Order 2 items and paid for next day delivery.. One of the 2 items were returned to sender as they had paid the incorrect postage cost. Was told i would have to reorder and pay for deliv... ãã£ãšèŠã
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I've made several purchases from black.co.uk over the past few years and was consistently satisfied with top quality of their cashmere products and efficiency of their service. They often delivered ah... ãã£ãšèŠã
Bought an osprey talon 22 backpack on the website, says one size, but know for a fact that this particular model comes in two sizes (s/m, m/l). Called up the customer service to check which size is th... ãã£ãšèŠã
I ordered a small light weight item that had not arrived after 11 days. It could have fitted in a small envelope. Only after contacting Blacks Customer Services did they tell me it had been "damag... ãã£ãšèŠã
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B L A C K | Luxury gifts and accessories for her for him and for home in soft and subtle tones. Black specialises in cashmere, silk, leather, cotton, linen and jewels. Elegant packaging as standard, call +44(0)1342 715505, or click the link above to go online.
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- www.black.co.uk
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Excellent Customer Service!!
Excellent Customer Service!!
I bought a tent for the first time which I have no idea what type of tent to get, and a lady, Sue from the store 512 in Bristol was so patient with me. She spent so much time giving me the advice and explaining everything to me. I am very glad and 100% satisfied with not only with the product but also with Sueâs advice.
I ordered a new pair of waterproof boots
I ordered a new pair of waterproof walking boots online only yesterday and was very happy to receive them this afternoon. Excellent service and the boots are quality, fit well, feel nice and are awesome. Thank you Helen of the Blacks store in Lincoln, nice job :)
Photo camera instead jacket!!!!
I ordered a jacket and I received a photo camera!!!!! Now I donât have a jacket ... donât have more on stock and I donât have my money !!!! Never more!!!!
Excellent service, even though I returned the item
My order was delivered quickly and the item - a cashmere beanie - was fab quality. I returned it (wasn't right for me) but - gah - without my order details. I rang them, they'd received the anonymous beanie but didn't know who it was from. 'Me' (plus my details), I told them - and they had refunded me within the hour. Amazing. Bete noir of the masses House of Fraser, take note.
Best Online Shopping Experience!
I have been a customer of black.co.uk for more than a year now, and their service has never fail to impress me.
The quality of products are commendable ( I have never received a faulty product and all my products from them resist wear even after a year) and shipping is really fast.
Plus, every time you order, you'll receive points which will be converted to cash and can be used anytime in your next order.
Definitely recommend!!
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