I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though... もっと見る
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所在地
所在地を変更1 Norman Street, EC1V 3AA Islington, GB
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I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, hel... もっと見る
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Best place to get you kids swimming. Wendy is a superstar and really gets the trust and confidence from the children. Would recommend to any one. The swimming baths also has great facilities for all
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My 4 year old son started swimming lesson at the Ironmonger Row in March and he has already gained a lot of confidence and learned new skills! He has participated twice in the intensive classes... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
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1 Norman Street, EC1V 3AA, Islington, 英国
4.4
優良
126件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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The staff are really supportive and…
The staff are really supportive and create a friendly atmosphere. Facilities are great too.
2026年8月11日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Natasha
Thank you for your review.
It is great to hear that you find our staff supportive and enjoy the friendly atmosphere they create.
It's also wonderful to know that you're pleased with our facilities at Ironmonger Row Baths, and we hope to see you again soon!
Kind Regards
Amir
Our daughter loves going to Ironmonger…
Our daughter loves going to Ironmonger for swimming lessons and progressed really well during the summer swimming camp. Special thanks to Wendy and Stefano!
2026年7月31日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Enrique,
Thank you for your wonderful review of Ironmonger Row Baths.
We're delighted to hear that your daughter enjoys her swimming lessons and made such great progress during the summer swimming camp. It's fantastic to know that the experience has been both enjoyable and rewarding for her.
A special thank you for recognising Wendy and Stefano. We'll be sure to share your kind feedback with them, and we're pleased they've helped make such a positive difference to your daughter's swimming journey.
Thank you for taking the time to share your experience, and we look forward to welcoming your family back to the centre soon.
Warm Regards,
Hazal
Best place to get you kids swimming
Best place to get you kids swimming. Wendy is a superstar and really gets the trust and confidence from the children. Would recommend to any one. The swimming baths also has great facilities for all
2026年7月31日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Jonathan,
Thank you for your wonderful review of Ironmonger Row Baths.
We're delighted to hear that your child is enjoying their swimming lessons and gaining confidence in the water. It's especially rewarding to hear such positive feedback about Wendy. We'll be sure to pass on your kind words, and we're pleased that her approach has helped build trust and confidence with the children.
We're also glad to hear that you're happy with the facilities and would recommend us to others. Thank you for taking the time to share your experience and for your continued support.
Warm Regards,
Hazal
Children’s Swimming lessons
My children’s swimming teachers Wendy and Jack and the team of teachers at Ironmonger Row have been brilliant - they are kind, compassionate, knowledgeable, safety conscious and very thorough. The teachers are highly motivating and I know I can trust the lessons to cover everything they need to learn. In six months my children have gone from knowing the basics to being proficient in front crawl, back stroke and much much more.
2026年7月3日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Lou,
Thank you for your wonderful feedback! We’re delighted to hear how much your children have enjoyed their swimming lessons at Ironmonger Row and the fantastic progress they’ve made in such a short time.
It’s especially great to know that Wendy, Jack, and the wider team have created such a supportive, motivating, and safe learning environment. Helping children build confidence and develop strong swimming skills is exactly what we aim for, so your comments mean a great deal.
We’ll be sure to share your kind words with the team, they’ll really appreciate it. We look forward to seeing your children continue to thrive in their lessons.
Warm Regards,
Hazal
My son as been coming swimming lessons…
My son as been coming swimming lessons with Wendy for over 2 years and he loves coming and being part of a group he has made excellent progress and gained lots of confidence and has become a confident swimmer he as now moved up to bronze and this is all cause Wendy’s encouragement and kindness
2026年7月3日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Hayley,
Thank you for your wonderful feedback! We’re delighted to hear that your son has enjoyed his swimming lessons and made such fantastic progress over the past two years.
It’s especially great to know how much confidence he has gained and that he’s proud to have moved up to Bronze, that’s a fantastic achievement. Wendy will be so pleased to hear how much her encouragement and kindness have meant to both of you.
We’ll be sure to share your lovely comments with her and the team. We look forward to seeing your son continue his swimming journey with us.
Warm Regards,
Hazal
Great environment and supportive staff
My daughter really enjoyed and benefited from her course at iron monger row. All her teachers were great but massive thanks in particular to Wendy who supported and encouraged her along the way, monitored her progress and gave her confidence to go one step further.
2026年6月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Nick,
Thank you so much for your lovely feedback! We’re delighted to hear how much your daughter enjoyed and benefited from her course at Ironmonger Row.
It’s wonderful to know that all the teachers made such a positive impact, and we’ll be sure to pass on your special thanks to Wendy for her support, encouragement, and dedication in helping your daughter build confidence and progress.
We really appreciate you taking the time to share this.
Warm Regards,
Hazal
The range and quality Michael’s Power Pump, Core and Body Con classes
The range and quality of classes provided by Michael are excellent. He knows how to motivate and push you and makes sure we push ourselves. He’s very focused on how we are doing and is able to work at the right level for each participant meaning his classes are suitable for all abilities.
He is knowledgeable and reliable.
All that and great fun too!
2026年6月1日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Good Evening,
Thank you for your wonderful review!
We're ecstatic to know that you're loving the range and quality of classes offered by Michael, and find them excellent.
It's amazing to know that his motivation, knowledge and reliability have helped to push you during these sessions and make them even more enjoyable.
We hope to see you again soon!
Warm Regards,
Kaisha
Wendy and the team are wonderful
Wendy and the team are wonderful! My son looks forward to Friday's swimming session. Instructors are always smiling and are very friendly towards little swimmers. I am very happy with the lesson and the progress my son has made.
