I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, hel... もっと見る
企業が回答しました
所在地
所在地を変更1 Norman Street, EC1V 3AA Islington, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The range and quality of classes provided by Michael are excellent. He knows how to motivate and push you and makes sure we push ourselves. He’s very focused on how we are doing and is able to wor... もっと見る
企業が回答しました
My 4 year old son started swimming lesson at the Ironmonger Row in March and he has already gained a lot of confidence and learned new skills! He has participated twice in the intensive classes... もっと見る
企業が回答しました
I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
1 Norman Street, EC1V 3AA, Islington, 英国
4.3
優良
121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The range and quality Michael’s Power Pump, Core and Body Con classes
The range and quality of classes provided by Michael are excellent. He knows how to motivate and push you and makes sure we push ourselves. He’s very focused on how we are doing and is able to work at the right level for each participant meaning his classes are suitable for all abilities.
He is knowledgeable and reliable.
All that and great fun too!
2026年6月1日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Good Evening,
Thank you for your wonderful review!
We're ecstatic to know that you're loving the range and quality of classes offered by Michael, and find them excellent.
It's amazing to know that his motivation, knowledge and reliability have helped to push you during these sessions and make them even more enjoyable.
We hope to see you again soon!
Warm Regards,
Kaisha
Wendy and the team are wonderful
Wendy and the team are wonderful! My son looks forward to Friday's swimming session. Instructors are always smiling and are very friendly towards little swimmers. I am very happy with the lesson and the progress my son has made.
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Aga
Thank you for your review.
It is great to know that Wendy and the team have made such a positive impact, and it is wonderful to hear that your son is enjoying his swimming lessons and is progressing well.
We hope he attains the skills and confidence he desires!
Kind Regards
Amir
Amazing service
Amazing service. Wendy and Jack taught my kids swimming in the half term holidays. Brilliant teachers and kids had a great time learning.
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Sarra,
Thanks for your review.
It is delightful to hear how much your kids have enjoyed their lessons with Wendy and Jack at Ironmonger Row Baths.
Customers and communities are at the heart of everything we do and we are glad that this has been reflected in the lessons you have received.
Warm Regards
Hazal
Amazing experience for the kids
Amazing experience for the kids. Wendy is an excellent teacher, so passionate and patience with the kids and the teachers with her amazing as well.
2026年5月25日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Kai
Thank you for your review.
We are very pleased to hear that Wendy and the team at Ironmonger Row Baths are making such a positive experience for the children, and it’s great to hear how much they’re enjoying the lessons!
Kind Regards
Amir
Brilliant swimming classes and lots of…
Brilliant swimming classes and lots of fun for children!
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Zemime
Thank you for your review.
It is great to see that the swimming lessons at Ironmonger Row Baths are being enjoyed, and we hope all attendees gain the confidence and skills they wish for!
Kind Regards
Amir
Free Swimming Lessons
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, helping her build her confidence, skills and independence in the water. The lead swim tutor is amazing (I forgot to get her name), but even my daughter has commented on how lovely she is. She's kind and patient and really helped my 4yr old feel comfortable being in the pool without me. She's even helped teach me basic skills in the water when I attended an adult swim class.
Only dropped a star, as I think the toilets could be better maintained throughout the day.
2026年5月28日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Mina
Thank you for your review.
We are very pleased to hear how beneficial the holiday swimming lessons have been for your daughter, and it is great to know that the swim instructors are providing amazing lessons, allowing your daughter to feel comfortable and confident in the water!
We also appreciate your feedback regarding the toilet facilities, and we will pass your feedback on to the team at Ironmonger Row Baths.
Kind Regards
Amir
Highly recommend the class.
My 4 year old son started swimming lesson at the Ironmonger Row in March and he has already gained a lot of confidence and learned new skills!
He has participated twice in the intensive classes over the school term time off which we found very valuable. They are truly more intense and have added so much to his weekly classes.
The staff are very friendly and helpful and we would highly recommend the classes to everyone.
2026年3月21日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Michael,
Thank you for your lovely review!
We're overjoyed to hear that your son has gained confidence during his swimming lessons with us and has developed a new skill.
We're also thrilled that the intensive short courses have also aided his development.
It's also amazing to know that our team have been very friendly and helpful.
We can't wait to see you both again soon!
Warm Regards,
Kaisha
Free funding lessons
My daughter poppy has been having swimming lessons for the week with Wendy and Jack and they have been amazing with her we had the course of free funding for the week and they been amazing with her she has learnt so much. We can’t wait to book even more lesson for our daughter. Thank you
2026年5月28日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Stevie-ann
Thank you for your review.
We are very happy to see that Poppy enjoyed her week of lessons with Wendy and Jack, and that they have been able to provide amazing lessons, boosting your daughter's confidence in the water!
We look forward to welcoming Poppy back soon!
Kind Regards
Amir
Better - Ironmonger Row Baths からの回答
Hi Ilyas,
Thank you for your lovely review!
We're thrilled that you appreciate the range of facilities we have to offer at Ironmonger Row Baths.
We also really value your 5-star review.
We can't wait to see you again soon!
Warm Regards,
Kaisha
The staff members are very helpful.
2026年5月27日
Better - Ironmonger Row Baths からの回答
Hi Areewan
Thank you for your review.
It is great to see that the staff at Ironmonger Row Baths have been able to assist with your enquiries, and if you have any further questions, please do not hesitate to reach out!
