I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though... もっと見る
企業が回答しました
所在地
所在地を変更1 Norman Street, EC1V 3AA Islington, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Pilates class on Sunday 6th April was covered by a woman called Tawa, whom Katy frequently uses for cover. Her classes are neither safe nor effective, indeed some of the coaching “tips” she gives... もっと見る
企業が回答しました
My children absolutely love swimming here, they have learnt the most amazing swimming skills here, the staff are absolutely amazing and always make us feel welcome and happy. The free swimming lessons... もっと見る
企業が回答しました
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, hel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
1 Norman Street, EC1V 3AA, Islington, 英国
4.4
優良
132件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Better - Ironmonger Row Baths からの回答
Good Evening,
Thank you for your lovely review!
We're overjoyed that you're really satisfied with our team and the facilities at our centre.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Bobbi and Wendy are amazing!
Bobbi and Wendy are amazing!! My kids love this leisure centre. The teachers are very friendly and kind.
2026年10月2日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Selv,
Thank you for your wonderful feedback.
It’s fantastic to hear how much your children enjoy visiting the leisure centre and that Bobbi and Wendy have made such a positive impression with their friendly and kind approach.
We really appreciate your kind words and hope your family continues to enjoy many more great visits with us.
Kind regards,
Suheera
The changing room
The changing room, shower, and toilet facilities, especially for the swimming pool areas is not suitable
2026年9月15日
Better - Ironmonger Row Baths からの回答
Hi Sam,
Thank you for your review!
We're deeply saddened to hear about the issues you've experienced with our poolside changing village, shower and toilet facilities.
We'll be sure to share this with the wider team for further review.
Thank you again for sharing this with us!
Warm Regards,
Kaisha
Better - Ironmonger Row Baths からの回答
HI Natalie
Thank you for your review.
We are very pleased to see that you received great service at Ironmonger Row Baths and that the staff were able to enhance your visit!
We hope to see you again soon!
Kind Regards
Amir
My children absolutely love swimming…
My children absolutely love swimming here, they have learnt the most amazing swimming skills here, the staff are absolutely amazing and always make us feel welcome and happy. The free swimming lessons is a must for My children, helping them learn the skills they need whether it be swimming in the pool, sea or canal. They've helped my children come so far with their swimming and its amazing to watch their progress from what theyve learnt, thank you so much.🥰
2026年8月21日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Kerry,
Thank you for your wonderful 5-star review of Ironmonger Row Baths.
We are delighted to hear that your children love swimming with us and have developed such fantastic swimming skills through our lessons. It is especially rewarding to know that our team has helped create a welcoming and positive environment for your family.
Supporting children to build confidence in the water and learn vital life skills is something we are incredibly passionate about. We are thrilled to hear how much progress your children have made and that the free swimming lessons have played such an important role in their development.
Thank you for your kind words and continued support. We look forward to welcoming your family for many more enjoyable swimming sessions.
Warm Regards,
Hazal
Help with gym routine needed
Help with gym routine needed. Pool changing facilities very poor.
2026年8月13日
Better - Ironmonger Row Baths からの回答
Hi Colin,
Thank you for taking the time to share your feedback.
We're pleased to hear that you're making use of the gym at Ironmonger Row Baths. We appreciate your comments regarding support with your gym routine and would encourage you to speak with a member of the fitness team, who can help guide you through the equipment and discuss a workout plan tailored to your goals.
We're sorry to hear that you were disappointed with the pool changing facilities. We understand how important clean, comfortable, and accessible changing areas are to our customers, and we will ensure your comments are shared with the relevant management team for review.
Thank you again for your feedback.
Warm Regards,
Hazal
The staff are really supportive and…
The staff are really supportive and create a friendly atmosphere. Facilities are great too.
2026年8月11日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Natasha
Thank you for your review.
It is great to hear that you find our staff supportive and enjoy the friendly atmosphere they create.
It's also wonderful to know that you're pleased with our facilities at Ironmonger Row Baths, and we hope to see you again soon!