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Aga
Thank you for your review.
It is great to know that Wendy and the team have made such a positive impact, and it is wonderful to hear that your son is enjoying his swimming lessons and is progressing well.
We hope he attains the skills and confidence he desires!
Kind Regards
Amir
Amazing service
Amazing service. Wendy and Jack taught my kids swimming in the half term holidays. Brilliant teachers and kids had a great time learning.
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Sarra,
Thanks for your review.
It is delightful to hear how much your kids have enjoyed their lessons with Wendy and Jack at Ironmonger Row Baths.
Customers and communities are at the heart of everything we do and we are glad that this has been reflected in the lessons you have received.
Warm Regards
Hazal
Amazing experience for the kids
Amazing experience for the kids. Wendy is an excellent teacher, so passionate and patience with the kids and the teachers with her amazing as well.
2026年5月25日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Kai
Thank you for your review.
We are very pleased to hear that Wendy and the team at Ironmonger Row Baths are making such a positive experience for the children, and it’s great to hear how much they’re enjoying the lessons!
Kind Regards
Amir
Brilliant swimming classes and lots of…
Brilliant swimming classes and lots of fun for children!
2026年5月29日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Zemime
Thank you for your review.
It is great to see that the swimming lessons at Ironmonger Row Baths are being enjoyed, and we hope all attendees gain the confidence and skills they wish for!
Kind Regards
Amir
Free Swimming Lessons
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, helping her build her confidence, skills and independence in the water. The lead swim tutor is amazing (I forgot to get her name), but even my daughter has commented on how lovely she is. She's kind and patient and really helped my 4yr old feel comfortable being in the pool without me. She's even helped teach me basic skills in the water when I attended an adult swim class.
Only dropped a star, as I think the toilets could be better maintained throughout the day.
2026年5月28日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Mina
Thank you for your review.
We are very pleased to hear how beneficial the holiday swimming lessons have been for your daughter, and it is great to know that the swim instructors are providing amazing lessons, allowing your daughter to feel comfortable and confident in the water!
We also appreciate your feedback regarding the toilet facilities, and we will pass your feedback on to the team at Ironmonger Row Baths.
Kind Regards
Amir
Highly recommend the class.
My 4 year old son started swimming lesson at the Ironmonger Row in March and he has already gained a lot of confidence and learned new skills!
He has participated twice in the intensive classes over the school term time off which we found very valuable. They are truly more intense and have added so much to his weekly classes.
The staff are very friendly and helpful and we would highly recommend the classes to everyone.
2026年3月21日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Michael,
Thank you for your lovely review!
We're overjoyed to hear that your son has gained confidence during his swimming lessons with us and has developed a new skill.
We're also thrilled that the intensive short courses have also aided his development.
It's also amazing to know that our team have been very friendly and helpful.
We can't wait to see you both again soon!
Warm Regards,
Kaisha
Free funding lessons
My daughter poppy has been having swimming lessons for the week with Wendy and Jack and they have been amazing with her we had the course of free funding for the week and they been amazing with her she has learnt so much. We can’t wait to book even more lesson for our daughter. Thank you
2026年5月28日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi Stevie-ann
Thank you for your review.
We are very happy to see that Poppy enjoyed her week of lessons with Wendy and Jack, and that they have been able to provide amazing lessons, boosting your daughter's confidence in the water!
We look forward to welcoming Poppy back soon!
Kind Regards
Amir
Better - Ironmonger Row Baths からの回答
Hi Ilyas,
Thank you for your lovely review!
We're thrilled that you appreciate the range of facilities we have to offer at Ironmonger Row Baths.
We also really value your 5-star review.
We can't wait to see you again soon!
Warm Regards,
Kaisha
The staff members are very helpful.
2026年5月27日
Better - Ironmonger Row Baths からの回答
Hi Areewan
Thank you for your review.
It is great to see that the staff at Ironmonger Row Baths have been able to assist with your enquiries, and if you have any further questions, please do not hesitate to reach out!
Kind Regards
Amir
Good service and facilities
2026年5月19日
Better - Ironmonger Row Baths からの回答
Hi Ofelia,
Thanks for your review.
We are so pleased to hear that you are enjoying Ironmonger Row Baths!
Warm Regards
Hazal
Staff very helpful
2026年5月19日
Better - Ironmonger Row Baths からの回答
Hi,
Thanks for your review.
We are so pleased to hear that the staff at Ironmonger Row Baths have been so helpful!
Warm Regards
Hazal
Nice but small gym
I’ve just joined, it’s nice, a bit small. The pool is fantastic. But the big shortfall is that you have to book (like in Covid times). I know it’s only a small thing but at my last gym you could just rock up. Booking adds a layer of stress to make your ten minute window. It would be greatly improved if you could just go.
2026年5月19日
Better - Ironmonger Row Baths からの回答
Good Afternoon,
Thank you for your review!
We're happy that you're enjoying the gym facilities at our Ironmonger Row Baths.
We require our members to book in advance to help prevent a session from being overcrowded.
This is also for health and safety purposes to ensure that all our members are accounted for.
Thank you again for your feedback!
Warm Regards,
Kaisha
Super customer support from Umma
Umma was so helpful in helping me find the correct membership for my situation. The facilities are kept clean and the feeling at Ironmonger rows is of a valued community resource. Thank you
2026年5月11日
自発的なレビュー
Better - Ironmonger Row Baths からの回答
Hi,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Ironmonger Row Baths!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to Umma, she'd be happy to know she made a positive impact on your visit.
Warm Regards
Azaria
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