. Thank you & I will definitely shop again.

Superb range of curated products. Perfect place to treat yourself, and be inspired. Service and response time is exceptional.

I am shocking at thinking of gifts for friends and family - but, spend 5 minutes browsing BEON and I always find that perfect thing. It takes the stress out of gifting and makes me look like I actually planned ahead!! ;)

Thank you BEON!! Checking out my cart, as I write this!

Second time I order from Beon. Such a beautiful range and excellent customer service.

Great Products, Service offering, Customer Service & Communication! Highly recommend shopping with these guys!

First ordered from this site in October 2024. Received an order confirmation but nothing further for 2 weeks. I initiated contact to ask for the shipping status only to then be informed some of the items were not in stock. This was not communicated in the storefront, during checkout or even in the order confirmation. I cancelled the order then and there as this was as a gift and they couldn't provide a solid ETA.
I ordered from them again about a month later as the event had passed and it was now feasible to wait an acceptable amount of time. I was told the items only take "a few weeks" from Japan. After 2 months I still hadn't received anything and requested an update. I was told my order would be dispatched either that day or early the next day. The following day I received a phonecall informing me they still didn't have my items and couldn't provide an ETA. I then pressed them on why the items were still available on their website with no indication that they were not only out of stock but with no ETA either. I was told their main customers were hospitality businesses who ordered large quantities and were happy to wait 6 months for products - the latter of which I find hard to believe.
They then said they would refund my order. The only reason this isn't a 1 star review is that on both occasions refunds were received in full.