Kind Regards
Amir
Our daughter loves going to Ironmonger…
Our daughter loves going to Ironmonger for swimming lessons and progressed really well during the summer swimming camp. Special thanks to Wendy and Stefano!
2026年7月31日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Enrique,
Thank you for your wonderful review of Ironmonger Row Baths.
We're delighted to hear that your daughter enjoys her swimming lessons and made such great progress during the summer swimming camp. It's fantastic to know that the experience has been both enjoyable and rewarding for her.
A special thank you for recognising Wendy and Stefano. We'll be sure to share your kind feedback with them, and we're pleased they've helped make such a positive difference to your daughter's swimming journey.
Thank you for taking the time to share your experience, and we look forward to welcoming your family back to the centre soon.
Warm Regards,
Hazal
Best place to get you kids swimming
Best place to get you kids swimming. Wendy is a superstar and really gets the trust and confidence from the children. Would recommend to any one. The swimming baths also has great facilities for all
2026年7月31日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Jonathan,
Thank you for your wonderful review of Ironmonger Row Baths.
We're delighted to hear that your child is enjoying their swimming lessons and gaining confidence in the water. It's especially rewarding to hear such positive feedback about Wendy. We'll be sure to pass on your kind words, and we're pleased that her approach has helped build trust and confidence with the children.
We're also glad to hear that you're happy with the facilities and would recommend us to others. Thank you for taking the time to share your experience and for your continued support.
Warm Regards,
Hazal
Children’s Swimming lessons
My children’s swimming teachers Wendy and Jack and the team of teachers at Ironmonger Row have been brilliant - they are kind, compassionate, knowledgeable, safety conscious and very thorough. The teachers are highly motivating and I know I can trust the lessons to cover everything they need to learn. In six months my children have gone from knowing the basics to being proficient in front crawl, back stroke and much much more.
2026年7月3日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Lou,
Thank you for your wonderful feedback! We’re delighted to hear how much your children have enjoyed their swimming lessons at Ironmonger Row and the fantastic progress they’ve made in such a short time.
It’s especially great to know that Wendy, Jack, and the wider team have created such a supportive, motivating, and safe learning environment. Helping children build confidence and develop strong swimming skills is exactly what we aim for, so your comments mean a great deal.
We’ll be sure to share your kind words with the team, they’ll really appreciate it. We look forward to seeing your children continue to thrive in their lessons.
Warm Regards,
Hazal
My son as been coming swimming lessons…
My son as been coming swimming lessons with Wendy for over 2 years and he loves coming and being part of a group he has made excellent progress and gained lots of confidence and has become a confident swimmer he as now moved up to bronze and this is all cause Wendy’s encouragement and kindness
2026年7月3日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Hayley,
Thank you for your wonderful feedback! We’re delighted to hear that your son has enjoyed his swimming lessons and made such fantastic progress over the past two years.
It’s especially great to know how much confidence he has gained and that he’s proud to have moved up to Bronze, that’s a fantastic achievement. Wendy will be so pleased to hear how much her encouragement and kindness have meant to both of you.
We’ll be sure to share your lovely comments with her and the team. We look forward to seeing your son continue his swimming journey with us.
Warm Regards,
Hazal
Great environment and supportive staff
My daughter really enjoyed and benefited from her course at iron monger row. All her teachers were great but massive thanks in particular to Wendy who supported and encouraged her along the way, monitored her progress and gave her confidence to go one step further.
2026年6月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Nick,
Thank you so much for your lovely feedback! We’re delighted to hear how much your daughter enjoyed and benefited from her course at Ironmonger Row.
It’s wonderful to know that all the teachers made such a positive impact, and we’ll be sure to pass on your special thanks to Wendy for her support, encouragement, and dedication in helping your daughter build confidence and progress.
We really appreciate you taking the time to share this.
Warm Regards,
Hazal
The range and quality Michael’s Power Pump, Core and Body Con classes
The range and quality of classes provided by Michael are excellent. He knows how to motivate and push you and makes sure we push ourselves. He’s very focused on how we are doing and is able to work at the right level for each participant meaning his classes are suitable for all abilities.
