Very happy to have found a part for my boiler that was proving difficult to find. Ryan was so helpful, contacting the manufacturers and keeping me informed as to whether it was the right one. Really p... ãã£ãšèŠã
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Excellent service at all stages of the purchase. The website is clear, with plenty of information. After I placed my order I received a phone call to confirm that I had selected the correct item as... ãã£ãšèŠã
Extremely disappointed.Very poor service Ordered an item in stock and paid In advance of delivery But didnât receive the item Enquired and emailed about the delivery and didnât receive a respons... ãã£ãšèŠã
Website said 'In stock', 'Delivery in 1-4 days'. After 4 days, still no sign of despatch, never mind delivery. Phoned to be told it was out of stock, and would 'chase suppliers and call you this aft... ãã£ãšèŠã
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Online spares supplier for Biomass boilers and heating system components such as Pumps, Valves, biomass fuel stores, fuel transport equipment, combustion chamber parts, control sensors, switches etc.
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Unit 21 Burrough Court, LE14 2QS, Melton Mowbray, è±åœ
- 0203 189 0666
- info@biomasssparesonline.co.uk
- www.biomasssparesonline.co.uk
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Didnt get order right first time
Great customer service from the team asâŠ
Great customer service from the team as always and very helpful!
Excellent service at all stages of the purchase.âŠ
Excellent service at all stages of the purchase. The website is clear, with plenty of information. After I placed my order I received a phone call to confirm that I had selected the correct item as they have found some customers have made errors in the past. This attention to detail and support on avoiding errors is really refreshing.
Swift delivery of parts held in stock
Swift delivery of parts held in stock. Notify when not in stock. Reasonable prices. Advice on correct parts for system.
Request for response has arrived beforeâŠ
Request for response has arrived before the product
exactly what I wanted when I wanted it
exactly what I wanted when I wanted it, very helpful.
Excellent service
Staff very helpful and next day delivery of component - boiler up and running again
Item as described and arrived on time.
It was nice to deal with a company thatâŠ
It was nice to deal with a company that was able to help me with the part that I needed for my boiler and get it to me ASAP even though they had to order it in, I would recommend them and will definitely use them again.
Getting the correct part quickly 10/10
Very quick service turned order aroundâŠ
Very quick service turned order around same day
Good service Good engineer.
Parts delivered quickly and correctly ð
Useful supplier.
Received parts OK but I ordered aâŠ
Received parts OK but I ordered a transmitter and receiver and you delivered 2 receivers,fortunately it was the receiver that was faulty so everything OK
Great company to deal with
I have had various parts from them, never had a problem, fantastic service.
Having never had any dealings with thisâŠ
Having never had any dealings with this dear company...I did not know what to expect... so... I was amazed at the speed of service and the consideration given of my plight by the staff. Thanks.
My biomass boiler is now working and my home is warm.
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