I find then female tennis changing room floor very dirty even at 7am in the morning, no hairdryers, no plugs to plug in my hair straighteners, no where to hang a towel close by while showering, things... もっと見る
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所在地
所在地を変更Lostwithiel Road, PL 31 1DE Bodmin, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Me and my daughter started coming to the leisure centre last year, whilst there we were asked by Judy if we'd like to join her Aqua Aerobics class and we happily agreed! We now go religiously every... もっと見る
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Disabled access doors have broken, lift broken which makes it very difficult for a wheelchair user especially as she has to go outside and round the centre to enter. I walked her to her van and was so... もっと見る
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I have been playing pickleball for 5 years now, in this time many clubs have started all over the country the growth of the sport has been incredible. One such club is Bodmin Leisure Centre. Hayley an... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
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Lostwithiel Road, PL 31 1DE, Bodmin, 英国
4.4
優良
69件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fair way of booking activities
Fair way of booking activities. Staff very helpful and friendly
2026年10月5日
Better - Bodmin Leisure Centre からの回答
Hi Janet
Thank you for your review.
We are delighted to hear that you found the activity booking process fair and that our staff were helpful and friendly!
Your feedback is much appreciated, and we hope to see you again soon!
Kind Regards
Amir
Great selection of classes great…
Great selection of classes great instructors warm pool
Reception staff knowledgeable and helpful
2026年10月5日
Better - Bodmin Leisure Centre からの回答
Hi Mrs Lander,
Thank you for your amazing review!
We're delighted to hear that you're enjoying our great selection of classes, excellent instructors, and pool temperature.
It's also fantastic to know that our team have been knowledgeable and helpful during your visits.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Could be better!
I find then female tennis changing room floor very dirty even at 7am in the morning, no hairdryers, no plugs to plug in my hair straighteners, no where to hang a towel close by while showering, things could be much better !
2026年9月30日
Better - Bodmin Leisure Centre からの回答
Hi Joanne,
Thank you for taking the time to share your feedback.
We're sorry to hear that the female tennis changing room has not met your expectations. Cleanliness is extremely important to us, and we're disappointed to learn that you found the floor dirty during your early morning visits.
We also appreciate your comments regarding the lack of hairdryers, power outlets for hair styling equipment, and convenient towel hooks near the showers. Feedback like this helps us understand where improvements could be made to enhance the customer experience.
Your comments will be shared with the centre management team for review.
Thank you again for taking the time to let us know about your experience.
Warm Regards,
Hazal
Great Swimming Experience
I have had experience of two leisure centres run by Better and the staff have in both cases been polite, encouraging, helpful and the swimming pools have been well run with clean changing and toilet facilities. I do the 1.5k Swimathon every year and when I moved down to Cornwall originally was signed up to a different pool, (not run by Better) but was so disgusted by the lack of cleanliness and general feeling of disrepair I asked to change my registration to a pool elsewhere and as I had experience of one pool run by Better and knew the standard to be high and the staff friendly so I changed my registration to another pool this time run by Better. All communications with Better have been helpful and friendly and the pools are kept clean and the changing and toilet facilities as well.
2026年3月15日
自発的なレビュー
Better - Bodmin Leisure Centre からの回答
Hi Lin,
Thank you for your review!
We're delighted to hear that you have consistently found our staff to be polite, encouraging and helpful, and that the facilities at the leisure centres you have visited have been clean, well-maintained, and welcoming.
It's also great to know that your time with us has positively helped your annual 1.5k Swimathon.
We appreciate your confidence in our services and are glad that our high standards of cleanliness, friendly customer service and well-managed facilities have improved your visits.
Your feedback has also been shared with the wider team for further review.
We can't wait to welcome you back again soon!
Warm Regards,
Kaisha
I have never met a more friendly bunch…
I have never met a more friendly bunch of people. They inspire me to do better.
