Biteable レビュー 

1,109
TrustScore 5段階評価の2.5

2.3

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Biteable was disappointing. The platform was used for one school project, and I did not upgrade to any paid plan. My bank account was charged $180 without prior authorization, and I didn... もっと見る

5つ星のうち2の評価

I think Biteable started as a good idea, but then corporate interests or investors ruined it. The subscription cost doubled twice one year. It's now over 5 times what it was then I started. The f... もっと見る

5つ星のうち1の評価

Slow service and they do everything possible to squeeze every last penny out of you. Refunds are absolutely impossible, and once you've handed over your money, you quickly realize just how terrible th... もっと見る

5つ星のうち5の評価

Caveat - it's paid for by the business so I don't foot the bill. But I love it. When you learn the features, which doesn't take long, if you're familiar with some basic branding concepts and stick to... もっと見る

企業情報

  1. メディア会社

さまざまな外部ソースから提供された情報

The World's Simplest Video Maker! Quickly and easily create quality videos for social media, presentations, explainers, infographics, ads, intros and more!


連絡先

2.3

期待以下

TrustScore 5段階評価の2.5

1109件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.3

すべてのレビュー

(1,109)

過去12か月のレビュー数: 5

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I used biteable for a few years but they have stolen money from my account

I used biteable for a few years, but it became too expensive to use. Today I cancelled my subscription and they took $785 out of my bank account. The cancellation screen was confusing and first I accidentally hit a subscribe option, this gave no opportunity to review and they took my money immediately. I am on a low income and used biteable as a volunteer for non profit work, so this is upsettign and tantamount to theft!

2022年9月7日
自発的なレビュー
5つ星のうち1の評価

All of my content was deleted

All of my content was deleted by Biteable who did not send any email to me letting me know they were going to do this. As such, I have been paying for a service who delete my content! Suffice to say I have cancelled my subscription.

2022年8月5日
自発的なレビュー
5つ星のうち5の評価

My Biteable Evolution

I have been using Biteable for a little over 12 mos. Have made over 120 different videos with the basic/free version, and just recently switched to the pay to play version. I find the program very easy to use now that I am experienced with it. Was not hard to use when I first started, but it took a few trials and errors to learn the various capabilities. I am very interested in seeing the voice over capabilities as a next step in my video making evolution. Overall, very pleased with the program.

2022年7月27日
5つ星のうち1の評価

Really bad experience

Biteable advertised they were having a 66% off sale and I purchased the monthly pro plan (33 usd) and got charged the full amount (99 usd). I contacted customer support and they told me the 66% discount only applied to yearly plans even though on their page it clearly stated that I was getting a 66% discount with the monthly plan. This made me very upset and I asked for a full refund and they decided to partially refund me to "respect" the discount. I told them I didn't want to buy their service anymore so they "refunded" me the remainder. I check my bank statement and I have 2 charges, one for 99 usd and the other one for 33 usd. They tell me that it might be the way my bank works and that I have to wait 3-10 business days to see the refund. I got an email on the 4th day saying that I had gotten the refund and I check my account and I only have 33 usd refunded, still missing 99 usd. I contact them and they say they don't have a second charge registered to their account and in their record they have already refunded the 99 usd. 8 business days have passed already and I hope that by day 10 I have my money back. This has been a really bad experience, I wanted to purchase their service but I thought it was very expensive, so when I saw the sale I decided to give it a try but I regret it so much. Please be clear with your advertising. And please refund my money. Thanks

2022年7月27日
5つ星のうち5の評価

I love Bitable!

I love Bitable! I’ve been sharing it as a hidden gem secret with every business partner that I communicate with. The customer service is some of the best that I have encountered. The service is warm, friendly, and doesn’t feel like a forced auto-bot response. We recently outreached around a billing question and got fantastic service at ever level of support.

The product is also constantly evolving and getting better, which makes it an incredible value. I can’t say enough positive things!

2022年7月25日
自発的なレビュー
5つ星のうち3の評価

It's ok...

It's ok. the team was very helpful, and the response time was fast, however many features failed me. Eg. the fact that you can't add 2 music tracks unless you pay 250 dollars! the editing process is smooth, and the prices are not.

2022年7月21日
5つ星のうち3の評価

Don't get your expectations too high.

Great templates. Many restrictions, even at over $500 a year! Simple features such as brand kits and being able to change colors of objects are heavily restricted. This tool would be so much better if their pricing wasn't so pushy to upgrade to the highest plan. The experience at the middle tier plan is almost like I'm a free trial user because of how much is off limits.

2022年7月21日
5つ星のうち3の評価

More customization needed

More customization needed. Need the ability to align images/text. Command Z to undo would be nice. Adding images can be simpler. Just add a [+] in the side navigation to add image. Or drag and drop an image in.

2022年7月21日
5つ星のうち3の評価

Limited

Biteable is a great idea but in practice there are a lot of limitations. You can't copy slides from one of your projects to another, or even within your video. When you rename your video with a different name you irretrievably lose all your changes. Tasks with animations in that would take 20 minutes in PowerPoint can take half a day to create. Please Biteable, just give us some kind of copy and paste function and everything will be much better.

2022年6月28日
5つ星のうち1の評価

Biteable Lite is gone

I have been a paying customer for a few years now. I used a lot. Biteable Lite was perfect for amateurs. Why not leave it for those that pay?
Why not leave old videos and the ability to edit them in Pro?
No good to me now, I will be canceling my subscription.

2022年6月6日
自発的なレビュー
Biteable ロゴ

Biteable からの回答

We sincerely apologies that this transition means we will lose you as a customer. While unfortunately you would have to recreate your old Lite videos into Pro, our newest packages have amazing, time-saving features that make video creation seamless. Please reach out to us if you decide you want to give it a try.

5つ星のうち1の評価

They canceled my membership

They canceled my membership, I was pay $89 per year and I'm an old customer, the last annual payment it refused two times, and then they cancel my old payment and I have $99 per month!!! instead of per year!!
I tried with them, but no way to back to my old plan ..

- And they removed lite version with no reason, and yes it was have two big problems, but it was nice.
- Arabic language is an issue most of times.

2022年6月4日
自発的なレビュー
Biteable ロゴ

Biteable からの回答

Hi Alberto, I apologize for this.
We do not cancel customers intentionally. It's possible your payment method was declined or something in that nature that our system them cancelled. Please reach out to us at support@biteable.com to see what we can get sorted. Our package that you were on no longer exists, but we can see what we can do to get you on our newest Pro package at a price that works.

5つ星のうち5の評価

Excellent platform

Excellent platform. Great templates to use. Also awesome to have tracks to choose from. Very intuitive MOSTLY; trying to change layout of a scene seems to be a TAD less intuitive but overall great and exactly what we need for some promo video.

2022年5月25日
5つ星のうち2の評価

The initial sign up info looked good…

The initial sign up info looked good but once I'd started my timeline and video design I discovered you can only upload one single audio clip per video, so had to switch to powtoon software mid project.
Ok for those wanting to make short teasers or explainers but not training e-learrning producers.

2022年5月24日

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