I was with Big Fish Group for several years and Donna Lloyd was my allocated worker and she was always amazing. Quick to respond and helped me with anything I needed. Thank you Donna!
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Was with BigFish for 3 years and I could not praise them enough! Very helpful with everything, always going above and beyond for us! The only reason why I am changing is because my agency has now star... ãã£ãšèŠã
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I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email o... ãã£ãšèŠã
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Ben is the best customer service person I have ever dealt with in the past. Heâs such a nice guy professionally, excellent in explaining things to your understanding, heâs such a genus in his job. I... ãã£ãšèŠã
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Big Fish Group - an authentic, dedicated & compliant payroll company that you can trust. Big Fish Group Limited provides umbrella PAYE payroll, CIS and accountancy support services for contractors and UK recruitment agencies. We are a well-established and credible umbrella company that challenges the traditional stereotype of what an umbrella company does. We go about our business with a smile on our faces and a genuine passion for what we do. A female owned business who together have over 28 combined years of experience in the sector. We understand that credibility, reliability and compliance are the critical elements that contractors, agencies, and end clients need from an umbrella company. Weâre a friendly yet straight-talking business committed to providing the services our contractors and agency partners need. We appreciate the things that matter to our customers, and weâll do whatever we can to ensure we deliver. No matter what day or time it is. We live life to the full and work with a spring in our step and a glint in our eye, but weâll never compromise on quality or compliance. Contractors can rest assured that our contractor payroll services ensure they get paid correctly and on time. Our agency partners can trust us to provide their contractors with unrivalled customer service and support, especially out of hours/ over the weekend. Our accreditation with Professional Passport means that we are independently audited each year to ensure our processes and systems comply with UK tax law and associated legislation. Our contractors and recruitment agency partners can rest assured that your welfare and reputation will always be our priority.
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Frodsham Business Centre, Bridge Lane, WA6 7FZ, Frodsham, è±åœ
- 01925 989800
- cs@bigfishgroup.co.uk
- www.bigfishgroup.co.uk
4.7
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Becky was friendly and professional
Becky was friendly and professional
2025幎10æ20æ¥
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Big Fish Group ããã®åç
So glad to hear you had a great experience with us, thank you for sharing! ð
It was really nice talking with you andâŠ
It was really nice talking with you and going over the details.
2025幎10æ20æ¥
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Big Fish Group ããã®åç
Weâre thrilled youâre happy with our service â thank you for the 5 stars! ð
I received a smooth and Swift responseâŠ
I received a smooth and Swift response to my request and it made me happy.
2025幎10æ16æ¥
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Big Fish Group ããã®åç
Thanks for taking the time to leave a review â it means a lot to the team! ð
Big Fish Group ããã®åç
Really appreciate your support and positive feedback â thank you! ð
polite staff and the website was soâŠ
polite staff and the website was so easy to use. everything was explained to me in clear English.
2025幎10æ14æ¥
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Big Fish Group ããã®åç
So glad to hear you had a great experience with us, thank you for sharing! ð
Very easy to set up jennie was amazingâŠ
Very easy to set up jennie was amazing help
2025幎10æ13æ¥
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Big Fish Group ããã®åç
Thanks for taking the time to leave a review â it means a lot to the team! ð
Big Fish Group ããã®åç
Really appreciate your support and positive feedback â thank you! ð
Great umbrella company
I have worked with BigFish since April 2025 on an umbrella contract. I have been paid on time every week and expenses paid. The staff are always prompt with responses when I need something via email or phone. Low margins too I would recommended this company to contractors who need umbrella services
2025幎10æ8æ¥
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Big Fish Group ããã®åç
Thank you so much for your kind words! We're so glad you had a great experience with our team. ð
Jennie Cox at the big fish groupâŠ
Jennie Cox at the big fish group navigates you through the registration process when your keyboard skills are rusty just the job!
2025幎10æ8æ¥
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Big Fish Group ããã®åç
We really appreciate you taking the time to leave a review â your feedback means a lot to us! ð
Spoke to a lovely lady called Jenny.
Spoke to a lovely lady called Jenny.
Very helpful, I would recommend ð.
2025幎10æ7æ¥
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Big Fish Group ããã®åç
So happy to hear youâre pleased with our service! Thanks for choosing Big Fish and for sharing your experience. ð
Effortless easy stress free routineâŠ
Effortless easy stress free routine canât thank jennie and Becky enough for their help
2025幎10æ6æ¥
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Big Fish Group ããã®åç
Thatâs wonderful to hear â weâll be sure to pass your feedback on to the team. Thank you for your support! ð
Big Fish Group ããã®åç
Thanks for your lovely review! Weâre thrilled that you had a positive experience â it really makes our day. ð
Jannie was very kindly and helpful withâŠ
Jannie was very kindly and helpful with me,appreciate that!! Many Thanks!!ð
2025幎10æ2æ¥
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Big Fish Group ããã®åç
Your feedback keeps us motivated to keep delivering great service. Thanks again for taking the time to share! âš
Good Process of Bigfish
Discussion with staff was good to gain relevant information of the new process of payment. All was processed within good time with email responses.
2025幎10æ2æ¥
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Big Fish Group ããã®åç
Weâre so grateful for your review! Itâs great to know youâre happy with the service and support youâve received. ð
Statement of earnings .
Just great , dealt with my query quickly .
2025幎9æ30æ¥
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Big Fish Group ããã®åç
âThank you so much for your feedback! Weâre really pleased you had a great experience with us. ðâ
Excellent service
Excellent service. Very professional and helpful. Especially Donna who is always so responsive and supportive.
2025幎9æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
âWe really appreciate your kind words and support â thank you for sharing your experience!â
Lovely and straightforward
Lovely and straightforward. Very personable thanks Becky ð«¡
2025幎9æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
âThank you so much for your feedback â weâre really pleased youâve had a positive experience with us!â
Very Helpful and Friendly Staff
Always quick to respond and the staff is super friendly and go above and beyond to resolve any issues.
2025幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Weâre delighted to hear this â thanks for taking the time to leave a review!â
Donna was really helpful today
Donna was really helpful today. She sent the email as she said she will.
Very happy customer services lady
2025幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Great to know youâre happy with our service â thanks!â
BigFish provided a fast andâŠ
BigFish provided a fast and straightforward service, I never had any problems and there support team, especially Donna are top tier.
2024幎8æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Big Fish Group ããã®åç
Thank you so much for your feedback! Weâre delighted to hear about your experience and really appreciate you taking the time to leave us a review. ð
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