2026年7月9日
Better - Bodmin Leisure Centre からの回答
Hi Mrs Jayne
Thank you for your email.
We are very pleased to hear that our team at Bodmin Leisure Centre has been so friendly and supportive, and that they inspire you to achieve your goals.
We will be sure to pass on your feedback.
Kind Regards
Amir
Employees, people and equipment are great
Employees are lovely and the other people are nice and the rquipment is pretty good
2026年6月23日
Better - Bodmin Leisure Centre からの回答
Hi Freddie,
Thank you for your kind feedback.
We are delighted to hear that you found our team friendly and welcoming.
It is also great to know that you are happy with the equipment and your overall experience at the centre.
We look forward to seeing you again soon.
Warm Regards,
Hazal
Better - Bodmin Leisure Centre からの回答
Good Morning,
Thank you for your lovely review!
We're so thrilled to hear how friendly our team have been, and we're thrilled that you're enjoying our facilities at Bodmin Leisure Centre.
We can't wait to welcome you back again soon!
Warm Regards,
Kaisha
Better - Bodmin Leisure Centre からの回答
Hi Mrs Lynne
Thank you for your review.
We are very pleased to see that the location of Bodmin Leisure Centre works well for you and that you have easy access!
We hope your experience continues, and we hope to see you again soon!
Kind Regards
Amir
Friendly
Friendly, helpful, happy place. Newcomers need not fear, everyone there to welcome you.
2026年5月18日
Better - Bodmin Leisure Centre からの回答
Hi,
Thanks for your review.
We are so pleased to hear that the staff at Bodmin Leisure Centre have been so friendly and helpful!
Warm Regards
Hazal
Better - Bodmin Leisure Centre からの回答
Hi Mr Parry,
Thank you for your lovely review!
It's amazing to hear that you find our team great and very helpful.
They'll be thrilled to hear this, and we also appreciate your 5-star review.
We look forward to welcoming you back again soon!
Warm Regards,
Kaisha
Great facilities with the gym and…
Great facilities with the gym and fitness classes.
Warm welcoming reception & staff
Good parking
2026年5月18日
Better - Bodmin Leisure Centre からの回答
Hi J
Thank you for your review.
It is great to see that you are enjoying the facilities and fitness classes at Bodmin Leisure Centre, and we hope you reach your health and fitness goals with us.
Kind Regards
Amir
Really friendly and helpful staff
Really friendly and helpful staff. Clean and well maintained equipment.
2026年4月1日
Better - Bodmin Leisure Centre からの回答
Hi Anne,
Thanks for your review.
We are so pleased to hear that the staff at Bodmin Leisure Centre have been so friendly and helpful!
Warm Regards
Hazal
Booking is easy
Booking is easy. Only thing I’m not happy with is the hairdryer situation none working since before Christmas, no wonder so many of us going down with colds and flu after swimming then going out into the cold weather.
2026年3月5日
Better - Bodmin Leisure Centre からの回答
Hi Michael,
Thanks for your review.
We are happy to hear that you find the booking process easy and we have passed on your feedback in reference to the hairdryers!
Warm Regards
Hazal
Expensive outdoor tennis costs
Disappointed at the cost of the outdoor tennis courts. £10 an hour but an extra £5 to have the lights switched on!
My nearest tennis club is 40 minutes away and charges £25 a year with £5 an hours play. No Better Bodmin tennis membership unless you book lessons or pay monthly club membership fees. I don’t need lessons.
2025年12月12日
自発的なレビュー
Better - Bodmin Leisure Centre からの回答
Hi Joanne,
We're sorry to hear this and would like to thank you for your feedback.
We understand and empathise with your disappointment regarding the pricing of the Tennis courts.
Please note that Tennis is not included in our Memberships across our Better facilities.
Our court fees help us to fund and improve the ongoing services we offer, support our GLL Literary and Sports Foundation, provide Supported Memberships for our refugee customers, as well as discounted Memberships for those eligible.
