Big Fish Group ロゎ
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Big Fish Group レビュヌ 

414
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TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email o... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ben is the best customer service person I have ever dealt with in the past. He’s such a nice guy professionally, excellent in explaining things to your understanding, he’s such a genus in his job. I... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Decided to transfer to a different payroll company as I’d had a few issues with my previous one. What a breeze!!! Contacted by a friendly group of people- all information provided swiftly with a clear... もっず芋る

䌁業が回答したした

䌁業情報

  1. 絊䞎蚈算サヌビス

圓該䌁業による蚘述

Big Fish Group - an authentic, dedicated & compliant payroll company that you can trust. Big Fish Group Limited provides umbrella PAYE payroll, CIS and accountancy support services for contractors and UK recruitment agencies. We are a well-established and credible umbrella company that challenges the traditional stereotype of what an umbrella company does. We go about our business with a smile on our faces and a genuine passion for what we do. A female owned business who together have over 28 combined years of experience in the sector. We understand that credibility, reliability and compliance are the critical elements that contractors, agencies, and end clients need from an umbrella company. We’re a friendly yet straight-talking business committed to providing the services our contractors and agency partners need. We appreciate the things that matter to our customers, and we’ll do whatever we can to ensure we deliver. No matter what day or time it is. We live life to the full and work with a spring in our step and a glint in our eye, but we’ll never compromise on quality or compliance. Contractors can rest assured that our contractor payroll services ensure they get paid correctly and on time. Our agency partners can trust us to provide their contractors with unrivalled customer service and support, especially out of hours/ over the weekend. Our accreditation with Professional Passport means that we are independently audited each year to ensure our processes and systems comply with UK tax law and associated legislation. Our contractors and recruitment agency partners can rest assured that your welfare and reputation will always be our priority.

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4.7

優良

TrustScore 5段階評䟡の4.5

414件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(414)

過去12か月のレビュヌ数: 59件

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5぀星のうち5の評䟡

Professional

Professional, warm and welcoming introduction from Becky Jones, felt really at ease giving my personal information. Becky was not only professional, she was personable, relatable and understood any concerns I may have raised.
In addition, Jennie Cox was also helpful, approachable and quick in responding to email queries. Both ladies are a credit to your company, I am fully happy and content knowing I have received 100% customer service for your employees.
Thank you ladies :)

2025幎11月6日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Thank you for choosing us and for leaving such a positive review!

5぀星のうち5の評䟡

Becky dealt with me great

Becky dealt with me great. Any issues I had she sorted quickly which made my life really easy

2025幎11月5日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Thanks for sharing your experience! We're glad we could support you.

5぀星のうち5の評䟡

New starters looking for realibilty

I have just started with this company, nothing was too much trouble. Guided me through all the processes, quickly responded to phone calls or emails.

Easy to complete and set up. Really professional to deal with.
I would highly recommend.

2025幎10月28日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Thanks for the lovely review! We're always here if you need anything.

5぀星のうち5の評䟡

Great experience with Big Fish Group

Great experience with Big Fish Group. Jennie was really kind and helped me set up my payroll quickly and clearly. Amazing service — thank you!

2025幎10月28日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

That’s wonderful to hear! Thanks for choosing Big Fish and for your kind words.

5぀星のうち5の評䟡

A painless and simple process

A painless and simple process,and lady named
Jennie Cox made sure.

2025幎10月28日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

We’re thrilled you’re happy with our service — thanks for the 5 stars! ⭐

5぀星のうち5の評䟡

Easy to get in contact with and very


Easy to get in contact with and very helpful with any questions you have.

2025幎10月23日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Thanks a million for your review! Hearing that you’re happy with our service makes our day. If there’s ever anything more we can do for you, please don’t hesitate to reach out.

5぀星のうち5の評䟡

Donna was very quick to reply and make


Donna was very quick to reply and make sure I got all information I was after. Good company to do business with . 😀
Very helpful!

2025幎10月23日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

We really appreciate you taking the time to share your feedback. It’s wonderful to know our team met your expectations — thank you for choosing us and for being part of our community!

5぀星のうち5の評䟡

Very helpful and quick response

Very helpful and quick response

2025幎10月23日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Thank you for sharing your positive experience! We’re so grateful for your trust and kind words. Our team works hard to deliver the best service possible, and it’s always rewarding to know it’s appreciated. 💛

5぀星のうち5の評䟡

Prompt service very polite and


Prompt service very polite and knowlegeable. Both Becky and Jennie were more than helpful.

2025幎10月22日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Thank you so much for your kind words — we really appreciate your feedback! ⭐

5぀星のうち5の評䟡

Big Fish are a great company to deal


Big Fish are a great company to deal with.They always sort any issues right away, and get back to you right away. Shoutout to Jodie and Becky

2025幎10月22日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Your feedback made our day — thanks so much for choosing us! 💙

5぀星のうち5の評䟡

Jennie

Great follow up

2025幎10月21日
自発的なレビュヌ
Big Fish Group ロゎ

Big Fish Group からの回答

Thank you so much for your kind words — we really appreciate your feedback! ⭐

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