Kind Regards
Amir
Good service and facilities
2026年5月19日
Better - Ironmonger Row Baths からの回答
Hi Ofelia,
Thanks for your review.
We are so pleased to hear that you are enjoying Ironmonger Row Baths!
Warm Regards
Hazal
Staff very helpful
2026年5月19日
Better - Ironmonger Row Baths からの回答
Hi,
Thanks for your review.
We are so pleased to hear that the staff at Ironmonger Row Baths have been so helpful!
Warm Regards
Hazal
Nice but small gym
I’ve just joined, it’s nice, a bit small. The pool is fantastic. But the big shortfall is that you have to book (like in Covid times). I know it’s only a small thing but at my last gym you could just rock up. Booking adds a layer of stress to make your ten minute window. It would be greatly improved if you could just go.
2026年5月19日
Better - Ironmonger Row Baths からの回答
Good Afternoon,
Thank you for your review!
We're happy that you're enjoying the gym facilities at our Ironmonger Row Baths.
We require our members to book in advance to help prevent a session from being overcrowded.
This is also for health and safety purposes to ensure that all our members are accounted for.
Thank you again for your feedback!
Warm Regards,
Kaisha
Super customer support from Umma
Umma was so helpful in helping me find the correct membership for my situation. The facilities are kept clean and the feeling at Ironmonger rows is of a valued community resource. Thank you
2026年5月11日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Ironmonger Row Baths!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to Umma, she'd be happy to know she made a positive impact on your visit.
Warm Regards
Azaria
A new member
I joined yesterday as a senior member. Staff member Umma was a wonderful support in getting my application approved Thank you Umma
I used the gym today and all machines were working well
The building is very nice
2026年5月8日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Mrs Preston,
Thank you for sharing your lovely review!
We're thrilled to hear that you had an amazing experience with Umma, who was a wonderful support in setting up your Membership with us.
It's also great to know you enjoyed your gym visit and appreciated the range of facilities we offered.
We can't wait to see you again soon!
Warm Regards,
Kaisha
On becoming a member
Due to the temporary closure of Golden Lane I was offered a transfer membership for older people and yesterday I availed myself of it.
The process was very easy with staff member Umma being a very helpful, kind and knowledgeable. The facilities look inviting and I am keen to start using them
2026年5月7日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi David,
Thank you for sharing your review!
We're so happy to hear that you had an amazing experience with Umma when making changes to your Membership.
It's great to know that she was very helpful, kind and knowledgeable, which positively impacted your visit.
We can't wait to see you using and enjoying our facilities!
Warm Regards,
Kaisha
Very good experience as just transfered…
Very good experience as just transfered from another sports centre. I had two accounts and Umma I think her name was really helpful in sorting out this issue and my first time at the centre. Especially, wirh app and scanning and a coin for the locker. Not to mention Shen I came out after a swim I mentioned some locker and electrical fault issue. The next day the socket which was hanging off was repaired!
2026年5月6日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Aeron,
Thank you for sharing your experience and welcome to the centre.
It’s great to hear your transition from your previous sports centre went smoothly and that you felt supported on your first visit.
We’re especially pleased to know Umma was able to help get everything sorted for you!
It’s also good to hear your feedback about the maintenance issue was acted on quickly after you reported it — we’ll make sure this is shared with the team involved.
We really appreciate you taking the time to leave such detailed feedback and hope you continue to enjoy your visits.
Warm regards,
Azaria
I am a long term user (swimming) and…
I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though - it's got worse in the last few years.
I have just completed the membership transfer from Golden Lane, and was given super service by Umma, when there were a lot of grumpy, impatient people doing the same as me. She calmly dealt with each person, never rushing them, whilst completing a number of complicated registration steps. Well done. People at the reception area are very helpfull/friendly in general as well.
2026年5月1日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Marty,
Thank you for your continued support and for taking the time to share your feedback about Ironmonger Row Baths.
We’re really pleased to hear you’ve had such a positive experience over the years,
It’s also great to hear Umma made your recent membership transfer smooth, we’ll make sure your kind words are passed on to her.
We do appreciate your honest feedback about the ground floor changing rooms and showers.
Thanks again for your feedback, and we look forward to seeing you on your next visit.
Warm regards
Azaria
I have attended over sixties swimming…
I have attended over sixties swimming lessons in Ironmonger swimming pool the staff here are amazing . Specially Ms Wendy Scanlan she is very professional in her teaching although I attended classes before I come to Ironmonger pool I could not swim correctly. Wendy showed me techniques in just 3 times now I am swimming with confidence.
Big thanks to Wendy,
Kaboutar Babaahmadi
2026年4月30日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Kaboutar
Thanks for your review.
We are so pleased to hear that Wendy at Ironmonger Row Baths has been so supportive with your swimming lessons. It's wonderful to hear that you are now swimming with more confidence.
We will ensure that Wendy receives this feedback
Kind Regards
Rachel
Staff gave me a wrong information so I…
Staff gave me a wrong information so I didn't get a service
2026年4月21日
Better - Ironmonger Row Baths からの回答
Hi Ruth,
Thank you for your review!
We're sorry to hear that our team may have provided incorrect information.
We're more than happy to assist further if you'll give us the chance.
If you have the time, please send an email with some more information to our Customer Service Team.
Our email address is: customerservices@gll.org
We look forward to your response and the chance to make your next visit more enjoyable!
Warm Regards,
Kaisha
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。