Regarding the £5.00 fee, we wouldn't require customers to pay this for the lights to be switched on.
This fee was likely regarding the additional individual you brought along to your booking, or the cost to hire the racquets for that session.
Thank you again for your feedback!
Warm Regards,
Kaisha
I was looking to join a new Gym
I was looking to join a new Gym, though my work benefits I was entitled to a discount at Better Health Bodmin.
At first I wasn’t sure on how to apply this discount, however after visiting Better Health Bodmin, Hayley was a massive help guiding me through the online process.
Hayley is an absolute credit to the leisure centre, really appreciated the additional support.
The leisure centre itself it brilliant, never too busy and the gym is well equipped .
2025年11月23日
自発的なレビュー
Better - Bodmin Leisure Centre からの回答
Hello Jon,
Thank you so much for your wonderful review and for sharing your experience .
We’re delighted to hear that Hayley was able to assist you with applying your discount and make the process smooth and easy. She truly is a credit to our team, and we’ll make sure your kind words are passed on to her.
It’s great to know you’re enjoying the leisure centre and finding the gym well-equipped and comfortable.
We look forward to welcoming you again soon and supporting you on your fitness journey.
Adult Tennis Lessons - Great Fun
I attended my first tennis lesson for beginners earlier this week. It was very enjoyable, the trainers were excellent, it all run very smoothly and I am looking forward to many more sessions. I was not aware that Better was a charitable enterprise, I attended the Bodmin centre and thought it looked in great shape.
2025年12月9日
Better - Bodmin Leisure Centre からの回答
Hello Steven,
Thank you for your comments and feedback.
Kind Regards
Disabled access doors have broken
Disabled access doors have broken, lift broken which makes it very difficult for a wheelchair user especially as she has to go outside and round the centre to enter. I walked her to her van and was soaked by the rain. No working hairdryers to use after swimming, showers very cold and some do not work at all. Some staff are stroppy and rude. The Manager is good but fighting a losing battle money wise as repairs are desperately needed on the building and some departments.
2025年11月4日
Better - Bodmin Leisure Centre からの回答
Hello Hilary,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear about the issues you experienced at Bodmin Leisure Centre.
Accessibility and comfort are very important to us, and we understand how frustrating this must have been.
We’re aware of the broken disabled access doors and lift, and we’re working urgently to resolve these problems. We also acknowledge your concerns about the showers, hairdryers, and overall maintenance.
Your comments about staff behaviour have been noted, and we’ll address this with the team to ensure a more positive experience for all customers.
The manager and our team are committed to improving the facility, and your feedback helps us prioritise these repairs.
Thank you again for bringing this to our attention.
Kind regards,
Lovely staff and.instructors
Such good fitness classes snd instructors. Clean. Lovely reception staff.
Down side - very cold in fitness class room I colder months. Over 65 membership not available. Over 65s pay the same as full time working.people.
2025年10月28日
Better - Bodmin Leisure Centre からの回答
Hi,
Thank you so much for your lovely feedback!
We’re happy to hear that you enjoy our fitness classes, and the friendly service from our Centre staff!
We really appreciate your comments about the temperature in the fitness studio and the over-65s membership.
Your feedback has been shared with the Centre management team for review, as we’re always looking for ways to improve our services.
Once again, thank you for your amazing feedback!
Warm Regards,
Kaisha
Better - Bodmin Leisure Centre からの回答
Hi Customer
Thank you for your review.
We are delighted to see that the staff at Bodmin Leisure Centre have created a wonderful atmosphere.
We have shared your feedback with them to view!
Kind Regards
Amir
Better - Bodmin Leisure Centre からの回答
Hi Anne
Thank you for your review.
It is great to see the staff at Bodmin Leisure Centre are creating a wonderful atmosphere, and we hope you enjoy using the facilities!
Thank you for choosing Better.
Kind Regards
Amir
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