He is knowledgeable and reliable.
All that and great fun too!
2026年6月1日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Good Evening,
Thank you for your wonderful review!
We're ecstatic to know that you're loving the range and quality of classes offered by Michael, and find them excellent.
It's amazing to know that his motivation, knowledge and reliability have helped to push you during these sessions and make them even more enjoyable.
We hope to see you again soon!
Warm Regards,
Kaisha
Wendy and the team are wonderful
Wendy and the team are wonderful! My son looks forward to Friday's swimming session. Instructors are always smiling and are very friendly towards little swimmers. I am very happy with the lesson and the progress my son has made.
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Aga
Thank you for your review.
It is great to know that Wendy and the team have made such a positive impact, and it is wonderful to hear that your son is enjoying his swimming lessons and is progressing well.
We hope he attains the skills and confidence he desires!
Kind Regards
Amir
Amazing service
Amazing service. Wendy and Jack taught my kids swimming in the half term holidays. Brilliant teachers and kids had a great time learning.
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Sarra,
Thanks for your review.
It is delightful to hear how much your kids have enjoyed their lessons with Wendy and Jack at Ironmonger Row Baths.
Customers and communities are at the heart of everything we do and we are glad that this has been reflected in the lessons you have received.
Warm Regards
Hazal
Amazing experience for the kids
Amazing experience for the kids. Wendy is an excellent teacher, so passionate and patience with the kids and the teachers with her amazing as well.
2026年5月25日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Kai
Thank you for your review.
We are very pleased to hear that Wendy and the team at Ironmonger Row Baths are making such a positive experience for the children, and it’s great to hear how much they’re enjoying the lessons!
Kind Regards
Amir
Brilliant swimming classes and lots of…
Brilliant swimming classes and lots of fun for children!
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Zemime
Thank you for your review.
It is great to see that the swimming lessons at Ironmonger Row Baths are being enjoyed, and we hope all attendees gain the confidence and skills they wish for!
Kind Regards
Amir
Free Swimming Lessons
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, helping her build her confidence, skills and independence in the water. The lead swim tutor is amazing (I forgot to get her name), but even my daughter has commented on how lovely she is. She's kind and patient and really helped my 4yr old feel comfortable being in the pool without me. She's even helped teach me basic skills in the water when I attended an adult swim class.
Only dropped a star, as I think the toilets could be better maintained throughout the day.
2026年5月28日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Mina
Thank you for your review.
We are very pleased to hear how beneficial the holiday swimming lessons have been for your daughter, and it is great to know that the swim instructors are providing amazing lessons, allowing your daughter to feel comfortable and confident in the water!
We also appreciate your feedback regarding the toilet facilities, and we will pass your feedback on to the team at Ironmonger Row Baths.
Kind Regards
Amir
Highly recommend the class.
My 4 year old son started swimming lesson at the Ironmonger Row in March and he has already gained a lot of confidence and learned new skills!
He has participated twice in the intensive classes over the school term time off which we found very valuable. They are truly more intense and have added so much to his weekly classes.
The staff are very friendly and helpful and we would highly recommend the classes to everyone.
2026年3月21日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Michael,
Thank you for your lovely review!
We're overjoyed to hear that your son has gained confidence during his swimming lessons with us and has developed a new skill.
We're also thrilled that the intensive short courses have also aided his development.
It's also amazing to know that our team have been very friendly and helpful.
We can't wait to see you both again soon!
Warm Regards,
Kaisha
Free funding lessons
My daughter poppy has been having swimming lessons for the week with Wendy and Jack and they have been amazing with her we had the course of free funding for the week and they been amazing with her she has learnt so much. We can’t wait to book even more lesson for our daughter. Thank you
2026年5月28日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Stevie-ann
Thank you for your review.
We are very happy to see that Poppy enjoyed her week of lessons with Wendy and Jack, and that they have been able to provide amazing lessons, boosting your daughter's confidence in the water!
We look forward to welcoming Poppy back soon!
Kind Regards
Amir
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。